Here's what you need to know if you received a 5071C letter (2024)

Blog updated March 2022

Scammers continue to be busy in 2022. The IRS is working diligently to identify fraud attempts as quickly as possible, so if you receive a 5071C letter, you may have steps you need to complete in order for your tax return to be filed.

What is a 5071C letter?

The IRS sends a 5071C letter when it receives a tax return with your name and tax identification number, but believes the return to be fraudulent. A Letter 5071C will ask you to complete an online identity verification process to confirm your identity.

If you haven’t filed and you received a 5071C letter, someone may have filed a fraudulent tax return using your name and Social Security Number or Individual Identification Number. It’s extremely important that you verify your identity and confirm that you may be a victim of identity theft so any further fraud attempts are stopped.

If you have filed and received a 5071C letter, the IRS may need more information from you to process your return, issue a refund or apply the overpayment to your next year’s estimated tax.

I received a letter. Now what?

It is imperative that you verify your identity with the IRS. You can either do so online or by calling.

To verify your identity online, click here to access the IRS Identity Verification Service. You will need to register to the website before you can verify your identity. This secure service is available 24 hours a day. Have the 5071C letter you received and a copy of the tax return listed in the letter. If you haven’t yet filed your income tax return, you’ll be able to indicate that on the site.

If you’d rather speak with an IRS representative directly, you can call the toll-free number listed on your 5071C letter. The IRS is experiencing higher than normal call volume. We recommend calling first thing in the morning or about a half hour before they close. If they are unable to verify your identity over the phone or online, the IRS might ask you to schedule an appointment at a local office to verify your identity in person.

Regardless if you call or go online to verify your identity, you’ll need to collect the following items:

Your personal account number from a:

  • Credit card
  • Mortgage
  • Student loan
  • Home equity loan or home equity line of credit
  • Car loan
  • A mobile phone associated with your name
  • Your 5071C letter, 5747C letter, 5447C letter, or 6331C letter
  • The income tax return (form 1040,1040-PR, 1040-NR, 1040-SR, etc.) for the year shown on the letter
    • Note: A Form W-2 or 1099 is not an income tax return
  • Supporting documents that you filed with each year’s tax return. (Form W-2, Form 1099, Schedule C or F, etc.).
  • Your mailing address from your previous year’s tax return

I verified my identity. What’s the next step?

After successfully verifying your identity either online or over the phone, the IRS will process your return, if you filed. If there are any other issues, you will be contacted again.

What if I don’t verify my identity?

If you don’t call or go online to verify your identity with the IRS, the IRS will be unable to process your return, issue refunds or credit any overpayments.

Here's what you need to know if you received a 5071C letter (2024)

FAQs

Here's what you need to know if you received a 5071C letter? ›

Why you received IRS Letter 5071C. The IRS fraud detection system flagged your tax return as a potential identity theft case. The IRS sends this notice to request that you provide documentation to prove your identity.

What triggers a 5071C letter from the IRS? ›

The IRS sends a 5071C letter when it receives a tax return with your name and tax identification number, but believes the return to be fraudulent. A Letter 5071C will ask you to complete an online identity verification process to confirm your identity.

Does 5071C mean you're getting audited? ›

This letter is to notify you that the agency received a tax return with your name and Social Security number that it believes may not be yours. The letter asks you to take specific steps to verify your identity and confirm whether or not the return is actually yours.

How long to receive a refund after a 5071C letter? ›

It may take up to 9 weeks to receive your refund or credit any overpayment to your account. However, if we find other problems, we'll contact you again and this may delay your refund. You may check the status of your tax refund using Where's My Refund? or the IRS2Go mobile app after 2 to 3 weeks.

What happens if I don't respond to a 5071C letter? ›

What happens if you don't verify identity or verify or respond to the IRS? If you fail to respond to Form 5071C, the IRS will not be able to process your tax return. The sole purpose of the 5071C letter is to verify the identity of the taxpayer before processing the returns.

What happens when your tax return is being reviewed for identity verification? ›

When the IRS is questioning whether a return is legitimate, it will send taxpayers a letter asking them to authenticate their identity, and it will not process their return and issue their refund until the taxpayer responds to the letter and completes the authentication process.

Why is the IRS making me verify my identity? ›

More In Help. The IRS proactively identifies and stops the processing of potential identity theft returns. You may receive a notice or letter asking you to verify your identity and tax return information with the IRS. This helps prevent an identity thief from getting your refund.

What questions will the IRS ask to verify identity? ›

Social Security numbers and birth dates for those who were named on the tax return. An Individual Taxpayer Identification Number letter if the you have one. Your filing status. The prior-year tax return.

How long after code 571 will I get my refund? ›

IRS code 571 or 572 with the same date as code 971 indicates the tax return is processed and the tax refund should be received within 3-6 weeks.

How do I contact the IRS about a 5071C letter? ›

The 5071C letter means that the IRS has received your return, but needs more information from you to verify your identity. You can do either of the following: Go to Identity Verification Service and follow the online instructions. Call the IRS toll-free on 800-830-5084 for Identity Verification.

How do I know if my tax return has been flagged? ›

But generally if your tax return is flagged, you would get some sort of notifications or you can always go to the portal to check the status of your submission. Normally, an internal flagging for further investigation can't be made known to you until the tax guys are certain they need further information from you.

How long can the IRS hold your refund for review? ›

If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing.

Can I verify my identity for IRS without a letter? ›

(updated October 31, 2023) A: To verify your identity with ID.me, you'll need to provide a photo of an identity document such as a driver's license, state ID or passport. You'll also need to take a selfie or choose to video chat with a live ID.me agent.

Why did my tax return get flagged for identity theft? ›

When a thief steals someone's Social Security number, they can use it to file a fraudulent tax return. This is tax-related identity theft. The IRS scans tax returns for possible fraud. If a tax return is flagged as suspicious, the agency will pull it for more review.

What are the questions the IRS ask when verifying identity? ›

More In News
  • Social Security numbers and birth dates for those who were named on the tax return.
  • An Individual Taxpayer Identification Number letter if the you have one.
  • Your filing status.
  • The prior-year tax return.
  • A copy of the tax return in question.
  • Any IRS letters or notices you received.

Is a verification of a non-filing letter bad? ›

Verification of non-filing letter - states that the IRS has no record of a processed Form 1040-series tax return as of the date of the request. It doesn't indicate whether you are required to file a return for that year.

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