How do I manage users on my Business account? (2024)

You can use your Primary PayPal Business account credentials to add users to your account, create multiple logins and access levels, and assign specific privileges so your employees can complete tasks for you. This feature lets you give PayPal account access to up to 200 employees, each with a unique login ID and level of authority.

Multiple secondary users may access your PayPal account at the same time as you. Account privileges created by the Primary Account Owner for secondary users include options to allow them to edit your profile, view your account balance, and contact Customer Service (a maximum of 8 users can discuss the account with Customer Service).Secondary users cannot create or manage secondary user profiles for themselves or others.

Here's how to add a user to your PayPal account:

1. Hover over yourname (top right) and click Account Settings.
2. Click Updatenext to "Manage users."
3. Click Add user.
4. Enter the required information of the user you're adding, andclick Next.
5. Select whichaccount privileges you want the user to have (such as permission to speak toCustomer Service regarding account details), then click Continue.
6. Click Done.The user will receive an email from PayPal to activate their account and create a password.

Here’s how to edit users or user privileges on your PayPalaccount:

1. Hover over yourname (top right) and click Account Settings.
2. Click Updatenext to "Manage users."
3. Click Viewprofile under the "Action" column for the user you would like toedit.
4. ClickPermissions on the left.
5. Click AddPermissions.
6. Make yourchanges then click Continue.

Here’s how to remove a secondary user from your PayPalaccount:

1. Hover over yourname (top right) and click Account Settings.
2. Click Updatenext to "Manage users."
3. Click thecheckbox for the user you'd like to delete, and click DeleteUsers.

Tips:

• When users log into the app, they'll put their username where it says "Email."
• If you give your user permissions related to money movement, this user will need to complete verification.

1. Click Update next to "Manage Users."
2. Click on the User ID.
3. Click Change next to Password.
4. Enter a new password and confirm it.
5. Click Done.

1. Click the Settings icon next to "Log out".
2. Select 'Manage Users' or 'My settings' and click Update next to 'Manage Users.'
3. Click Add User.
4. Enter the user’s information.
5. Select the option for 'Schedule and download Transaction History and run Settlement Report.'
6. Click Save.