How do I close an M1 account?  | M1 Help Center (2024)

Before you request to close any M1 Individual Account, Joint Brokerage Account, IRA, or Crypto Account, you will either need to liquidate the account to your connected bank or transfer your holdings to another brokerage.

If you have an open M1-High Yield Cash Account, you must keep an M1 Individual or Joint account open. If you request to close your M1 Individual Account or Joint Account with an open Cash Account, your account closure request may not be completed.

Once an account’s value is $0, please login and click "Help" in the lower left corner on Web or tap "Client Support" in your Mobile account settings. Start a new conversation, select “Update account info” and then “Close account” before answering the prompts.

Steps to liquidate and Investment Account

You can liquidate an account by initiating an outgoing withdrawal for an amount slightly higher than the current value of your M1 Investment Account to prevent funds remaining due to market fluctuations.

A liquidation confirmation and acknowledgment screen will appear. Once you accept the confirmation your positions will be liquidated during the next available trade window.

During account liquidation, scheduled and one-time transfers will be disabled. After selling and settling your positions, the funds will be sent to your linked bank account, typically within 3-5 business days.

Investment Account Transfer

To transfer an M1 Invest Account out of M1, please contact the receiving broker (the institution where the account is going) and ask them to initiate the transfer.

There is a $100 outgoing ACAT fee for all account types and an additional $100 closing fee for retirement accounts. See M1 Fees..

Check out our article on how to transfer accounts out of M1 for more information.

Once the transfer is complete, your transferred account will automatically be closed and ineligible to be reopened.

You will need to pay down any outstanding Margin Loan balance before your account can be closed. To pay the balance, please navigate to the Borrow tab and select "Pay Back".

Before you can request to close an M1 High-Yield Savings Account, you will need to withdraw any remaining funds.

Once an account’s value is $0, please login and click "Help" in the lower left corner on Web or tap "Client Support" in your Mobile account settings. Start a new conversation, select “Update account info” and then “Close account” before answering the prompts.

To close your Owner’s Rewards Card by M1 account, please reach out to the Owner's Rewards Card by M1 team, at (833) 978-3351. They are available Monday-Friday between 8 am-8 pm CT and Saturday between 9 am-2 pm CT.

We’re sad to see you go! We believe in continuous improvement and greatly value your feedback.

M1 does not provide investment advice, and this is not an offer or solicitation of an offer, or advice to buy or sell any security, and you are encouraged to consult your personal investment, legal, and tax advisors. Past performance does not guarantee future performance.


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How do I close an M1 account?  | M1 Help Center (2024)

FAQs

How do I close an M1 account?  | M1 Help Center? ›

Before you can request to close an M1 High-Yield Savings Account, you will need to withdraw any remaining funds. Once your High-Yield Savings Account's value is $0, you can request to have it closed. If you're chatting while logged in, simply type "close account" in our Messenger and answer the prompts that follow.

How to terminate M1 account? ›

Unless you are bound by a contractual minimum term in the Agreement, you may terminate the Services by calling our Customer Service Hotline 1627 or 1622 (for corporate customers), or such other numbers as we may notify, by faxing or writing to us and giving us one (1) day's prior notice.

How do I delete an individual account on M1 Finance? ›

You can liquidate an account by initiating an outgoing withdrawal for an amount slightly higher than the current value of your M1 Investment Account to prevent funds remaining due to market fluctuations. A liquidation confirmation and acknowledgment screen will appear.

How do I cancel my M1 Plus membership? ›

All M1 Plus memberships are automatically set to auto-renewal at the Renewal Date. You must click “Turn off auto-renewal” inside the M1 platform's Billing section to cancel the automatic renewal of Your M1 Plus membership.

How much does it cost to terminate a M1 contract? ›

Early termination charge equivalent to 1 month's subscription is applicable for termination during the commitment period.

How do I contact M1? ›

How do I close my one finance bank account? ›

How do I close my account? Please call or chat with One Customer Service for help canceling your One account. Chat is available 24/7 from your Profile page in the One app, or we can be reached at +1 (855) 830-6200 from 9 a.m. to 9 p.m. ET, 7 days a week.

How do I delete an unwanted account? ›

The easiest might be to Google the name of the service, followed by "delete account". Countless how-tos will pop up that you can follow. Sites like JustDelete.me contain a cache of deletion instructions for various accounts, and contacting customer support – via chat or even phone – is always an option.

How much does it cost to transfer out of M1? ›

How does M1 Finance compare?
FeatureM1 Finance
Account minimum$100 ($500 for retirement accounts)
Accounts offeredSelf-directed brokerage, retirement, crypto
Account & trading feesNo trading fees; $100 outgoing transfer fee; $100 retirement account termination fee; $50 per month if the balance falls below $50
1 more row
May 27, 2024

What are the cons of M1 Finance? ›

For certain investors, these M1 disadvantages could rule out the platform. M1 has limited investment options. The platform lacks individual bonds, mutual funds, and options trading. There are 8,000 stocks on the NYSE and over 3,000 ETFs and M1 offers access to 6,000 stocks and ETFs.

How do I disconnect my bank from M1? ›

Where to manage bank connection
  1. Navigate to the Invest tab and select the M1 investment account you're changing the bank connection for.
  2. Select the “Bank Connection” tab.
  3. Select “Change” and confirm.
Jun 7, 2024

Is M1 bank legitimate? ›

Yes. M1 Finance is a member firm broker with the Financial Industry Regulatory Authority (FINRA), and investments on the platform are covered through SIPC for up to $500,000 in cash and securities, including up to $250,000 in cash. M1 Finance has a Better Business Bureau rating of C+ as of Jan.

How do I stop recurring payments on M1 Finance? ›

Edit, pause, or cancel a recurring transfer
  1. To edit a recurring transfer, select “Edit” and input your new amount and schedule.
  2. To pause a recurring transfer, toggle the “Enable schedule” off if on Web or “Pause Schedule” if on Mobile.
  3. To cancel a recurring transfer, select “Edit” and select “Delete”

What are the hidden fees for M1? ›

With M1, there are no annual fees or partial transfer fees. However, there is a $100 fee per outgoing transfer and a $100 individual retirement account termination fee.

What effect does withdrawal have on M1? ›

The end result is that aggregate transaction deposits are restored to their prior level. Other things equal, M1 increases due to withdrawal of currency from banks when the Fed acts to maintain control of the short-term interest rate, its normal monetary policy response.

How do I cancel my M1 credit card? ›

Closing an Owner's Rewards Card by M1

To close your Owner's Rewards Card by M1 account, please reach out to the Owner's Rewards Card by M1 team, at (833) 978-3351. They are available Monday-Friday between 8 am-8 pm CT and Saturday between 9 am-2 pm CT. We're sad to see you go!

How to terminate M1 maxx plan? ›

4.2 M1 reserves the right at its sole and absolute discretion to decline any order for Services. 4.4 For M1 Maxx, you may terminate our service(s) by (a) calling our Customer Service Hotline 1693 (Daily 9am-9pm). No refund will be given.

How do I stop transfers to M1? ›

Edit, pause, or cancel a recurring transfer
  1. To edit a recurring transfer, select “Edit” and input your new amount and schedule.
  2. To pause a recurring transfer, toggle the “Enable schedule” off if on Web or “Pause Schedule” if on Mobile.
  3. To cancel a recurring transfer, select “Edit” and select “Delete”

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