Behind The Gannett Subscription Renewal Lawsuit
Many Gannett subscribers canceled their subscriptions after recent fraud allegations in the news.
Free Trial Subscriptions With No Cancellation Options
Several Gannett newspapers offer free trial subscriptions, and there have been reports of subscribers being hit with unauthorized charges past the free or $1 trial subscriptions without clear cancellation options.
The subscribers allege they were directed to fax in their cancellation requests, and then they waited months to receive a cancellation notice and a refund.
Nichole Anderson And Courier News
Nichole Anderson filed a lawsuit against Gannett for continuing to bill her after she canceled her subscription.
Anderson says she bought a digital subscription to Courier News, a Gannett newspaper in Central New Jersey. The offer was $1 for the first 6 months and then $9.99 a month. She claims she canceled her subscription through an online chat feature but received an auto-renewal charge.
Other former subscribers have come forward since the lawsuit to complain about Gannett's cancellation policies.