Finding Your Lost SASSA Reference Number? | How to Recover It! (2024)

When you apply for a SASSA grant, keeping track of your assigned reference number is important for any future communication with SASSA. This number is key to any future interactions with SASSA and without this number you can’t check or monitor your application progress.

Fortunately, SASSA understands that we can sometimes misplace important details, so they’ve provided a handy guide on how to retrieve your reference number if ever you forget it. Here I have shared different methods available for recovering your reference number based on what works best for you.

The reference number provided by SASSA is an alphanumeric code linked to your grant account. SASSA utilizes it for the efficient tracking and handling of the application or payout process.
To put it in SASSA’s language, the reference number is essentially your grant application’s unique ID. It holds great importance for both of you, as the recipient, and SASSA, as the service provider, to confirm they are serving the right grant account holder.

This number is commonly used for tracking your application progress and managing all other concerns related to SASSA grants. These may include

Moreover, the reference number is a stepping stone to obtaining your SASSA OTP code, which is a mandatory tool to confirm your identity with the provided information.

Recover Your Lost SASSA R350 Reference Number Online Via Status Check

The easiest method to confirm your SASSA reference number online is through accessing the sassa status check feature on either the SGSC or SASSA official website. You can follow the instructions below.

That’s it! You have retrieved your application number with just a few clicks.

Check Your SASSA SRD R350 Application ID Via WhatsApp

An alternative method is via WhatsApp. Subsequent instructions will be followed to retrieve your SASSA application ID,

You’ll receive your SASSA reference number in no time.

Get Your SASSA R350 Reference Number Via USSD

You can also recover your SRD R350 grant application ID via the USSD process. Follow the instructions provided below:

Following this, your SASSA reference number will appear on your screen. If you experience any issues, there may be some technical issue, however, I have alternate solutions.

Find Your SASSA Application ID/Reference Number Via Voice Call

If you don’t find the previous methods suitable for retrieving your lost SASSA reference number, then reaching out to the SASSA call center might be a better alternative. Here’s how you can proceed:

While this mode of recovery is also simple, my preference leans towards online checks and USSD codes. You might experience a short waiting period before your call is attended to, because of the high volume of calls the representatives handle.

Find Your Lost Reference Number Via Email

If you are unable to make a call or visit in person, you can contact SASSA via email at grantenquiries@sassa.gov.za. Don’t forget to provide your ID number and ask for help in reclaiming your reference number.

You can retrieve your forgotten SASSA Reference Number by downloading the user-friendly SASSA SRD Grant app. After a secure sassa registration process, log in and navigate to the main menu where your reference number will be displayed. This is a quick and easy access to your important reference ID.

If you feel difficult using above methods you can visit to your closest SASSA regional office and have a chat with their customer services team. Let them know you’ve lost your reference number and need help getting it back. They’ll likely ask for some identification, so make sure to bring along your ID or any relevant documents they might need. They’re there to assist and make sure you’re back on track with the necessary information.

A SASSA Reference Number is a distinct code assigned to individuals when they apply for or receive grants from SASSA. It typically appears in the format ” numbers followed by STATUS,” such as STATUS 444 6655. This unique identifier is crucial for tracking and managing grant payments or applications within the SASSA system.

Here are some guidelines to prevent losing of your SASSA reference number once you’ve retrieved it:

Your SASSA application ID and reference number might seem like different things, but they’re actually two names for the same code. Whether they ask for one or the other, they’re looking for that special number that helps them keep track of your application or grant. So, if you hear either term, don’t worry – they’re just talking about the same important code.