Last updated on Apr 5, 2024
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Research common and relevant questions
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Use the STAR method
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Pause and clarify
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Be honest and positive
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Express your interest and enthusiasm
Be the first to add your personal experience
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Here’s what else to consider
Interviews can be nerve-wracking, especially when you face difficult or unexpected questions that challenge your skills, experience, or personality. How do you handle them without panicking or losing confidence? Here are some tips to help you prepare, respond, and impress your potential employers.
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- Joseph Githaiga Global Talent Acquisition | Technical Recruiter | Human Resource Consultant
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- Tracy Saunders CEO and Founder @ BossmakeHer | Catalyzing Powerful Moves for Women Leaders 🌟 | USA Today's Game Changer 2023 |…
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- Karen Koh HR Business Partner l Regional HR Manager | HR Specialist | Employee Relations | Employee Wellness | Employee…
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1 Research common and relevant questions
One of the best ways to avoid being caught off guard by interview questions is to do your homework. Research the company, the role, and the industry, and anticipate what kind of questions they might ask. You can also use online resources, such as Glassdoor or Indeed, to find examples of questions that other candidates have faced in similar positions. Make a list of the most common and relevant questions, and practice answering them with a friend, a mentor, or a coach. This will help you refine your communication skills, highlight your strengths, and identify any gaps or weaknesses.
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- Joseph Githaiga Global Talent Acquisition | Technical Recruiter | Human Resource Consultant
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More often than not, we will always come across unexpected questions in an interview. It is not the unexpected nature that should be our focus but how we handle ourselves during such contexts. For most people, it's sweaty palms, dry mouths, rambling, increased heartbeat, etc. If this feels familiar, here are some pointers on how to get the best of yourself in such contexts, remember the aim is to remain CALM;1. Pace your breathing - taking deep slow breaths and releasing slowly for 3-5 seconds.2. Clarify - Ask follow-up questions and more time if need be to help you unpack the ambiguity into something you can process.3. Admit - Admit when unfamiliar with the subject, and mark it as a takeaway from the session.4. Have a glass of water :)
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- Karen Koh HR Business Partner l Regional HR Manager | HR Specialist | Employee Relations | Employee Wellness | Employee Engagement Ambassador
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I recommend pausing to collect your thoughts and asking for clarification if necessary. Relating the question to relevant past experiences is crucial. It's also important to be honest about your knowledge. Additionally, consider following up with the interviewer afterward to strengthen your connection.
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When faced with difficult or unexpected interview questions, it's crucial to stay composed and focused. Take a moment to gather your thoughts before responding, and don't be afraid to ask for clarification if needed. Approach the question methodically, drawing on relevant experiences and skills to formulate your answer. If you're unsure, it's okay to admit it and offer a thoughtful response based on your best judgment. Remember to maintain a positive attitude and showcase your problem-solving abilities. By staying calm, confident, and adaptable, you can effectively handle challenging interview questions and leave a positive impression on the interviewer.
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- Simon Hampton Assoc CIPD, DipHR 🏳🌈 HR Business Partner | Mental Health First Aider
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1. Take Your Time: Gather your thoughts and consider your answer carefully.2. Answer Honestly and Confidently: Practice your responses beforehand to boost your confidence. 3. Prepare for Salary Discussions: Research industry standards and be ready to discuss your pay preferences. 4. Understand Your Strengths: Reflect on your strengths and how they align with the job requirements. 5. Turn Weaknesses into Opportunities: Avoid generic answers. Discuss areas where you've actively worked to improve. 6. Ask Tough Questions Back: Don't hesitate to ask insightful questions about the company, team, or role. 7. Follow Up Post-Interview: Send a thank-you email after the interview, reiterating your interest in the position.
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2 Use the STAR method
Sometimes, you might encounter behavioral or situational questions that ask you to describe how you handled a specific scenario or problem in the past or how you would handle it in the future. These questions are designed to assess your abilities, skills, and personality traits, such as teamwork, leadership, creativity, or problem-solving. To answer them effectively, you can use the STAR method, which stands for Situation, Task, Action, and Result. This means that you should provide a clear and concise description of the situation or task that you faced, the action that you took, and the result that you achieved or learned from. This will help you demonstrate your competence, achievements, and potential.
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You can anticipate the behavioral questions you may be asked by 1) reviewing the job description - what competencies, skills, knowledge are they asking for? 2) your knowledge of the career field - what are the important competencies, skills, and knowledge for the type of job you are interviewing for?
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- Charles W. Bowser Founder/CEO at Bowser Coaching Initiatives,LLC
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STAR is good, at Bowser Coaching Initiatives we use IRAC, Issue Rule Application Conclusions. The Rule is where we train you to pivot to your resume or cover letter.Bowser Coaching Initiatives views hiring success as a 3 legged stool: Interview Resume Cover letter. Our Coaches collaborate with you so you instinctively pivot to the right leg so you stay stable in a tough interview and achieve success. It's how we get you where you ought to be. And then we have the BCI 15 minute debrief after.Contact us now and let's begin the team up that gets you your better job!bowsercoachinginitiatives.com
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- Josh Bob
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Prepare in advance. Have a list of your 5-7 best stories, told in the STAR format (or "SPAR," with "Problem" replacing "Task"), ready to go. Practice applying them to a variety of questions (find these online) - the story remains the same, but the segue changes based on the question. Understand that your best answer often is conveyed not in what you say, but in how you say it. So write out your stories, practice them, and turn unexpected questions toward expected answers.
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3 Pause and clarify
Sometimes, you might face questions that are vague, confusing, or irrelevant to the role or the company. These questions might be intentional, to test your critical thinking, creativity, or adaptability, or unintentional, due to poor preparation or communication. In either case, you don't have to answer them immediately or blindly. Instead, you can pause and clarify the question, by asking for more information, examples, or context. This will help you buy some time, understand the purpose and expectation of the question, and formulate a relevant and coherent answer.
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- Barni at A. Streamline Your Job Hunt: I Handle Job Applications So You Can Focus on Interviews and Networking
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When confronted with vague, confusing, or irrelevant questions during an interview, it's essential to remain composed .Firstly, take a moment to clarify the question by politely asking for clarification or elaboration. This shows your willingness to engage thoughtfully and ensures you understand what is being asked. If the question seems unintentionally vague or irrelevant, you can gently steer the conversation back to more relevant topics by highlighting your relevant experiences or skills. On the other hand, if the question appears intentional, use it as an opportunity to showcase your critical thinking skills and adaptability by providing a thoughtful response that addresses the underlying principles or objectives behind the question.
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4 Be honest and positive
Sometimes, you might face questions that are tricky, sensitive, or uncomfortable, such as why you left your previous job, what are your weaknesses, or how do you deal with conflict or criticism. These questions might be aimed at uncovering any red flags, gaps, or challenges that you have faced or might face in the future. To answer them honestly and positively, you should avoid lying, exaggerating, or blaming others. Instead, you should acknowledge the truth, explain the situation or the reason, and focus on what you have learned, improved, or overcome. This will help you show your integrity, maturity, and resilience.
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- César Yataco Profesional en Recursos Humanos
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Si no sabes la respuesta a una pregunta o no tienes experiencia en el tema que se te está preguntando, sé honesto al respecto. Puedes decir algo como "Esa es una buena pregunta, y honestamente no tengo experiencia en ese área específica. Sin embargo, estoy dispuesto a aprender y adaptarme rápidamente; y luego de ello puedes intentar conectar con alguna experiencia puntual donde no conocías algo y luego de investigar pudiste solucionar la situación y obtener un resultado positivo.
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5 Express your interest and enthusiasm
Sometimes, you might face questions that are not really questions, but invitations to ask your own questions, share your feedback, or express your interest in the role or the company. These questions might be asked at the end of the interview, or throughout the conversation, to gauge your motivation, fit, and enthusiasm. To answer them effectively, you should prepare some relevant and insightful questions, such as about the company culture, the expectations, the challenges, or the opportunities. You should also provide some positive and constructive feedback, such as what you liked, what you learned, or what you are curious about. Finally, you should express your interest and enthusiasm for the role and the company, by highlighting your fit, your value, and your goals.
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6 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Tracy Saunders CEO and Founder @ BossmakeHer | Catalyzing Powerful Moves for Women Leaders 🌟 | USA Today's Game Changer 2023 | Linkedin Top Voice 2024 | Closing the Gender-Equity Gap
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Without a doubt, you'll encounter unexpected questions. You might get on with an executive who only asks the most basic, rudimentary, almost insulting questions. When I interviewed at Amazon, the interviewer tried to break me down (he told me later). It was a tactic to see how I responded in conflict/under pressure. It was one of the worst experiences of my life. The best you can do is prepare. And I don't mean in your mind. I mean, mock interviewing with a professional. Live prep helps you get comfortable with discomfort. Also, before your interview, let go of the outcome. You are already amazing, show up authentically, and practice...If you can let go of the outcome beforehand, then you can let go of anxiety and enjoy the process.
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