FAQs
Locked out of your Google account?
- Go to the Google sign-in page and click Need help? ...
- Click Find my account.
- Select either Enter your recovery email address or Enter your recovery phone number, then type your name and check off the box next to I'm not a robot.
How to recover Gmail account if Google doesn't have enough information? ›
Please note: Unfortunately, there is no way to recover the account if you cannot answer the security questions correctly or you don't have your phone number or recovery email linked to your account. You will need to create a new account.
Why does Google keep locking me out of my account? ›
If Google keeps signing you out when you'd rather stay logged in, here are a few tips: Make sure your cookies are turned on. Some antivirus or related software may delete your cookies. If your cookies are turned on, clear your browser's cache.
How long do you have to wait for Google to unlock your account? ›
Account recovery requests can be delayed for a few hours or a number of days, depending on a variety of risk factors. For example, if you added more security to your account by setting up 2-Step Verification, your account recovery request might be delayed for longer.
How do I contact Google to recover my account? ›
For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.
How do I regain access to my Google Account? ›
How to recover a Google account if you forgot your email address
- Go to Google's Find My Email page. ...
- Enter your recovery email or phone number. ...
- Enter your first and last name. ...
- Send verification code. ...
- Enter the verification code. ...
- Choose an account. ...
- Enter your password.
How can I recover my Gmail account without recovery email and number? ›
How to recover Gmail password without phone number or recovery email?
- Step 1: Visit the Google Account Recovery Page. ...
- Step 2: Type in your Gmail username or ID. ...
- Step 3: Choose “Try Another Way to Sign In” ...
- Step 4: Verification Using Another Device. ...
- Step 5: Waiting for the Password Reset Link. ...
- Step 6: Resetting Your Password.
Will I ever be able to recover my Gmail account? ›
Our Account Recovery process is designed to help you recover access to your account, while keeping out anyone who may be trying to access your account without your knowledge. Google can help you recover access to your account by asking a series of security questions to verify your identity.
How can I recover my Gmail account without administrator? ›
If you're a user and can't contact your administrator
- Sign in to your Google Account (if you haven't signed in recently). ...
- Click Lookup Recovery Options.
- Select I am a user and cannot contact my administrator, then click Continue.
- Confirm your details, then click Continue.
How can I unlock my Google Account without a password? ›
After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity. You'll then be given a series of questions to verify that you own the account.
If Google detects abnormal usage that may indicate that your account has been compromised, they may temporarily disable access. It'll take between one minute and 24 hours for access to be reinstated depending on the behavior detected by their system.
Why is Google blocking me from my account? ›
To fight spam, Google temporarily disables your account if it suspects or detects any unusual activity on your account: Sending many emails with a new Gmail or Google Workspace account.
How do I recover my Google Account after being locked out? ›
From your Google Account, click “Security” and then “Recovery email” under “How you sign in with Google.” Follow the steps on the screen. A recovery email address helps you get back in and is where we send you security notifications.
What happens when Google locks you out of your account? ›
You can unlock your Gmail account by recovering the username or resetting the account password. But before that, you have to set up a secondary recovery email address or a phone number which Google can use to verify your identity. The secondary email address doesn't necessarily have to be on Gmail.
How to recover Gmail account without waiting 30 days? ›
Sorry, there's no way to do that. Depending on the situation, and how suspicious the account activity is, Google may delay from a few hours to a month.
What to do if Google disables your account? ›
Solution
- Sign in to your Google Account on a browser, like Chrome.
- Select Start appeal.
- Follow the instructions. Note: If you own the account, you can request access to it again.
What happens if Google blocks your account? ›
Google Accounts are usually disabled if the account's owner hasn't followed our Terms or Service or other products' policies. When your Google Account is disabled, you won't be able to sign in to Google services or use Sign in with Google. You'll get an error message instead, or be directed to this help article.
What happens if I can't get into my Google Account? ›
Our Account Recovery process is designed to help you recover access to your account, while keeping out anyone who may be trying to access your account without your knowledge. Google can help you recover access to your account by asking a series of security questions to verify your identity.
How can I unlock my Gmail account without phone number and recovery email? ›
How to recover Gmail password without phone number or recovery email?
- Step 1: Visit the Google Account Recovery Page. ...
- Step 2: Type in your Gmail username or ID. ...
- Step 3: Choose “Try Another Way to Sign In” ...
- Step 4: Verification Using Another Device. ...
- Step 5: Waiting for the Password Reset Link. ...
- Step 6: Resetting Your Password.