How do I withdraw funds from my crypto account? | Public FAQ (2024)

In order to withdraw funds from your cryptocurrency investments in your Bakkt Crypto account, you would first need to sell the crypto holdings in your Bakkt Crypto account.

When you sell crypto from your Bakkt Crypto account, the resulting cash proceeds will then be deposited into your Public Investing brokerage account, after which you can withdraw that cash.

Typically, funds from any crypto sales are available to be withdrawn from your Public Investing brokerage account 2 full business days after the trade was placed.

If you ever have questions, Member Support is always here for you, so feel free to give us a shout on the app’s Chat or via email at support@public.com.

To trade cryptocurrency via the Public mobile app or website, you must first open an account with Bakkt Crypto. All cryptocurrency account, trading, and custody services are provided to you by Bakkt Crypto.

Cryptocurrency services on Public are provided by Bakkt Crypto Solutions, LLC (“Bakkt Crypto”). Your cryptocurrency assets are held in your Bakkt Crypto account, and Bakkt Crypto handles your cryptocurrency orders. Bakkt Crypto is a licensed virtual currency business by the New York State Department of Financial Services and a licensed money transmitter. Bakkt Crypto is not a registered broker-dealer or a FINRA member. Your Bakkt Crypto account is separate from your brokerage account with Open to the Public Investing (“Public Investing”), which holds US-listed stocks and ETFs. Public Investing is a registered broker-dealer and FINRA member, and is not affiliated with Bakkt Crypto.