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- Debt Management
Pay off your debt faster with these companies' debt settlement or consolidation programs
By
Updated April 18, 2024
Fact checked by
Brendan Harkness
Fact checked byBrendan Harkness
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Brendan Harkness is a senior editor of financial product reviews at Investopedia. He has spent almost a decade researching, writing, and editing content for financial and business publications about credit, banking, and credit cards. Previously, he was managing editor at Credit Cards Insider.
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If you're drowning in credit card debt or medical bills, debt settlement and debt consolidation are two strategies to deal with it. Companies like Freedom Debt Relief and Accredited Debt Relief offer to help settle your debt for less than you owe, and they also provide debt consolidation loans from their partner lenders. Both are on our list of the best debt relief companies due to their programs, customer service, and reputations, but overall we generally recommend Freedom Debt Relief over Accredited Debt Relief. They’re more alike than they are different, but they differ in fees and program availability. Freedom Debt Relief and Accredited Debt Relief are highly rated, well-known companies, and if you’re interested in debt settlement you may end up trying to decide between them. We researched 40 debt relief companies and compared them based on features that matter most to potential clients, like fees, services, availability, and reputation. We’ll discuss these and other considerations to help you decide which is right for you. Pros & Cons Pros Program guarantee Excellent customer reviews Relatively good state availability Cons Charges based on amount of initial debt Cancellation requires written electronic notification History of litigation Freedom Debt Relief: Who It’s Good For Freedom Debt Relief is a good option for borrowers who are struggling with unsecured debt, such as credit card balances or personal loans, and aren't able to get out of debt on their own. If you live in one of the 42 states Freedom Debt Relief does business in, you could take advantage of its debt settlement services and attempt to settle your debt for less than you owe. FDR does business in all states except Colorado, North Dakota, Oregon, Rhode Island, Vermont, West Virginia, Wisconsin, and Wyoming. It’s not available in D.C. The program has strong customer reviews on sites like Trustpilot, and it’s backed by a guarantee you don’t usually find among debt settlement companies: If your total settlement cost is higher than the amount of your initial enrolled balance, the company will refund the difference. Read our full review of Freedom Debt Relief. Pros & Cons Pros Low minimum debt requirement Excellent customer reviews Variety of customer support methods Cons Not available in all states Higher debt settlement fee No program guarantee Accredited Debt Relief: Who It’s Good For Accredited Debt Relief also offers debt settlement for unsecured debts, but there are a few important differences in its services. Accredited Debt Relief tends to charge a bit more, has no program guarantee, and is available in fewer states than FDR, making it a less appealing option overall. It’s only available in Arkansas, Alaska, Arizona, California, Colorado, the District of Columbia, Florida, Idaho, Indiana, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, New York, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Vermont, and Wisconsin. Read our full Accredited Debt Relief review. Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More Services Offered Debt Settlement Fees Accreditations Customer Satisfaction/Reviews The Bottom Line Methodology Both companies offer to help with unsecured debt through debt settlement, along with debt consolidation loans through their partner lenders. Debt settlement involves negotiating with your creditors to pay off your debts for less than you owe. In the process, you’ll need to stop paying your debts and instead make deposits to a bank account to build up a settlement fund. When the fund is large enough, the settlement company will attempt to negotiate a lump-sum payment or payment plan to settle the debt. The company only charges a fee if it’s successful in negotiating a settlement. Freedom Debt Relief offers debt consolidation loans through its partner, Achieve Personal Loans. These loans come with origination fees, and they may have high interest rates. Accredited Debt Relief doesn’t disclose its partner lenders, but these lenders also charge origination fees and potentially high APRs. If you want to consolidate multiple debts into a single payment or refinance at a lower rate, we recommend looking at loan lenders directly. See our picks for the best debt consolidation loans to get started. Debt settlement is risky. Creditors may refuse to negotiate, and your credit score could be damaged significantly because your accounts end up delinquent in the process, and debt settlement itself is a negative mark. Legally, debt settlement companies cannot charge you any fees until they've reached a settlement with your creditors and the first settlement payment is made. If a settlement is reached, the company charges a fee based on either the initial amount of debt (in the case of Freedom Debt Relief) or the amount of settled debt (in the case of Accredited Debt Relief). This can make a significant difference. For example, say your initial debt is $10,000 and you settle for $7,000. If the fee is 25% of the initial debt you’d pay $2,500. If the fee is 25% of the settled debt you’d pay just $1,750. With Freedom Debt Relief, your fee may vary based on the amount of debt you enroll and your location. Accredited Debt Relief, on the other hand, says its fee is usually 25% of your settled debt. Although debt settlement companies can’t charge upfront fees, when you begin a debt settlement program you typically need to open a savings account to hold the settlement funds, and this account may have an enrollment and monthly fee. Freedom Debt Relief charges a $9.95 enrollment fee and a $9.95 monthly fee for this account; Accredited Debt Relief doesn’t disclose this information. Each company holds a number of accreditations and certifications from well-known organizations in the industry, indicating that it abides by certain standards and practices regarding the quality of its programs and customer service. These companies are about as highly accredited as any others in the industry, so either one is a good choice if this factor is important to you. The abbreviations above stand for: Although Freedom Debt Relief claims to be a member of the Financial Health Network, it’s not listed on FHN’s member directory page. When it comes to customer service, each company has great scores, but Accredited Debt Relief has a slight edge over Freedom Debt Relief in both Trustpilot and BBB customer ratings. Freedom Debt Relief may have experienced more regulatory and legal issues than Accredited Debt Relief, as well. In 2019, a lawsuit from the Consumer Financial Protection Bureau (CFPB) alleged that the company misled and wrongfully charged fees to customers. The company settled with the CFPB, agreeing to pay $25 million in customer restitution and penalties. In 2023, Freedom Debt Relief settled a class-action lawsuit that alleged it violated the Telephone Consumer Protection Act. The company agreed to a $9.75 million settlement. If you're a victim of a debt relief or debt settlement scam, report the problem to the Federal Trade Commission at ReportFraud.ftc.gov. If you're struggling to pay your bills, debt settlement through a company like Freedom Debt Relief or Accredited Debt Relief allows you to settle your debt for less than you owe. You could save thousands of dollars, but it's risky—there’s no guarantee that creditors will negotiate, your credit will be damaged, and the fees can be as high as 25% of your initial debt. If debt settlement is the right strategy for you, it may be difficult to choose but Freedom Debt Relief seems like the stronger pick. Both companies are accredited and have strong customer reviews, so consider looking at the specifics of those reviews and the state availability to help you decide. Freedom Debt Relief may end up charging a lower fee, but it also charges based on the initial debt, rather than the settled debt, so this may not be a strong determining factor for or against FDR. Before making a decision, browse the best debt relief companies to explore your options and see if a different company might be a better fit. To determine the best debt relief companies, we reviewed various databases, competitive analyses, consumer behavior, and more, ultimately narrowing down the list to 40 companies that offered debt settlement and/or credit counseling services. We developed a quantitative model in which we identified 53 important criteria across five categories. We weighted each category as follows to rate debt settlement companies: We then gathered data for the 53 criteria directly from companies via websites, media contacts, and existing partnerships. Data was collected between Oct. 19, 2023, and Dec. 18, 2023. This resulted in over 2,000 data points in our rubric, which we used to score and determine the best debt relief companies (including debt settlement and credit counseling services) for people looking to manage and get out of debt. To learn more about our process for finding the best debt relief companies, read our full methodology. Article Sources Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy. Trustpilot. "Freedom Debt Relief." Federal Trade Commission. "How to Get Out of Debt." Trustpilot. “Accredited Debt Relief.” Better Business Bureau. "Freedom Debt Relief, LLC." Better Business Bureau. "Accredited Debt Relief." Consumer Financial Protection Bureau. "CFPB vs. Freedom Debt Relief, LLC." Top Class Actions. "Freedom Financial Network Telemarketing Calls $9.75m Class Action Lawsuit Settlement." Related Terms Chapter 11 is a type of bankruptcy generally filed by businesses and involves a reorganization of their assets and debts under court supervision. more Debt Relief: What It Is, How It Works, FAQs Debt relief involves the reorganization of a borrower's debts to make them easier to repay. Debt relief can come in a variety of forms. It also can give creditors a chance to recoup at least a portion of what they are owed. more Hardship Default: What It Is and How It Works A hardship default is a failure to make a scheduled payment on a debt due to a financial setback. more Quick-Rinse Bankruptcy A quick-rinse bankruptcy is a bankruptcy proceeding that is structured to move through legal proceedings faster than the average bankruptcy. more Housing Counseling Services: What They Are and How to Get Help Housing counseling services help people buy, rent, and maintain homes. Here’s how housing counseling services work, what they cost, and how to find one. more Subordination Agreement: Definition, Purposes, Examples A subordination agreement establishes one debt as ranking behind another in priority for collecting repayment should a debtor default. more Investopediais part of the Dotdash Meredithpublishingfamily.At a Glance Freedom Debt Relief Accredited Debt Relief State Availability 42 31 Services Offered Debt settlement, debt consolidation loans Debt settlement, debt consolidation loans Types of Debt Credit cards, medical bills, personal loans, private student loans, unsecured debt Credit cards, medical bills, personal loans, private student loans, unsecured debt Debt Settlement Fee 15% to 25% of initial debt 25% of settled debt Minimum Debt Required $7,500 $10,000 Maximum Debt Allowed No maximum No maximum Accreditations AADR, IAPDA, FHN, BBB AADR, IAPDA, CDRI, BBB Year Founded 2002 2011 Phone Number (800) 910-0065 (800) 282-7186 Freedom Debt Relief
Accredited Debt Relief
Freedom Debt Relief vs. Accredited Debt Relief: Services Offered
Freedom Debt Relief Accredited Debt Relief Services Offered Debt settlement
Debt consolidationDebt settlement
Debt consolidation Freedom Debt Relief vs. Accredited Debt Relief: Debt Settlement Fees
Freedom Debt Relief Accredited Debt Relief Debt Settlement Fee 15% to 25% of initial debt 25% of settled debt Freedom Debt Relief vs. Accredited Debt Relief: Accreditations
Freedom Debt Relief Accredited Debt Relief Accreditations AADR, IAPDA, FHN, BBB AADR, IAPDA, CDRI, BBB Freedom Debt Relief vs. Accredited Debt Relief: Customer Satisfaction/Reviews
Freedom Debt Relief Accredited Debt Relief Trustpilot Rating 4.6 out of 5 (42,424 reviews) 4.9 out of 5 (6,276 reviews) BBB Customer Rating 4.53 out of 5 (162 reviews) 4.87 out of 5 (1,039 reviews) The Bottom Line
How We Determine the Best Debt Relief Companies