Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More (2024)

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  • Debt Management

Pay off your debt faster with these companies' debt settlement or consolidation programs

By

Kat Tretina

Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More (1)

Full Bio

Kat Tretina is is an expert on student loans who started her career paying off her $35,000 student loans years ahead of schedule. Her work has been published by Experian, Credit Karma, Student Loan Hero, and more.

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Updated April 18, 2024

Fact checked by

Brendan Harkness

Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More (2)

Fact checked byBrendan Harkness

Full Bio

Brendan Harkness is a senior editor of financial product reviews at Investopedia. He has spent almost a decade researching, writing, and editing content for financial and business publications about credit, banking, and credit cards. Previously, he was managing editor at Credit Cards Insider.

Learn about our editorial policies

If you're drowning in credit card debt or medical bills, debt settlement and debt consolidation are two strategies to deal with it. Companies like Freedom Debt Relief and Accredited Debt Relief offer to help settle your debt for less than you owe, and they also provide debt consolidation loans from their partner lenders.

Both are on our list of the best debt relief companies due to their programs, customer service, and reputations, but overall we generally recommend Freedom Debt Relief over Accredited Debt Relief. They’re more alike than they are different, but they differ in fees and program availability.

Freedom Debt Relief and Accredited Debt Relief are highly rated, well-known companies, and if you’re interested in debt settlement you may end up trying to decide between them. We researched 40 debt relief companies and compared them based on features that matter most to potential clients, like fees, services, availability, and reputation. We’ll discuss these and other considerations to help you decide which is right for you.

At a Glance
Freedom Debt ReliefAccredited Debt Relief
State Availability4231
Services OfferedDebt settlement, debt consolidation loansDebt settlement, debt consolidation loans
Types of DebtCredit cards, medical bills, personal loans, private student loans, unsecured debtCredit cards, medical bills, personal loans, private student loans, unsecured debt
Debt Settlement Fee15% to 25% of initial debt25% of settled debt
Minimum Debt Required$7,500$10,000
Maximum Debt AllowedNo maximumNo maximum
AccreditationsAADR, IAPDA, FHN, BBBAADR, IAPDA, CDRI, BBB
Year Founded20022011
Phone Number(800) 910-0065(800) 282-7186

Freedom Debt Relief

  • Services: Debt settlement, debt consolidation loans
  • Debt Settlement Fee: 15% to 25% of initial debt
  • Minimum Debt Required: $7,500

Pros & Cons

Pros

  • Program guarantee

  • Excellent customer reviews

  • Relatively good state availability

Cons

  • Charges based on amount of initial debt

  • Cancellation requires written electronic notification

  • History of litigation

Freedom Debt Relief: Who It’s Good For

Freedom Debt Relief is a good option for borrowers who are struggling with unsecured debt, such as credit card balances or personal loans, and aren't able to get out of debt on their own.

If you live in one of the 42 states Freedom Debt Relief does business in, you could take advantage of its debt settlement services and attempt to settle your debt for less than you owe. FDR does business in all states except Colorado, North Dakota, Oregon, Rhode Island, Vermont, West Virginia, Wisconsin, and Wyoming. It’s not available in D.C.

The program has strong customer reviews on sites like Trustpilot, and it’s backed by a guarantee you don’t usually find among debt settlement companies: If your total settlement cost is higher than the amount of your initial enrolled balance, the company will refund the difference.

Read our full review of Freedom Debt Relief.

Accredited Debt Relief

Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More (4)

  • Services: Debt settlement, debt consolidation loans
  • Debt Settlement Fee: 25% of settled debt
  • Minimum Debt Required: $10,000

Pros & Cons

Pros

  • Low minimum debt requirement

  • Excellent customer reviews

  • Variety of customer support methods

Cons

  • Not available in all states

  • Higher debt settlement fee

  • No program guarantee

Accredited Debt Relief: Who It’s Good For

Accredited Debt Relief also offers debt settlement for unsecured debts, but there are a few important differences in its services. Accredited Debt Relief tends to charge a bit more, has no program guarantee, and is available in fewer states than FDR, making it a less appealing option overall.

It’s only available in Arkansas, Alaska, Arizona, California, Colorado, the District of Columbia, Florida, Idaho, Indiana, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, New York, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Vermont, and Wisconsin.

Read our full Accredited Debt Relief review.

Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More

Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More

  • Freedom Debt Relief
  • Accredited Debt Relief
  • Services Offered

  • Debt Settlement Fees

  • Accreditations

  • Customer Satisfaction/Reviews

  • The Bottom Line

  • Methodology

Freedom Debt Relief vs. Accredited Debt Relief: Services Offered

Freedom Debt ReliefAccredited Debt Relief
Services OfferedDebt settlement
Debt consolidation
Debt settlement
Debt consolidation

Both companies offer to help with unsecured debt through debt settlement, along with debt consolidation loans through their partner lenders.

Debt settlement involves negotiating with your creditors to pay off your debts for less than you owe. In the process, you’ll need to stop paying your debts and instead make deposits to a bank account to build up a settlement fund. When the fund is large enough, the settlement company will attempt to negotiate a lump-sum payment or payment plan to settle the debt. The company only charges a fee if it’s successful in negotiating a settlement.

Freedom Debt Relief offers debt consolidation loans through its partner, Achieve Personal Loans. These loans come with origination fees, and they may have high interest rates. Accredited Debt Relief doesn’t disclose its partner lenders, but these lenders also charge origination fees and potentially high APRs. If you want to consolidate multiple debts into a single payment or refinance at a lower rate, we recommend looking at loan lenders directly. See our picks for the best debt consolidation loans to get started.

Debt settlement is risky. Creditors may refuse to negotiate, and your credit score could be damaged significantly because your accounts end up delinquent in the process, and debt settlement itself is a negative mark.

Freedom Debt Relief vs. Accredited Debt Relief: Debt Settlement Fees

Freedom Debt ReliefAccredited Debt Relief
Debt Settlement Fee15% to 25% of initial debt25% of settled debt

Legally, debt settlement companies cannot charge you any fees until they've reached a settlement with your creditors and the first settlement payment is made.

If a settlement is reached, the company charges a fee based on either the initial amount of debt (in the case of Freedom Debt Relief) or the amount of settled debt (in the case of Accredited Debt Relief). This can make a significant difference.

For example, say your initial debt is $10,000 and you settle for $7,000. If the fee is 25% of the initial debt you’d pay $2,500. If the fee is 25% of the settled debt you’d pay just $1,750.

With Freedom Debt Relief, your fee may vary based on the amount of debt you enroll and your location. Accredited Debt Relief, on the other hand, says its fee is usually 25% of your settled debt.

Although debt settlement companies can’t charge upfront fees, when you begin a debt settlement program you typically need to open a savings account to hold the settlement funds, and this account may have an enrollment and monthly fee. Freedom Debt Relief charges a $9.95 enrollment fee and a $9.95 monthly fee for this account; Accredited Debt Relief doesn’t disclose this information.

Freedom Debt Relief vs. Accredited Debt Relief: Accreditations

Freedom Debt ReliefAccredited Debt Relief
AccreditationsAADR, IAPDA, FHN, BBBAADR, IAPDA, CDRI, BBB

Each company holds a number of accreditations and certifications from well-known organizations in the industry, indicating that it abides by certain standards and practices regarding the quality of its programs and customer service.

These companies are about as highly accredited as any others in the industry, so either one is a good choice if this factor is important to you.

The abbreviations above stand for:

  • American Association of Debt Resolution (AADR)
  • International Association of Professional Debt Arbitrators (IAPDA)
  • Financial Health Network (FHN)
  • Consumer Debt Relief Initiative (CDRI)
  • Better Business Bureau (BBB)

Although Freedom Debt Relief claims to be a member of the Financial Health Network, it’s not listed on FHN’s member directory page.

Freedom Debt Relief vs. Accredited Debt Relief: Customer Satisfaction/Reviews

Freedom Debt ReliefAccredited Debt Relief
Trustpilot Rating4.6 out of 5 (42,424 reviews)4.9 out of 5 (6,276 reviews)
BBB Customer Rating4.53 out of 5 (162 reviews)4.87 out of 5 (1,039 reviews)

When it comes to customer service, each company has great scores, but Accredited Debt Relief has a slight edge over Freedom Debt Relief in both Trustpilot and BBB customer ratings.

Freedom Debt Relief may have experienced more regulatory and legal issues than Accredited Debt Relief, as well. In 2019, a lawsuit from the Consumer Financial Protection Bureau (CFPB) alleged that the company misled and wrongfully charged fees to customers. The company settled with the CFPB, agreeing to pay $25 million in customer restitution and penalties.

In 2023, Freedom Debt Relief settled a class-action lawsuit that alleged it violated the Telephone Consumer Protection Act. The company agreed to a $9.75 million settlement.

If you're a victim of a debt relief or debt settlement scam, report the problem to the Federal Trade Commission at ReportFraud.ftc.gov.

The Bottom Line

If you're struggling to pay your bills, debt settlement through a company like Freedom Debt Relief or Accredited Debt Relief allows you to settle your debt for less than you owe. You could save thousands of dollars, but it's risky—there’s no guarantee that creditors will negotiate, your credit will be damaged, and the fees can be as high as 25% of your initial debt.

If debt settlement is the right strategy for you, it may be difficult to choose but Freedom Debt Relief seems like the stronger pick. Both companies are accredited and have strong customer reviews, so consider looking at the specifics of those reviews and the state availability to help you decide. Freedom Debt Relief may end up charging a lower fee, but it also charges based on the initial debt, rather than the settled debt, so this may not be a strong determining factor for or against FDR.

Before making a decision, browse the best debt relief companies to explore your options and see if a different company might be a better fit.

How We Determine the Best Debt Relief Companies

To determine the best debt relief companies, we reviewed various databases, competitive analyses, consumer behavior, and more, ultimately narrowing down the list to 40 companies that offered debt settlement and/or credit counseling services. We developed a quantitative model in which we identified 53 important criteria across five categories. We weighted each category as follows to rate debt settlement companies:

  • Costs and fees: 41.00%
  • Availability: 22.50%
  • Reputation and stability: 19.00%
  • Customer experience: 9.50%
  • Services: 8.00%

We then gathered data for the 53 criteria directly from companies via websites, media contacts, and existing partnerships. Data was collected between Oct. 19, 2023, and Dec. 18, 2023. This resulted in over 2,000 data points in our rubric, which we used to score and determine the best debt relief companies (including debt settlement and credit counseling services) for people looking to manage and get out of debt.

To learn more about our process for finding the best debt relief companies, read our full methodology.

Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More (5)

Article Sources

Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy.

  1. Trustpilot. "Freedom Debt Relief."

  2. Federal Trade Commission. "How to Get Out of Debt."

  3. Trustpilot. “Accredited Debt Relief.”

  4. Better Business Bureau. "Freedom Debt Relief, LLC."

  5. Better Business Bureau. "Accredited Debt Relief."

  6. Consumer Financial Protection Bureau. "CFPB vs. Freedom Debt Relief, LLC."

  7. Top Class Actions. "Freedom Financial Network Telemarketing Calls $9.75m Class Action Lawsuit Settlement."

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Best Debt Relief Companies for September 2024 How to Get Debt Relief in 2024 How Much Does Debt Relief Cost? How Much Does Debt Settlement Cost? How To Get Out of Debt in 8 Steps How Much Does Credit Counseling Cost?

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Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More (2024)

FAQs

What is the downside of Freedom Debt Relief? ›

How Will Freedom Debt Relief Affect My Credit? Debt relief can negatively impact credit scores. That's because creditors typically won't negotiate with you or a third party until you miss payments. Payment history heavily influences credit scores, however, so late or missed payments can cause your score to drop.

What is the highest rated Debt Relief program? ›

Best Debt Relief Companies for September 2024
  • Best Overall for Debt Settlement, Best for Credit Card Debt, Best for Low Fees: National Debt Relief.
  • Best for Tax Debt Relief: CuraDebt.
  • Best for Customer Service: Accredited Debt Relief.
  • Best for Customer Satisfaction and Reputation: New Era Debt Solutions.
Sep 4, 2024

How much does Freedom Debt Relief charge? ›

Freedom Debt Relief charges a fee typically ranging from 15% to 25% of the total debt in the program, with an average fee of 21.5%.

Who is better, freedom or national debt relief? ›

I recommend National Debt Relief 2 because it has wider state coverage and higher customer service ratings than Freedom Debt Relief. That said, both companies could help you resolve unmanageable debt by negotiating an agreement with your creditors, so you might prefer Freedom Debt Relief if its fee is lower.

Is it bad to use accredited debt relief? ›

Accredited Debt Relief is a legitimate business with an A+ rating from the Better Business Bureau. It claims to have helped over 300,000 clients repay more than $1 billion since its founding in 2011.

How long does Freedom Debt Relief ruin your credit? ›

Paying off your debt in this way might seem more important, but the damage to your credit score can last for years. Settled debts also stay on your credit report for up to seven years and impact your future access to credit.

What is the disadvantage of debt relief program? ›

Debt settlement cons

Debt settlement companies can charge fees. The creditor may require you to close the account, which will result in losing access to that credit line. The amount of forgiven debt may be considered taxable income by the IRS, so there may be tax implications.

Is it worth doing a debt relief program? ›

If you're one of the millions of Americans struggling to repay high-interest debt, a debt relief plan may be an option to help you get your finances on track. But it's not a quick fix. It's a long-term solution designed to help you get out of debt over a period of time — typically several years.

What is better, debt consolidation or debt relief? ›

The better option for you depends on your financial situation. If you can make your minimum payments each month, but don't see a way out of debt anytime soon, debt consolidation will likely be fitting. If you're struggling to make your minimum payments, debt settlement may be your better option.

Is Freedom Debt Relief an honest company? ›

Freedom Debt Relief is a legitimate company. It is BBB-accredited and is rated A+. It is also a member of the American Association of Debt Resolution (AADR) and is certified by the International Association of Professional Debt Arbitrators (IAPDA).

What is the best debt consolidation company? ›

  • SoFi. : Best debt consolidation loan.
  • Upgrade. : Best for bad credit.
  • Discover. : Best for customer service.
  • First Tech Federal Credit Union. : Best for small loans.
  • PenFed Credit Union. : Best for low rates and fees.
  • Navy Federal Credit Union. : Best for military borrowers.
  • Patelco Credit Union. : Best for large loans.
  • LightStream.

Can I get out of Freedom Debt Relief? ›

Yes, you may withdraw from your Dedicated Account, which you control, at any time. This is an FDIC-insured account, and you control it, not Freedom Debt Relief, meaning you can withdraw from it at any time.

Who has the best Debt Relief program? ›

  • Best for credit card debt: National Debt Relief.
  • Best overall: Money Management International.
  • Best for customized options: Accredited Debt Relief.
  • Best for all unsecured debt types: Americor Debt Relief.
  • Best for customer support: Pacific Debt Relief.
  • Best in availability: Century Support Services.

How much does accredited debt relief cost? ›

If it successfully settles a debt, Accredited Debt Relief charges a fee of 15% to 25% of the amount of settled debt. However, it says it usually charges 25%. You'll also be charged these fees for the associated savings account: One-time account setup fee: $9.95.

What is the best debt help company? ›

The Top 20 Debt Management Companies Are…
  • Advice. With over 20,000 volunteers from a variety of backgrounds, the well-known advisory service that helps the general public deal with financial and housing issues. ...
  • Money Helper. ...
  • Shelter. ...
  • National Debt Line. ...
  • Business Debtline. ...
  • The Money Charity. ...
  • Debt Advice Foundation. ...
  • Step Change.
Jul 7, 2024

What is negative about Debt Relief? ›

Debt Settlement Impact on Credit Score

While not as devastating as a bankruptcy, debt settlement will have a negative impact on your credit score if you work directly with your creditors, as the settlement may be reported by the creditor to each of the three leading credit bureaus.

What are the disadvantages of debt relief order? ›

Disadvantages of Debt Relief Orders
  • There are tight income, asset and debt restrictions on who can apply for a DRO.
  • If your circ*mstances change, you may still be required to repay your creditors.
  • Your debt relief order will appear on your credit file for six years.

Is it a good idea to use a Debt Relief program? ›

Accredited Debt Relief is a good option if you need to clear your debt quickly: It boasts clients who complete their payment program can be debt-free in as few as 12 months, half as long as some competitors.

What are the disadvantages of being debt free? ›

Without debt, you could miss investment opportunities and limit your access to credit-building experiences. Whatever choice you make, it's important to understand the difference between good and bad debt: Good debt is backed by assets that can increase in value or generate income over time.

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