How 2-step verification works - Google Help (2024)

FAQs

How 2-step verification works - Google Help? ›

A 6-digit code may be sent to a number you've previously provided. Codes can be sent in a text message (SMS) or through a voice call, which depends on the setting you chose. To verify it's you, enter the code on the sign-in screen.

Signing in with both a password and a second step on your phone protects against password-stealing scams.

To access your Gmail account without a 2-step verification code due to a broken screen, try Google Account Recovery, using backup codes, or signing in on another device. If these methods don't work, reach out to Google support for help.

If you've lost access to your 2FA device, you can recover your account by using backup codes, alternative recovery options like a secondary email or phone number, or by contacting customer support. Be ready to confirm your identity by answering a few security questions or providing proof of ID.

In 2020, Android malware was found stealing one-time passwords from Google Authenticator. Moreover, the lack of additional security layers has been noted, specifically the lack of passcode or biometric security on the app which only raises the risk to organizations if a device is stolen or lost and infiltrated.

Your account is more secure when you need a password and a verification code to sign in. If you remove this extra layer of security, you will only be asked for a password when you sign in. It might be easier for someone to break into your account.

You don't need to have a smartphone, as you can still use Google 2FA with: Passcodes delivered to your phone by text message or automated phone call. We recommend that you use a mobile phone number, as you're more likely to have your mobile phone with you.

How do hackers get past 2-step verification? ›

Hackers often employ deceptive emails or websites to trick users into revealing their 2FA codes along with their login credentials. Once they obtain both, they can swiftly access the account.

Account Recovery Form:Go to Google's Account Recovery page. Enter your email address and click "Next". Since you don't have access to the linked phone number, click on "Try another way" when asked for a verification code. Google will then propose alternative methods to verify your identity.

For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.

Google on Monday announced that it's simplifying the process of enabling two-factor authentication (2FA) for users with personal and Workspace accounts. Also called 2-Step Verification (2SV), it aims to add an extra layer of security to users' accounts to prevent takeover attacks in case the passwords are stolen.

Lastly, the scammer can also use your Google Voice number to scam other people, by pretending to be you or someone else. They can also access your personal information, such as your contacts, messages and voicemails, that are linked to your Google Voice account.

With 2-Step Verification, also called two-factor authentication, you can add an extra layer of security to your account in case your password is stolen.

To help protect you from abuse, we sometimes ask you to prove you're not a robot before you can create or sign in to your account. This extra confirmation by phone helps keep spammers from abusing our systems. Tip: To verify your account, you need a mobile device.