FPL | Payment Extension (2024)

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FPL remains committed to helping support customers experiencing hardship during the coronavirus (COVID-19) global pandemic. As we have since March 2020, we will continue working closely with customers who contact us to do everything we can to avoid turning the lights off for nonpayment, which is and has always been a last resort.

Still want to request a payment extension?

REQUEST EXTENSION

Determining eligibility fora payment extension

We consider several factorsbefore granting a payment extension.These include:

  • The customer's payment history
  • Length of time as an FPL customer
  • Past-due amount
  • Age of past-due amount
  • Timeliness of prior payments

If you needa payment extension, here's how it works

We will review the status of your FPL account to determine if a temporary payment extension can be granted. If your account is eligible, we will offer you an extended date to pay your bill.

This extension does not prevent your payment from being considered late and could lead to a late payment charge. This charge will appear as a line item on your next bill statement as the greater of $5.00 or 1.5% of the total past due balance.

Please note, if you are late paying your bill twice in six months, we automatically initiate a review of your account to make sure we have a sufficient deposit on hand. If there is a gap of $50 or more between the deposit on hand and two months' average billing, we might ask you to make up the difference in order to bring the deposit to the required level.

Final notice

Even if a payment extension has been granted, you may receive a final notice reminding you to pay your past-due bill.Please be aware that if payment is not received by the extension date indicated, your payment extension will default and your power may be shut off. We disconnect service only as a last resort and would like to avoid having to take this step.

Deposit adjustment

A payment extension does not prevent your payment from being considered late, which could lead to a deposit being billed to your account.

Confirmation

If a payment extension is granted for your account, you will receive an immediate online confirmation and an email will be sent the next business day.

REQUEST EXTENSION

Enter the PIN

Please provide us with the Personal Identification Number (PIN) that you were given for a co-browse session with our representative.

Cancel

FPL | Payment Extension (2024)

FAQs

Can I get an extension on my FPL bill? ›

Sometimes customers need a little more time to pay their electric bills. We try to be as flexible as possible. Our online payment arrangement offers qualifying customers the chance to temporarily extend the due date of their bills.

Why is my FPL bill so high this month in Florida? ›

FPL does not profit from the cost of fuel. » Billing cycle days can also impact your bill; this can vary from month to month and usually range between 29 and 35 days. Your billing cycle could coincide with multiple high temperature days, which can drive up your energy usage and your bill for that month.

Why is FPL so expensive now? ›

Why is my bill more than expected? » Natural gas prices have increased throughout the year and are now at their highest levels since 2008. The current fuel charge on FPL bills – for which FPL does not make a profit – was approved by the Florida Public Service Commission in 2021 based on projected 2022 fuel prices.

What happens if I don't pay FPL? ›

If you don't pay they shut it off - all of it. You have the opportunity to set up a payment agreement so that doesn't happen. That's much better than having to pay the whole bill and a reconnect fee to have it turned back on. You will receive a few notices urging you to pay, before they mail you a shutoff notice.

How do I ask for an extension of payment? ›

When requesting payment extension, keep the following in mind:
  1. Explain the reason for the delay.
  2. State when you anticipate receiving payment.
  3. Include a letter of credit or other guarantee of payment.
  4. Be prepared to provide more detail about your company's financial situation.

Can FPL turn off my power? ›

Please be aware that if payment is not received by the arrangement date indicated, your payment arrangement will default and your power may be shut off. We disconnect service only as a last resort and would like to avoid having to take this step.

What is the average utility bill in Florida per month? ›

What is the average monthly cost of utilities in Florida? The average monthly cost of utilities in Florida is $195.40.

Are FPL rates going up in 2024? ›

After approval by the commission, the FPL settlement led to a $692 million rate increase in January 2022 and another $560 million hike in 2023. The wide-ranging settlement also included such things as allowing increases in 2024 and 2025 to pay for solar-energy projects.

How can I lower my FPL bill? ›

Adjust Your Thermostat

Each degree you raise your thermostat between 75° – 78° can save you 3-5% on your monthly cooling costs. That's a lot when cooling makes up approximately 60% of your bill! Bonus savings: Save up to $2,150 with FPL rebates and federal tax credits when you upgrade to an energy-efficient A/C unit.

Is FPL budget billing a good idea? ›

While not a savings program, Budget Billing does even out your annual energy costs during the year, so you pay approximately the same amount each month. There may be months when your Budget Bill is higher or lower than your actual electric charges but remember – these charges are distributed evenly throughout the year.

How much is a typical water bill in Florida? ›

$33 monthly

Can I make a partial payment to FPL? ›

If you send FPL a partial payment before your automatic withdrawal date, FPL will debit your account for the remaining balance; and as a result, the withdrawal amount may be different from the total amount due on the statement.

How long does FPL give you to pay your bill? ›

» FPL bills you for the amount of energy you use, generally over a 30-day period. » You have 21 days, or three weeks, to pay your bill.

How can I get help paying my electric bill in Florida? ›

You may apply online through your local LIHEAP provider (see Find Your Local Low-Income Home Energy Assistance Program Provider For Help) or through the local LIHEAP provider's website. You must apply through the appropriate agency for the county in which you live.

How much is the late payment fee for FPL? ›

Your account will incur a late payment charge, the greater of $5 or 1.5% of the total past due balance, including those balances that have been granted a payment extension. The late payment charge will appear on your next billing statement.

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