How do I enable cookies in my browser? | Integrated Tools (2024)

External tools integrated into Canvas require third-party cookies to be enabled in your web browser. If cookies are not enabled, you may encounter errors when trying to access content or complete activities in tools such as the following:

Media Gallery and My Media
Online Meetings (Zoom)
Gradescope
UVA Bookstore Inclusive Access

Follow the steps below to enable third-party cookies in your web browser:

Chrome for Mac
Chrome for Windows
Edge
Safari for MacOS
Safari for iOS

Enable cookies in Google Chrome.

The steps to enable cookies in Google Chrome vary slightly based on your operating system. See the steps for Mac below, or skip to the steps for Chrome in Windows.

To enable cookies in Chrome for Mac, access the Preferences option.

Select Preferences from the Chrome menu at the top of your screen, or press Command + , on your keyboard.

Open the advanced settings and select Privacy and security.

Select Advanced.
Select Privacy and security.

Select Site Settings.

Select Cookies and site data.

Select the Allow all cookies option.

Under General settings, select Allow all cookies. Alternatively, select Block third-party cookies in Incognito and be sure to always load Canvas in a regular browser window (not Incognito).

Or, allow cookies from only UVA ITS sites.

If you would prefer to continue blocking cookies from other sites, you can allow cookies from UVA Information Technology Services (ITS) sites, including Canvas.

Next to Sites that can always use cookies, select Allow.

Select the Allow button the the right of Sites that can always use cookies.

Enter an allowed URL.

In the Site field, enter [*.]its.virginia.edu to allow cookies from all UVA ITS websites, including Canvas.
Select the Including third-party cookies on this site checkbox. This will allow cookies from the external tools in Canvas, such as Media Gallery and Online Meetings. These tools may not work without this option enabled.
Select Add.

View the allowed site.

Confirm that [*.]its.virginia.edu is listed under Sites that can always use cookies. There should be a note that says, Including third-party cookies on this site, underneath the URL.

To enable cookies in Chrome for Windows, access the Settings option.

Select the Customize and control Google Chrome (three dots) menu, or press Alt + F on your keyboard.
Select Settings.

Select Privacy and security.