You can check your Capital One Platinum Secured credit card status by calling customer service at (800) 903-9177 . When prompted, say “check my application status” and you will be connected to a live representative.
When you call, you will need to verify your identity. Provide either your SSN or the application ID number. This is the number you received when you submitted the application. Once your information is verified, you’ll receive an application status update. Capital One does not offer an online tool to check your secured credit card status.
You can check your Capital One Platinum Secured status whether you applied online or over the phone. You’re able to call as early as the day after you submitted the application. You will receive a written decision from Capital One by mail within 7 to 10 days of your application. If you’re approved, your card will arrive 7 to 10 business days after Capital One gets your security deposit.
You can also check the status of your deposit, whether it’s a payment or a pending refund. Simply call customer service at (800) 227-4825 or log in to your online account to live chat with a customer service representative.
This answer was last updated on 01/09/24 and it was first published on 04/16/20. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
