Fraud Alert Reporting | AT&T Cyber Aware (2024)

Email Fraud Reporting

Examples include phishing and emails pretending to be from AT&T.

• Contact the Fraud Department at 800-337-5373.
• Forward the email to the Anti-Phishing Working Group at reportphishing@apwg.org
• Report email fraud on the FTC Consumer Info site

Text Fraud Reporting

Texting fraud includes SMiShing and other texting scams.

• Forward suspicious text messages to SPAM (7726). Messages forwarded to7726are free for AT&T customers and won’t count toward your texting limits.
• Contact the Fraud Department at 800-337-5373.
• Forward a suspicious text message to the Anti-Phishing Working Group at reportphishing@apwg.org
• Report suspicious texts to the FTC.
• Report robotexts at https://www.att.com/t/fraud/en/index.html#report

Cyber-crime Reporting

Along with the above ways to report specific issues, the FBI has a website dedicated to reporting cybercrime: https://www.ic3.gov/complaint/default.aspx

Phone Call Fraud Reporting

Phone fraud includes social engineering and ‘man in the middle’ attempts to get you to share personal or account information.

• Report potential phone fraud attempts to our Fraud department at: 800-337-5373.
• Report robocalls at https://www.att.com/t/fraud/en/index.html#report

AT&T Community Forums

You may find answers or share solutions at https://forums.att.com/.

Identify Theft Reporting

If you believe you are a victim of identity theft, take action immediately. Report identity theft at the FTC website www.identitytheft.gov.

Credit Bureaus

You can also contact any of the three major credit bureaus to place a fraud alert on your credit file. The fraud alert asks creditors to contact you before opening new accounts or making changes to your existing accounts.

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