With two-factor authentication, you’ll need a verification code to sign in with your Apple ID on a new device or browser.
Whenever you sign in with your Apple ID There are a few ways to receive a verification code. You can use the code displayed on your trusted device, receive a text message or phone call, or generate a code from your trusted device.
If you're using iOS11.3 or later on your iPhone, you may not need to enter a verification code. In some cases, your trusted phone number can be verified automatically in the background on your iPhone. It’s one less thing to do, and your account will still be protected with two-factor authentication.
Use the code displayed on your trusted device
If you have a trusted device running iOS 9 or later, OS X El Capitan or later, iPadOS 13 or later, or watchOS 6 or later, the verification code is displayed automatically on your trusted devices.
Sign in with your Apple ID and password on a new device or browser.
Look for a sign-in notification on any of your trusted devices.*
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Tap Allow to receive your verification code.
Enter the verification code on your other device to complete the sign-in process.
*The notification may include a map of the approximate location of the sign-in attempt. This location is based on the new device's IP address and may reflect the network that it's connected to, rather than the exact physical location. If you know that you're the person trying to sign in but don't recognise the location, you can still tap Allow and view the verification code.
Receive a text message or phone call
If you don’t have a trusted device to hand, you can get a verification code sent to your trusted phone number as a text message or phone call.
Select Didn't Get a Code? on the sign-in screen.
Choose to get the code sent to your trusted phone number.
You’ll receive a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name and your code (for example: @icloud.com #123456 %apple.com).
Enter the code on your other device to complete the sign-in process.
Receive a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad or Apple Watch
If your device is online:
Go to Settings > [your name].
Tap Sign-In and Security > Two Factor Authentication.
Tap Get Verification Code.
If your device is offline:
Go to Settings > [your name].
Tap Sign-In & Security.
A message states “Account Details Unavailable”. Tap Get Verification Code.
From your Mac
Go to Apple menu > System Settings, then click your name.
Click Sign-In and Security > Two-Factor Authentication.
Click Get a Verification Code.
If you still can’t sign in
If you can’t sign in, reset your password or receive verification codes, you can request account recovery to regain access to your account. Account recovery may take a few days or longer, depending on the specific account information you can provide to verify your identity.
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