How Discounting Can Destroy Your Business Profits (2024)

5 min read

How Discounting Can Destroy Your Business Profits (6)

The single most important decision a business owner will make is pricing: how do I price my products or services?

Key Takeaways

Discounts do more to destroy your profits than anything else.

As a business owner, it is not uncommon to have a sales representative come to you and say, "It's a competitive deal. We need to give a discount of 10% and we'll close this."


Here is why giving a discount is not always the answer, and could do more harm to your business than good...

How Discounting Can Destroy Your Business Profits (8)

Your Profit Margin Takes a Hit When Discounts Are Involved

Sales will have to work a lot harder to make up for every discount

Your margins are higher when selling a product or service at full price, compared to selling at a discount. The profit margin you lose through discounting will still have to be made up with future opportunities, so you’ll have to sell more to get back the revenue lost.

For example, if you have a 30% margin, and you give a 10% discount, you have to sell 50% more business to make the same profits.

How Discounting Can Destroy Your Business Profits (9)

Use this impact of discount calculator to see how discounts will affect your profit margins, and how much (in dollars) you will have to sell to make the same money.

Try It --> Impact of Discount Calculator: See How Discounts Affect Your Profit Margin

Effects Discounts Have On Cash Flow

The number one cause of cash flow issues? Pricing.

Discounts will do more to destroy your profits and your cash flow than anything else you do.

Why? It all flows right to the bottom line. Many people have the mindset of “ I’d rather get the cash flow in the door”. This is not a long-term, sustainable solution. The top line change has such a profound impact on the bottom line, that even a small discount will hurt.

Read More: How to Improve Your Cash Flow During Inflationary Times

Raising Prices Can Be Unnerving.

Take a strategic approach to adapt your pricing for inflation. Download your copy to reprice with confidence...

Discounts Can Cause Decreased Perceived Value

Something is only worth what someone is willing to pay for it"- Publilius Syrus, 1st century BC

Pricing sets the tone: Buyers often value a product or service based on price. When a discount is offered, the value of the item is tarnished and cheapened.

Rather than focusing on the number, focus on the value of the product or service, this will help build confidence in what you are providing. Discounting can sometimes weaken the value and elude that you don’t truly believe the value proposition.

If a prospect is unable to see the initial value of the service or product, offering a discount will undermine their confidence.

Setting Future Expectations In Your Business

Discounting sets a tone that sabotages future opportunities to maximize your margin. Once you've lowered the perceived value initially, clients/customers will expect the same price moving forward.

In addition, if another customer or other industry players learn of the discounts, it complicates your future business relations. If you offer a discount to one customer, but not to another, you are suddenly operating under different pricing structures (oftentimes for the same goods or services).

Do This Instead Of Discounting: Value Pricing

1. Price Your Way To Profits

If you add ten percent to your pricing, even if you sell twenty-five percent less, you get to the same profit margin. You can easily see the impact of pricing on your profitability. Because it’s at the top of the profit and loss statement, whatever you do to that top level revenue, one hundred percent of it flows right to the bottom line. These percentages grow even more when you start looking at net income.

Let’s go back to our first example of discounts:

If you have a 30% margin, and you give a 10% discount, you have to sell 50% more business to make the same profits.

--> Conversely, if you can get a 10% increase on price, you can work 20% less!

2. Emphasize Value

Your number one priority should be focusing on the value of the product or service, rather than the price.

Being able to show (tangibly) what you’re selling will actually make a positive impact on your business. Testimonials and case studies from current clients or customers are a great way to show the value of what you offer.

Read More: Improve Cash Flow in Your Business with Value Pricing

The Bottom Line

It is not about how much you earn, it's about how much you keep.

Check out this impact of discounts calculator to understand how much extra sales will be needed (in dollars and percentage) in order for your business to make the same amount of money...

Do It Right: How Your Back Office Can Help You Increase Your Profits

Enlisting seasoned professionals to handle your bookkeeping and accounting functions through outsourcing can enhance profit margins and optimize your business's overall performance.

An efficiently managed back office offers valuable financial insights. These insights not only aid in pinpointing and capitalizing on profit-generating factors but also result in cost savings by refining operational efficiency, refining business strategies, and enhancing financial foresight. A resilient back office can fortify your company, ensuring its resilience during challenging economic periods, and equip it to exploit emerging opportunities.

How Discounting Can Destroy Your Business Profits (11)

How Discounting Can Destroy Your Business Profits (2024)

FAQs

How Discounting Can Destroy Your Business Profits? ›

The profit margin you lose through discounting will still have to be made up with future opportunities, so you'll have to sell more to get back the revenue lost. For example, if you have a 30% margin, and you give a 10% discount, you have to sell 50% more business to make the same profits.

How does discounting affect profitability? ›

On one hand, discounts can attract customers and increase sales volume, leading to higher revenue. On the other hand, discounts can also reduce profit margins, as the discounted price reduces the overall revenue per sale.

How do discounts affect net profit? ›

For most brands, a 10% discount can lower profits by 33% to 70%. Keeping everything the same, the net profit comes down to $10. To generate profits of $10,000, we need to sell 1,000 units compared to 500 units. As discounting directly eats up the revenue, keeping all the costs the same, it can seriously impact profits.

Do discounts increase profits? ›

While discounting your product can increase your customer base and generate additional income, it can sometimes prove counterproductive. Although reduced pricing can attract more customers, this strategy can also reduce your profit margins or attract negative personas when it isn't planned and executed properly.

What is a key reason for a decrease in business profits? ›

If your business struggles with low profitability and margins, it could be due to too many overhead costs. Overhead costs are all the expenses associated with running your business, such as rent, utilities, insurance, and employee salaries.

What are the negative effects of discounting? ›

One of the main negatives of offering discounts is that it decreases the value of the brand and product or service overall. Not only does your customer view your product as lower quality, but it also trains them to only buy when there is a discount.

What is the problem with discounting? ›

Lowering the perceived quality of your brand

Discounting, in the form of lowered prices, can also have a negative effect on how consumers perceive your products and brand. The price-quality heuristic is one that we all know; higher prices represent higher quality.

Does discount allowed affect profit? ›

Discount Allowed decreases the revenue generated by sales, while Discount Received can improve the profitability of purchases. Consequently, both terms need to be carefully tracked and recorded in financial statements.

Is discount a profit or loss? ›

Profit or loss percentage is always calculated on the cost price. The price printed on an article or written on a slip attached to it is called its marked price (M.P.). It is also called listed (printed, catalogued or advertised) price. The amount deducted from the marked price of an article is called a discount.

How does discount rate affect revenue? ›

The discount rate reduces future cash flows, so the higher the discount rate, the lower the present value of the future cash flows. A lower discount rate leads to a higher present value.

Are discounts good for business? ›

Setting discounts on your pricing is a proven tactic that can potentially drive more sales volume to your business, attract new clients, and enjoy increased profits. Discounts make you feel appreciated and this, in turn, makes them feel good.

Is discount a good strategy? ›

Discounts can be an effective tool for attracting more customers, increasing sales volume, clearing excess inventory, and fostering customer loyalty. However, over-reliance on discounts can devalue your brand and erode profit margins if not implemented strategically.

What percentage discount is most effective? ›

Our initial research identified three price discount "sweet spots": 50%, 20%, and 33%, which work well with messages regarding the fleeting nature of the discount — such as “This sale won't last, so get this product while you can at this price!” These discount percentages resulted in higher numbers of orders than ...

How to tell if a business is losing money? ›

Warning signs your business is in financial trouble
  1. Reduced cash flow and profitability.
  2. Changes in customer behaviour.
  3. You're not able to pay debts and bills.
  4. Losing your staff.

What is the most common reason for a small business to fail? ›

A primary reason why small businesses fail is a lack of funding or working capital.

What decreases profitability? ›

Four ways to increase business profitability

These are reducing costs, increasing turnover, increasing productivity, and increasing efficiency.

What is the relationship between discount and profit? ›

Profit or loss percentage is always calculated on the cost price. The price printed on an article or written on a slip attached to it is called its marked price (M.P.). It is also called listed (printed, catalogued or advertised) price. The amount deducted from the marked price of an article is called a discount.

How does cost reduction affect profitability? ›

Impact of Reducing Costs

Reducing costs increases profitability, but only if sales prices and number of sales remain constant. If cost reductions result in a lowering of the quality of the company's products, then the company may be forced to reduce prices to maintain the same level of sales.

What is discounted profitability? ›

DPI is a profitability index, which is a useful indicator for evaluating the cost versus the benefit of a project. It is the profit over the investment, calculated as the NPV of the cash flow divided by the NPV of the initial capital investment.

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