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Support Topics
- Servicing and repairs
- Device
- Warranty, maintenance and service contracts
- Shopping online
Cleaning your mobile phone
- How can I safely clean and disinfect my Nokia or HMD phone?
Apps and app settings
- How can I close an app that has stopped working?
- How can I close an app?
- How can I clear the cache of an installed app?
- How can I remove an app from my phone?
- How do I move apps to an SD card?
Battery and charging
- How can I turn on the battery percentage view in task bar?
- Are there any tips to prolonging my phone's battery life?
- How can I access advanced battery information and settings?
- Tips for better battery life
- My phone won’t charge. What should I do?
- Why does my phone occasionally stop charging before it reaches 100%?
- I want to conserve battery life. How can I activate the Power Saver mode?
- Charge faster with Quick Charge
- Why does my phone feel warm when it's charging or when I'm using it?
- My charging cable doesn’t match my Nokia 6.1 Plus. What should I do?
- Why is my phone feeling warm, closing apps or occasionally slowing down?
Camera and photos
- Use Google Lens to interact with your photos
- What is Google Lens?
- What is live Bokeh mode?
- How can I crop and make other photo edits in the Camera app?
- Why can’t I turn off the camera shutter sound?
- Get to know all the features of Google Photos
- How do I use Google Photos?
- Can I crop and make other photo edits in Google Photos?
- Where is the Gallery app on my phone?
Files and storage
- How can I erase the SD card in my Nokia 8110?
- How can I check the storage information on my Nokia 8110?
- How can I install and use a micro SD card on my Nokia or HMD device?
- How do I move files between the phone's storage and a memory card?
- How do I remove an SD card from my phone?
- How do I move apps to an SD card?
- How do I erase the data from an SD card?
- How do I install a MicroSD card?
- Why is the available storage space less than the amount stated in phone specs?
- Where is file manager on my Nokia or HMD smartphone?
- How can I back up my files?
- How do I transfer files between my PC and phone?
GPS, Bluetooth, and other connections
- How can I enable GPS location on my Nokia 8110?
- How do I use the NFC feature?
- How do I connect to Bluetooth devices on my Nokia 8110? How does file sharing work with Bluetooth?
- How can I cast my phone's display to another screen?
- How do I connect my phone to a PC?
Issues, support and device information
- How can I restart the phone?
- How do I reboot my smartphone when it’s not responding?
- Why does my phone feel warm when it's charging or when I'm using it?
- How do I hard reset my smartphone and completely restore it to the original factory settings?
- How can I perform a factory reset and wipe my phone's data?
- Where can I get support for my Lumia smartphone?
- Where can I find the IMEI number for my phone?
- Where can I find the PSN number on my Nokia or HMD tablet?
- Why is my phone feeling warm, closing apps or occasionally slowing down?
Language and input settings
- How can I enable predictive text on my Nokia 8110?
- How to change language on my Nokia 8110?
- How can I enable or disable autocorrect?
- How can I set input methods on my Nokia 8110?
- How do I turn off the vibration for hard-key touches?
Networks, Wifi and mobile data
- How can I connect my Nokia 8110 to a Wifi network?
- How can I use my Nokia or HMD device as a WiFi hotspot?
- How can I reset my smartphone's network settings?
Security and privacy
- How can I add and delete fingerprints stored on my phone?
- How to use the “Find my phone” feature?
- Screen pinning: let others look at your phone securely
- What should I do if I've forgotten my phone's lock code?
- How can I change the screen lock on my Nokia 8110?
- Smart lock: Keep your phone unlocked in safe places
- How do I manage app recommendations?
Software and updates
- Why has the function of my power button changed?
- How do I update the software over-the-air on my Nokia 8110?
- How can I check the operating system and software version on my Nokia 8110?
- How are software updates delivered to my Nokia smartphone?
- Updating the system through OTA seems to fail. What should I do?
- What is FOTA?
- When will my phone get the latest security patch update?
- How are software updates delivered to Nokia and HMD smartphones?
- There isn’t enough free space to install an update. What can I do?
- How can I install available updates?
Ringtones and personalization settings
- How can I set a personalized ringtone on my Nokia 8110?
- How can I set the ringtone on my Nokia 8110?
- How can I set a ringtone specific to a contact?
- How can I set different ringtones for SIM1 and SIM2?
- How can I add or remove widgets on my smartphone's home screen?
- How can I adjust the font size of text displayed on my phone?
- Customize the task bar
SIM cards, contacts and calling
- How can I import contacts from mail or a SIM to the device?
- How do I save new contacts to a SIM, phone or Google account?
- How can I set the default SIM card?
- How can I make and receive calls on Nokia and HMD phones?
- How can I set call forwarding on Nokia and HMD feature phones?
Media and other features
- How do I take a screenshot on Nokia and HMD smartphones?
- How do I take a screenshot on my Nokia smartphone?
- Use split-screen: take multitasking to next level
- How do I change the volume for ringtones, media and alarms?
Nokia 3.1 Plus update error
- What is the error and how did it occur?
- Why was a faulty Android update rolled out to my phone?
- How do I know if my phone was affected?
- Why did my phone restart itself?
- My software version number suggests that my phone has been affected, but I don’t know if I received the over-the-air update. How do I know if my phone has been fixed?
- My phone has restarted itself, but I keep receiving a notification that a recent software update has failed. What should I do?
- I have received the OTA update, but I still get an error message every week. When will the error messages stop?
- My phone has not received an update that fixes the issue. What should I do?
- I'm updating my phone using the manual updater app. Where can I find the instructions?
Nokia G60 proximity sensor not working
- Why is the proximity sensor on my Nokia G60 not working?
How do I move files between the phone's storage and a memory card?
Please, make sure the SD card is formatted as portable memory.Then go to
