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FAQs
Why is MetaMask not showing balance? ›
Method 1: Restart the browser
The first thing you should do when you see MetaMask showing an incorrect balance or not at all is to restart your browser. In many cases, it will solve your problem.
Sometimes, tokens need to be manually added to MetaMask to be displayed. You can try adding the token manually by going to your MetaMask wallet, clicking on "Add Token," and entering the token contract address.
Why does MetaMask say unable to find conversion rate? ›Sometimes, if you set the gas limit too low, MetaMask will give "No conversion rate available" as an error message.
Why is my token not showing balance? ›The token must be manually added/enabled in your wallet
In some cases, the funds have indeed arrived, but the specific token must be enabled in the wallet app to make the balance visible.
The MetaMask Portfolio Dashboard gives you a clear picture of all your accounts in one window. In MetaMask Portfolio, the Dashboard gives you insight into your wallets—your tokens, NFTs, and transactions aggregated across multiple accounts and networks.
Why is my crypto not showing in my wallet? ›Unsupported coins/tokens will not show up on the wallet and there is a chance that they cannot be recovered. Please be careful when sending your crypto. If the coin or token is supported, you can try to manually add it.
Why is my token hidden on MetaMask? ›Have you added the token to your wallet? MetaMask only automatically detects tokens in some circ*mstances. If the token isn't automatically detected, you may need to add it manually.
Why is my transaction not showing up on MetaMask? ›If your transaction is not visible on the block explorer, but is still showing as pending in MetaMask, you should first try restarting your browser. This can sometimes clear your transaction queue. If this doesn't work, you may need to reset your account.
Why are my transactions failing on MetaMask? ›If you sent a transaction, and it failed, the most likely cause is a lack of gas: you "ran out of gas", in other words, the transaction had a cost in gas that, when multiplied by the gas price, resulted in a total amount of the network's native currency that was greater than what you had in your wallet.
How do I fix MetaMask? ›- Restart your browser, or force close the mobile app and reopen.
- Restart your computer or mobile device.
- Lock and unlock MetaMask.
- If your problem relates to a specific transaction, check the relevant block explorer for the network you're using, such as Etherscan.
Why is my MetaMask coin swap not working? ›
If you are on a network on which Swaps is available, but are unable to click the Swap button, try restarting your browser, or try a different network connection entirely. Sometimes toggling networks (switch from one network back to the network you were using) helps.
Why is my money not showing up on MetaMask? ›Method 1: Refresh your profile or import your token
Click Import Token. - You can even try hitting refresh list to refresh your MetaMask profile to see if your recent purchases appear.
This error message can be prompted because: You are using the wrong token address. Check here for guidance on how to find it. MetaMask needs to be updated to the latest version.
Why can't I see my ETH on MetaMask? ›You are basically on the wrong network - MetaMask can be used to interact with multiple blockchain networks, such as Ethereum Mainnet, Polygon, and BNB smart chain. If you are on the wrong network, your ETH will not show up in your wallet.
Why MetaMask does not show transactions? ›If your transaction is not visible on the block explorer, but is still showing as pending in MetaMask, you should first try restarting your browser. This can sometimes clear your transaction queue. If this doesn't work, you may need to reset your account.