There are few things managers dread more than litigation. Even petty cases have a way of damaging relationships, tarnishing reputations, and eating up enormous sums of money, time, and talent. Most managers know that lawsuits are steadily increasing. Smart managers know that they are also increasingly avoidable. There are now many alternatives to litigation that can nip lawsuits in the bud, resolve long-standing disputes, and even produce win-win solutions to old and bitter fights that would otherwise only leave both sides damaged.
Read more on Business law or related topic Managing conflicts
A version of this article appeared in theJanuary–February 1990issue of Harvard Business Review.
Read more on Business law or related topic Managing conflicts
