FTX customers who lost a fortune on the bankrupt exchange are doubling down on crypto (2024)

FTX's multibillion-dollar cryptocurrency blowup hasn't destroyed all faith in the industry.

In a new documentary premiering Monday, FTX customers, insiders and investors tell CNBC that despite not receiving a single dollar's worth of cryptocurrency back, they're optimistic on the industry and plan to keep investing.

Evan Luthra, an app developer, entrepreneur and angel investor, told CNBC he lost $2 million in the collapse of FTX. Luthra said he knew when FTX filed for bankruptcy protection in late 2022 that he wouldn't have "access to any of this money for the next few years." He continues to speak at crypto conferences.

FTX customer Evan Luthra talked with CNBC in Miami before speaking at a crypto conference.

CNBC

"I do want everybody to understand that the mistake here was not bitcoin, the mistake was not crypto," Luthra said. "The fundamental reason why we buy bitcoin, why we use bitcoin has not changed."

Luthra said his hefty loss on FTX hasn't shaken his bitcoin bullishness.

"I know it's going to end up at over $100,000 sooner or later anyways, so for me it's a great buy," he said. Bitcoin is currently trading at about $26,900, down from a high of about $69,000 in December 2021.

"All the success is made in the trenches, not when everybody's already celebrating," he said.

FTX, once one of the largest cryptocurrency exchanges in the world, spiraled into bankruptcy after its swift collapse last year. Shortly afterward, FTX investigators said they discovered $8.9 billion in customer assets were missing from the exchange.

FTX founder and ex-CEO Sam Bankman-Fried faces seven criminal charges of fraud and campaign finance violations. He pleaded not guilty to all charges. Jury selection begins in New York on Tuesday.

FTX founder Sam Bankman-Fried leaves Manhattan federal court in New York after a court appearance, June 15, 2023.

Fatih Aktas | Anadolu Agency | Getty Images

At a bankruptcy hearing in April 2022, an attorney for FTX said $7.3 billion in cash and liquid crypto assets had been recovered from the exchange. So far, none of the customers interviewed by CNBC have received any of their money back.

Jake Thacker, an FTX customer in Portland, Oregon, told CNBC he lost hundreds of thousands of dollars on the exchange shortly after he lost his job in the tech industry.

"I'm in quite a big hole right now," Thacker said. "I'm probably going to have to file for bankruptcy."

FTX customer Jake Thacker told CNBC he lost hundreds of thousands of dollars on the crypto exchange.

CNBC

Thacker told CNBC he "would encourage people to still invest in crypto."

"I probably would give them some different advice at this point," he said. That advice would come with the warning: "Here's what I learned, don't make the same mistakes I did."

Bhagamshi Kannegundla said he first heard about FTX in an advertisem*nt featuring comedian Larry David that aired during the Super Bowl.

"I was like, oh my goodness, there's all these big name people utilizing FTX," Kannegundla said. "So I was like, OK, hey, I think I'll be safe using this."

Less than a year later, Kannegundla said, he was out $174,000, representing around 60% of his crypto portfolio, from FTX's collapse.

Bhagamshi Kannegundla, an FTX customer, told CNBC he sold his bankruptcy claim to reinvest in crypto.

CNBC

"Based on all the other bankruptcies and everything that happened in the crypto market, I was really, really worried about getting anything back, and then how long I would have to wait," Kannegundla said.

Instead of waiting for the recoveries to eventually be distributed to FTX customers,Kannegundla went online and found a company that would help him sell his bankruptcy claim for pennies on the dollar to get a little bit of cash more quickly.

Kannegundla said his bankruptcy claim was for $174,000. He received around $19,000 in the sale.

"The buyer was, after all the due diligence and everything, it went down to like 11% of the $174,000," he said.

Years later, if the FTX bankruptcy process recovers more than the 11 cents on the dollar for his claim, the buyer pockets the difference. Kannegundla said he will have "zero regrets" if that money gets recovered because he has a different strategy.

"I wanted to get the cash from the bankruptcy claim, primarily to invest in crypto again," he said. "I felt as if there was a good chance for me to make money in the next five to 10 years."

Kannegundla said he understands that it may be an odd choice.

"People might think I'm crazy for this," he said. "After going through the FTX and all these other bankruptcies, why would you want to buy any more crypto?"

"When you believe in something as far as technology, you will go through it, you know, it's kind of like the same person who bought like, let's say Amazon stock," he said.

Another FTX customer, Sunil Kavuri, who has a background in traditional finance, said he moved his digital assets from rival exchange Binance to FTX because he believed it was a safe place for his money. He pointed to the fact that the company raised money from top venture capital firms Sequoia and Paradigm.

"I thought OK, this is a very safe, institutionally backed exchange,"he said.

Bahamas-based crypto exchange FTX filed for bankruptcy protection in the U.S. on Nov. 11, 2022.

Nurphoto | Nurphoto | Getty Images

In an email to CNBC, Kavuri said he hasn't purchased any crypto since the collapse of FTX because he "wanted to take a break from suffering a massive loss." Over the last 10 months, he said, the majority of his time has been spent fighting "for the rights of all FTX users that lost money due to the FTX bankruptcy."

"It hasn't shaken my faith in the underlying asset itself," Kavuri said. "I think cryptocurrencies generally, it should be here to stay."

FTX customer Sunil Kavuri told CNBC his loss on the exchange hasn't shaken his faith in the underlying asset.

CNBC

Across the industry, crypto still has its believers despite the madness of 2022.

Brett Harrison, the former president of FTX's U.S. business, said he was blindsided by his parent company's collapse. But he's doubling down on cryptocurrencies.

Harrison, who left FTX less than two months before its demise, told CNBC he "had no reason to suspect that FTX wasn't anything other than extremely profitable and in great shape" prior to his departure.

Brett Harrison, former president of FTX US, left the company less than two months before its collapse.

CNBC

Harrison said he's been raising money to start a new company in the space called Architect Financial Technologies.

"I'd really like to build a technology and a tech-forward brokerage that allows people to trade seamlessly and easily in digital assets and any kind of other tokenized products in addition to other asset classes," Harrison said.

Anthony Scaramucci, founder of Skybridge Capital, said he felt like he was late to the game. He didn't make his first bitcoin investment until October 2020. He later started Skybridge to focus on digital assets.

Anthony Scaramucci, the founder of Skybridge Capital, spoke with CNBC at his office in New York.

CNBC

Scaramucci told CNBC he "was building a close relationship with Bankman-Fried" and felt "betrayed and disappointed" when FTX collapsed after making a $10 million investment in the exchange's FTT token.

He said he still sees "a very strong bull case for Web 3," referring to broad technologies surrounding crypto and the prospective future of a distributed internet.

"You got to be patient," he said. "If you're going to go through a period of fraud, and fraudsters and over leverage, you have to see it to the other side."

FTX customers who lost a fortune on the bankrupt exchange are doubling down on crypto (2024)

FAQs

FTX customers who lost a fortune on the bankrupt exchange are doubling down on crypto? ›

Billions in FTX customer and investor money is tied up in an ongoing bankruptcy process. Some who have lost millions of dollars tell CNBC they haven't lost faith in the industry and are cashing out through other means in order to reinvest in crypto. “I'm in quite a big hole right now,” said one customer.

How much did FTX customers lose? ›

At Bankman-Fried's sentencing hearing, Kaplan agreed. He said FTX's customers had lost some $8bn and that its investors had lost $1.7bn.

Are customers poised to recover FTX? ›

Customers of the failed cryptocurrency exchange FTX are poised to recover all of the money they lost when the firm collapsed in 2022 and receive interest on top of it, the company's bankruptcy lawyers said on Tuesday.

Are FTX customers getting money back on Reddit? ›

Most FTX customers to get all their money back less than 2 years after collapse : r/news.

Will FTX customers be made whole? ›

Andrew Scurria: What FTX is projecting is that most customers, 98%, which are the retail customers, individual traders, they will get back what they had invested as of the day FTX filed for bankruptcy plus interest to compensate them for the time value of their money, the little less than two years that their crypto ...

Who lost the most from the FTX collapse? ›

Tom Brady is the most famous face to promote and invest in FTX — and he also may have suffered the greatest individual loss. The Tampa Bay Buccaneers quarterback owned over 1.1 million common shares of FTX Trading, which equaled about $45 million before the company went bankrupt, according to Bloomberg.

How is FTX paying back? ›

FTX has developed a structured repayment plan approved by the bankruptcy court. The plan divides assets into distinct pools: one for FTX.com customers, one for U.S. customers, and a general pool for other creditors. According to the amended plan, FTX aims to repay up to 90% of the available assets to its customers.

How to claim FTX money? ›

In order to submit a claim you will first need to create an account on the FTX Digital Claim Portal. Once you have created your account you will be able to link your FTX accounts, view the account balances (per the JOLs records) and submit a claim.

Where to sell FTX claims? ›

Trade FTX Claims

Sell or buy FTX claims on Figure Markets' transparent marketplace. Our members get full visibility into market pricing through access to the complete order book. All transactions happen on crypto rails for fast and efficient settlement.

Can people get their money out of FTX? ›

FTX customers will get their money back and more—but the biggest winners are bankruptcy traders. Sam Bankman-Fried, the former CEO of FTX, is serving a 25-year sentence. In a rare outcome for bankruptcy, customers of the failed cryptocurrency exchange FTX will recover all of their money—and then some.

Will BlockFi pay back customers? ›

Distributions for BlockFi clients who were placed or opted in to the Convenience Class commenced in February 2024, and are currently ongoing. Convenience Class participants are entitled to a 50% distribution on allowed claims, up to $1,500. Distributions will be made in USD or CAD, depending on your location.

What did Alameda do? ›

Alameda Research played a significant role in the growth of FTX, as it acted as FTX's main market maker. As a market maker, Alameda Research was available to buy and sell if other customers wanted to, sometimes taking the losing side of a trade to attract customers to the exchange.

Will Tom Brady get FTX money back? ›

FTX's shareholders — people like Tom Brady and private equity firms like Sequoia Capital — are almost certain to see their equity in the once high-flying crypto startup totally wiped out. Although FTX said it would have as much as $16 billion to disburse, customers and Uncle Sam get paid out first.

Who is the largest customer of FTX? ›

SBF and a couple of his associates, one of whom was the CEO of Alameda, a trading firm SBF co-founded and FTX's largest customer, were criminally charged with multiple counts of fraud. SBF plead not guilty while his associates plead guilty.

Are FTX customers to recover all lost funds with interest? ›

FTX customers are set to recover all funds lost, plus interest. Bankruptcy lawyers say they have collected $14.5 billion to $16.3 billion and are ready to distribute it to defrauded customers.

How much was withdrawn from FTX? ›

Nov 8 (Reuters) - Crypto exchange FTX saw around $6 billion of withdrawals in the 72 hours before Tuesday morning, according to a message to staff sent by its CEO Sam Bankman-Fried that was seen by Reuters.

Will most FTX customers get all their money back less than 2 years after catastrophic crypto collapse? ›

Most FTX customers to get all their money back after catastrophic collapse. FTX says that nearly all of its customers will receive their money back that they are owed, two years after the cryptocurrency exchange imploded, and some will get more than that. FTX said in a court filing late Tuesday that it owes about $US11 ...

How did FTX pay back? ›

FTX is repaying its customers through the liquidation of its assets, which have appreciated significantly in value, and through the positive effects of a bullish cryptocurrency market. 3. What role did the cryptocurrency market play in FTX's recovery?

What happened to FTX executives? ›

A federal judge on Tuesday sentenced the former FTX executive Ryan Salame to more than seven years in prison, the first of the lieutenants of the failed cryptocurrency mogul Sam Bankman-Fried to receive jail time for their roles in the 2022 collapse of the cryptocurrency exchange.

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