How do pending transactions work? - NerdWallet Australia (2024)

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  • What does ‘pending transaction’ mean?
  • How pending pre-authorised transactions work
  • How long does a pending transaction take to clear?
  • How to cancel a pending transaction

Pending transactions can confuse consumers because of the lag between the charge and when it’s processed.

What does ‘pending transaction’ mean?

A pending transaction is a credit card transaction that is authorised but not yet processed. Your bank has approved the charge, but the transaction still needs to be processed by the merchant.

When a transaction is pending, the amount charged gets deducted from available funds until up to five days after it takes place. That amount remains in your account balance until the payment is fully processed.

» MORE: What is credit card processing, and how does it work?

How pending pre-authorised transactions work

When you pay with a credit or debit card, your bank authorises the transaction, and the amount charged is taken out of available funds. It stays as a ‘pending’ transaction in your list of charges until processed by the merchant. Once this happens, the transaction is no longer pending, and your account balance is updated.

For example, say you have a $2,000 credit card balance and use it to pay for a $500 hotel stay. Your available funds will be $1,500, but your account balance will remain $2,000 until processed.

Pending charges are a normal part of using a credit card. Plan for pending transactions no matter who you bank with.

To avoid overspending, refer to available funds or wait for transactions to appear on your statement. Debit card transactions (when you select savings or cheque) are deducted from the total balance immediately, making it another alternative.

» MORE: Pros and cons of using a credit card

How long does a pending transaction take to clear?

Pending charges are often confusing to consumers because of the processing delays. Some pending transactions take up to 10 days to approve, but most pending charges are processed within five day. It depends on the merchant and credit card companies involved.

Processing times for the Big Four banks:

  • ANZ: 3-5 days
  • CommBank: 3-5 business days, but can be up to 10
  • NAB: 3-5 business days
  • Westpac: Up to 5 days.

If you use your card for pre-authorised payments, such as a hotel or car hire security deposit, expect it to take longer for the money to be credited back onto the card. This is considered a hold, not a pending transaction, as it’s not technically a charge.

How to cancel a pending transaction

You can’t cancel a pending transaction. You must wait until the charge is processed to launch a fraud investigation or request a chargeback.

If you don’t recognise the charge, take a moment to reflect. For example, if you have a joint credit card account, recurring subscription or have travelled recently, you might not even remember the charges. If you aren’t sure where the charge came from, contact your bank immediately.

🤓 Nerdy Tip

Lock your credit card if you’re unsure about a transaction. This won’t stop pending transactions but prevents future charges. Check your online banking daily and set up text notifications for unfamiliar transactions.

Frequently asked questions about pending transactions

Do pending credit card transactions accrue interest?

Pending charges don’t accrue interest. Transactions aren’t included in your credit card account balance until they’re fully processed. So, if a transaction takes five days to process, the day it is processed is the day it will start to accrue interest, not the day you made the purchase.

» MORE: How to calculate credit card interest

Does ‘pending’ mean the money has already been taken from your account?

A pending transaction means it’s authorised and being processed. While the amount charged is taken from your available funds, it won’t be reflected in your account balance until processed. Check your available funds to see your current balance in real time.

Does a ‘pending payment’ mean it’s paid?

When a payment is pending, it means the merchant received the payment but the charge is still being processed. It usually takes three to five days to process a transaction on a credit card. When a transaction is authorised, it confirms to the merchant that a card is valid and there are available funds.

What types of transactions require pre-authorisation?

Every time you make a purchase with a credit card (or select ‘credit’ with a debit card), the transaction will be pending until the merchant processes it. This isn’t specific to certain transactions or purchase amounts.

About the Author

Amanda Smith

Amanda Smith is a freelance journalist and writer. She reports on personal finance, technology, culture, and human interest. Amanda has written stories about retirement planning for Business Insider, the connection…

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How do pending transactions work? - NerdWallet Australia (2024)

FAQs

How do pending transactions work? - NerdWallet Australia? ›

When a payment is pending, it means the merchant received the payment but the charge is still being processed. It usually takes three to five days to process a transaction on a credit card. When a transaction is authorised, it confirms to the merchant that a card is valid and there are available funds.

Are pending transactions already deducted from an account? ›

Pending transactions are transactions that have been initiated but are still being processed. Technically the money is moving between your bank and the vendor's bank and, as such, is removed from your immediate balance.

Is a pending transaction already paid? ›

A pending transaction is an approved debit or credit to your bank account or credit card that hasn't been processed yet. Essentially, the money is still in transition from one bank to another. Pending transactions may include: Bank account deposits made by check, cash or direct deposit.

Will a pending transaction definitely go through? ›

Pending transactions don't always affect your balance right away. Sometimes they change in amount. Sometimes they even disappear altogether. When you make a purchase, sometimes it'll show up as pending for a few minutes, hours, or even days.

How long does it take for pending transactions to go through? ›

Pending transactions generally take between one and five business days to clear. That time can vary based on the type of transaction, the payment network, and the bank or credit card issuer.

Have pending transactions already taken the money? ›

There's no need to worry. It's simply a recent payment that you've made with a debit card or a credit card. You may have bought something in a shop or online. Either way, the word 'pending' shows that the payment is still being processed by the retailer and is waiting to leave your account.

Do pending charges come out of account? ›

Pending charges immediately reduce your available balance by the amount due. For example, if you make a hotel booking with your credit card, the front desk may put a hold of $150 on your account to reflect the room rate. Although they are not charging you yet, the amount is still deducted from your available credit.

Can you use money if a transaction is pending? ›

Until it processes, a pending transaction could put a hold on an account balance or credit limit. That doesn't necessarily mean you can't use your credit card or bank account. But it can affect your available balance—or the funds you're able to access.

Why does it say "pending but they took the money"? ›

Pending transactions occur for several reasons, but ultimately, it means you've authorized a third party to remove funds from your account. Generally, pending transactions should clear in a matter of days. But in rare cases, you may see a transaction take a little longer — usually when holds are involved.

How long does money sit in pending? ›

Pending transactions are payments that would normally go into or out of your account within 7 days. When you use a debit card to pay for something, it reduces the available balance in your current account. Similarly, when you use a credit card to pay for something, it increases your available balance.

Can pending transactions be declined? ›

Yes, a pending transaction can be declined. A pending transaction is a temporary hold placed on funds in an account, typically when a card is used to make a purchase or when a check is deposited. The hold ensures that the funds are available for the merchant to process the transaction.

Why can't banks stop pending transactions? ›

Why can't a pending transaction be canceled? Because a pending transaction is temporary and can change, you are unable to alter it until it is finalized and posted to your account.

Can pending transactions be reversed? ›

Once a transaction appears as pending on your account, you're unable to stop or cancel the transaction until it's complete. The merchant then sends us their transaction file for settlement, and we send the merchant your transaction payment.

Are pending payments deducted? ›

While a transaction is pending, the amount is deducted from your available funds. The account balance is the total amount you have in your account that includes any pending transactions or other amounts yet to clear (e.g. cheques).

Are pending transactions included in total? ›

How does a Pending Transaction affect my Account balance and credit limit? Pending Transactions are deducted from your available credit immediately, but are not included in your Account balance.

Do pending transactions go on your statement? ›

Unlike your statement balance, which is fixed at the end of the billing cycle, your current balance is a real-time total of all charges, interest, credits and payments on your account. Your current balance could change each time your card is used. But pending transactions aren't included until they post.

Do pending charges show on balance? ›

Are pending transactions included in your credit card balance? You'll likely see that the amount of the pending transaction is subtracted from your available credit, but not yet added to your account balance. The exact manner in which pending charges are reflected in your balance may vary depending on your issuer.

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