How do I upgrade my Crypto.com Visa Card? (APAC) | Crypto.com Help Center (2024)

FAQs

How do I upgrade my Crypto.com Visa Card? (APAC) | Crypto.com Help Center? ›

You may do so via the Crypto.com app. When you request a card upgrade on an existing Ruby Steel Physical Card, you will be issued with a new Jade Green Virtual Card which you can use instantly for online transactions.

You may do so via the Crypto.com app. When you request a card upgrade on an existing Ruby Steel Physical Card, you will be issued with a new Jade Green Virtual Card which you can use instantly for online transactions.

For any issues with the crypto.com visa card, you may email us at: contact@crypto.com or contact us at 65-6264-0211. The Crypto.com Visa Cards are issued by Digital Commerce Bank and offered by Foris, Inc.

If you are facing a crypto card decline try to double check your card information by removing any blanks or incorrect information. You can also call the customer care number if you are using any prepaid card.

Where can I withdraw cash with my Crypto.com Visa Card? You can withdraw cash from almost any ATM worldwide that bears the VISA or VISA Plus logo.

Call your card issuer

The best way to make your request is by speaking to a representative from your credit card company. Use the number on the back of your card to call the issuer and ask about your upgrade options and the details of the upgrade process.

We provide 24/7 live customer support.

You should keep track of the amount of USD Funds available in your Fiat Wallet. You may obtain information about your USD Funds and the 24-month transaction record of your Account by calling the customer service number at 1-888-824-8817 or checking on your Crypto.com App.

Crypto.com Headquarters and Office Locations

Crypto.com is headquartered in Singapore, 1 Raffles Quay, 09 06, Singapore, and has 4 office locations.

Why is my crypto card declining? ›

One of the most common reasons for this error to pop up can be a temporary server overload. Another prominent reason why you might be getting declined by issuer error can be due to insufficient funds in your account.

Crypto.com's decision to remove its institutional trading platform in the U.S. follows last year's collapse of the cryptocurrency market that included the bankruptcy of FTX, which formally held naming rights to the Miami Heat's arena, sponsored MLB umpire uniforms and was backed by star athletes such as Tom Brady, ...

Can I have more than one Crypto.com Visa Card? No, we will only be able to issue one card per person.

The BitPay crypto card lets you use crypto like cash. This means you can put a down payment on a car, make monthly payments, and even pay for your car insurance with crypto.

Overall, it's a good crypto card for those willing to invest in the CRO token, but you need to stake a sizable amount to unlock the best features. Since this card is so different from most other options, make sure to compare it to the best credit cards before you make your pick.

You can sign up to Crypto.com from every U.S. state except New York.

On Crypto.com App's Menu > Settings page, there is a “Refund Currency” setting for you to select your preferred cryptocurrency to receive. When a refund is issued on a payment paid using Crypto.com App, the funds will be credited automatically to the selected cryptocurrency's balance in the App account.