How do I reactivate my inactive PhonePe Wallet?
If your PhonePe Wallet is deactivated, it can either be:
Closed Wallet: Your PhonePe Wallet will be in a closed state if you have requested for wallet closure. Once closed, you will not be able to re-activate your wallet.
Inactive Wallet: As per RBI regulations, your PhonePe Wallet will be made inactive if you’ve not used it within the last 12 months for any of the following:
- Adding money (top-up) to your wallet
- Paying for merchant transactions using the withdrawable wallet balance
- Withdrawing the withdrawable wallet balance
- Completing min-KYC
You can reactivate an inactive PhonePe Wallet by completing an OTP verification on the Topup Wallet screen.
To reactivate your inactive wallet,
- Tap your profile picture on the PhonePe app home screen.
- Tap PhonePe Walletunder the Payment Methods section.
- Tap Activate Wallet.
- Enter the OTP that is sent to the mobile number registered on PhonePe.
- Tap OK to complete verification and reactivate your PhonePe Wallet.
FAQs
To reactivate your inactive wallet,
- Tap your profile picture on the PhonePe app home screen.
- Tap PhonePe Wallet under the Payment Methods section.
- Tap Activate Wallet.
- Enter the OTP that is sent to the mobile number registered on PhonePe.
- Tap OK to complete verification and reactivate your PhonePe Wallet.
When you close your PhonePe Wallet, any wallet balance will be transferred back to the original source of top-up.
How to unblock PhonePe wallet? ›
How do I unblock my PhonePe account?
- Tap here.
- Enter your PhonePe registered mobile number, and tap Next.
- Enter the OTP sent to your mobile number.
- Tap Unable to use PhonePe.
- Tap Account is blocked.
- Enter the details of the issue you're facing, and tap Send.
As per RBI regulations, your PhonePe Wallet will be made inactive if you've not used your wallet within the last 12 months for any of the following: Adding money (top-up) to your wallet. Paying for merchant transactions using the withdrawable wallet balance. Withdrawing the withdrawable wallet balance.
How do I reactivate my pay account? ›
Reactivating Your myPay Account
- Go to https://mypay.dfas.mil in your web browser on a computer or connected device.
- Click on the “Forgot or Need a Password?” ...
- Enter two of the following: your Login ID, Social Security Number and/or registered email address (previously registered in myPay).
Enabling your iPhone/iPad Wallet
- Step 1 of 4. Open settings. Tap the Settings icon on your device. ...
- Step 2 of 4. Wallet & Apple Pay. Tap Wallet & Apple Pay.
- Step 3 of 4. Activating Wallet on lock screen. Tap the 'Double-Click Home Button' under allow access when locked.
- Step 4 of 4. Done.
To withdraw your money from your PhonePe Wallet:
- Tap your profile picture on the PhonePe app home screen.
- Tap Top-up under the Payment Methods section.
- Tap the Withdrawal tab at the top of the screen.
- Drag the wallet icon down and drop it on your bank icon.
Tap on 'I Want To Delete My PhonePe Account'. Click on the highlighted link to raise a deactivation request. Select a reason to delete your PhonePe account from the list. Click on the 'Contact Support' button.
How to enable PhonePe wallet as payment mode? ›
Payments using PhonePe Wallet. You can use your PhonePe Wallet to make instant bill payments, recharges, and other merchant payments on PhonePe. All you need to do is add money into PhonePe Wallet using UPI, or your debit or credit card. Important: You will need to do a one-time KYC set-up to use your PhonePe Wallet.
Why did my PhonePe get blocked? ›
To ensure your account security, we may sometimes need to temporarily block your account if we notice any unusual payment or activity. However, all you need to do to have your account unblocked is to raise a complaint and share a few documents so that we may verify your account.
If you wish to discontinue using PhonePe for some time, you can log out from your app. You can use your wallet balance, PhonePe gift card, and gold balance, if you have any, before logging out of your account.
How do I remove a block in PhonePe? ›
To unblock a contact on PhonePe,
- Tap your profile picture on your PhonePe app home screen.
- Scroll to the bottom of the screen and tap Blocked Contacts under the Security section.
- Tap Unblock next to the contact name. .
Once a wallet is closed, all the funds in the wallet will be refunded to the user's linked bank account or credit/debit card, and the wallet account will be permanently closed. If you wish to use PhonePe again, you will have to create a new account with a new phone number and bank account or credit/debit card.
What happens after deactivating PhonePe account? ›
Permanently deactivating my PhonePe account
If you wish to change your registered phone number on PhonePe, you will need to delete your existing PhonePe account and create a new one. You can delete your account by raising a deactivation request with us. Note: Unused rewards will expire when you deactivate your account.
What are the disadvantages of PhonePe wallet? ›
Disadvantages of PhonePe:
- Because when you tap on the PhonePe app on your mobile, the dashboard opens without any authentication. ...
- When you pay with the app, it will appear that processing is still in progress. ...
- It also happens when you pay to a merchant, the message is displayed, payment successful.
To reactivate a UPI account after blocking, users need to contact their bank's customer service. They will guide you through the reactivation process, which involves identity verification and possibly resetting the UPI PIN. Follow their instructions to regain access.
How can I reactivate my Paytm wallet online? ›
How can I delete my Paytm account from mobile? Visit the 24X7 Support section in the Paytm app. Under Profile Settings, click on 'I need to close/delete my account'. Raise a request; they will verify and delete your account.
How do I activate my phone pay? ›
How do I activate One-Click Payment?
- Tap your profile picture on the PhonePe app home screen.
- Tap Debit & Credit Cards under the Payment Methods section and select the debit or credit card.
- Tap Activate under your saved card. ...
- Enter the CVV of your card that you're activating the feature for.
