Frequently Asked Questions about YONO (2024)

  • Q1. What is “YONO”?

  • YONO is an initiative by SBI to bring all of its joint venture’s customer through digital technology “YONO Mobile App” and “YONO website”. YONO stands for “You Only Need One”.

    Using YONO App & website, customer can integrate all his products & servic from SBI bank account,SBI Card, SBI Mutual Fund, SBI Life Insurance, SBI General Insurance, SBI Securities.

  • Q2. Is it mandatory to have SBI bank account number to use YONO web & app?

  • Yes, A user must have SBI bank account number to use YONO Web/App. A user can login using ATM card details as well,He needs to keep his registered mobile number with him as OTP would be sent on that number.

  • Q3. Can a user who only have SBI Card but do not have SBI bank account use YONO?

  • No, you cannot use other bank account as well to pay SBI credit card bill.

  • Q4. Can a customer make the payment through YONO by SBI 24*7?

  • Yes.

  • Q5. If transaction got decline, whom I need to contact?

  • You can contact your branch for further details.

  • Q6. Payment was successful but not posted on card?

  • Customer need to contact with us (SBI CARD) with payment details.

  • Q7. Having trouble while login YONO app or webpage?

  • Please contact YONO by SBI support team at feedback.yono@sbi.co.in

  • Q8. What is the TAT for YONO payment?

  • YONO payment is Instant.

  • Q9. If customer has made the payment on wrong SBI Credit Card.

  • Customer need to contact SBI Card helpline for the payment on correct card.

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Frequently Asked Questions about YONO (2024)

FAQs

Frequently Asked Questions about YONO? ›

Your payment details are secured by advanced encryption, and additional OTP/permissions apply for high-value transactions. These security mechanisms ensure seamless and risk-free payments so that you never have to worry when transferring money. Your accounts and transactions remain fully protected.

What are the disadvantages of Yono SBI? ›

  • Higher Data Consumption: Compared to Yono SBI Lite, the full-featured YONO SBI app may utilize more mobile data due to its broader range of features and functionalities. ...
  • Greater Storage Requirements: With its extensive features and capabilities, the YONO SBI app requires more storage space on devices.
Sep 23, 2023

What are the limits of YONO? ›

6. Is there a limit on the size of payment I can make?
TransactionPer day Limit (in Rs.)
Fixed / Recurring Deposit99,99,999
Third Party Transfer within SBI10,00,000
Interbank Transfer - NEFT10,00,000
Interbank Transfer - RTGS10,00,000
13 more rows

Is the YONO app safe? ›

Your payment details are secured by advanced encryption, and additional OTP/permissions apply for high-value transactions. These security mechanisms ensure seamless and risk-free payments so that you never have to worry when transferring money. Your accounts and transactions remain fully protected.

How does YONO works? ›

The YONO user simply needs to login to the YONO platform and use the YONO Cash feature to generate a reference number and create a dynamic PIN for the cash withdrawal. Customer can then use the same to complete the transaction and withdraw/obtain the cash from any of the channels i.e. ATM, POS terminal or CSP.

Can YONO work without Internet banking? ›

If you do not have Internet Banking credentials, you must register for SBI Mobile Banking using the ATM card and the registered mobile number.

How good is the YONO app? ›

The features I like the most are: - Easy fund transfers between accounts - Real-time account updates - Ability to pay bills and taxes online - Customizable dashboard for easy access to frequently used features. Everything is working fine and the new UI made it better.

How much money can be withdrawn from Yono SBI? ›

20,000/- per account, per day can be withdrawn from ATM. Minimum Rs. 500 and multiple of Rs. 500 are allowed to be withdrawn.

How many rupees can be transferred through Yono SBI? ›

Quick Transfer Transaction limit: Rs. 50,000/- per transaction and Rs. 50,000/- per day. No Service charges are levied for Quick transfer service through Yono Lite application.

What is the minimum balance in Yono account? ›

There is no minimum balance requirement and no upper limit for the maximum balance. Although the account does not provide a chequebook facility, withdrawals can be made through a branch or ATM visit. Customers have the option to apply for a free RuPay Basic Debit Card that is free of annual maintenance fees.

What happened to YONO? ›

“Due to Annual Closing activity, the services of Internet Banking, Yono Lite, Yono. Business Web & Mobile App, YONO, and UPI will not be available between 12:20 Hrs IST and 15:20 Hrs IST on 1st April 2024. During this period, services of UPI Lite and ATM will be available,” SBI mentioned on its site.

Is YONO app discontinued? ›

SBI down on April 1: State Bank of India (SBI) has announced that the services of Internet Banking, Yono Lite, Yono Business Web & Mobile App, YONO, and UPI would be unavailable on April 1, 2024 due to Annual Closing.

Who owns YONO app? ›

Development and Launch

Yono emerged from SBI's initial plan to make an "online marketplace" to attract millennials. The initiative was named "Project Lotus". It was nurtured for initial four years by Rajnish Kumar as an MD and then as the Chairman of bank. The app was launched in November 2017.

What are the benefits of YONO? ›

Account Benefits
  • You will get all the details of the account such as SSA accounts, PPF, Loan, Deposit, Transaction, and much more.
  • Get a mini statement of your last 10 transactions.
  • With YONO SBI Lite get mPassbook up to 150 transactions.

Does YONO require debit card? ›

Yes, A user must have SBI bank account number to use YONO Web/App. A user can login using ATM card details as well, He needs to keep his registered mobile number with him as OTP would be sent on that number.

Is YONO same as internet banking? ›

Sbi Yono and Sbi net banking are both digital product of the bank. Customer can use same credintials(user id and login passward) to avail the facility. Both can be used to remit the money to beneficery account. We can do various transaction like neft, Imps, transfer, Fd, Rd, etc.

Which is better SBI YONO or Google pay? ›

A banking transaction through a commercial bank is safer than Google pay. Is Yono by SBI safe or not? The YONO app is a very robust and safe mobile app. It is so safe that even registered users can't log in, so there is absolutely no chance of fraud or loss.

Is SBI YONO successful? ›

Since its launch in 2017, YONO, the digital face of the bank, has emerged as one of the most trusted mobile banking apps in the country with over 60 million registered users. SBI witnessed 64% of new savings accounts opened through the integrated digital and lifestyle platform YONO in FY23.

What is difference between YONO and net banking? ›

SBI YONO Runs on app and can be used on any mobile device which support the yono app. Where as SBI net banking runs on website. You can withdrow cash through the help of Yono without card, Where as you cannot withdraw cash from Net banking. You can invest in mutual fund and insurance where as you cannot with the other.

What is the minimum balance in YONO account? ›

There is no minimum balance requirement and no upper limit for the maximum balance. Although the account does not provide a chequebook facility, withdrawals can be made through a branch or ATM visit. Customers have the option to apply for a free RuPay Basic Debit Card that is free of annual maintenance fees.

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