How does credit card travel insurance work? (2024)

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Even veteran travelers can be thrown off course by a delayed flight, lost luggage, illness or any number of other calamities.

If you didn't buy a travel insurance policy when you booked your plans, you could be out thousands of dollars in airfare, hotel reservations and more. But the best travel credit cards have built-in travel insurance that reimburses you for many unexpected expenses.

Here's what you need to know about credit card travel insurance, including how it works, what it covers and which cards are the best for travel insurance benefits.

Credit card travel insurance

  • What does credit card travel insurance cover?
  • The best credit cards for travel insurance
  • Credit card travel insurance vs. a separate policy
  • How to file a travel insurance claim with a credit card
  • Credit card travel insurance pros and cons
  • FAQs

What does credit card travel insurance cover?

If your flight is canceled, you may get a full refund from the airline. But that doesn't cover other prepaid nonrefundable costs, like hotel reservations or theater tickets. Many credit card companies reimburse for cancellations, as well as for lost luggage, for food and lodging you had to buy because of a delay, for rental car insurance and for other travel-related coverage.

You don't have to fill out an application but in almost all cases, you must have paid for your trip using the card.

In addition, most credit card travel insurance is secondary insurance: That means, for example, if your luggage is stolen, you'll have to file a claim with your homeowners insurance provider before your card company will pay out.

Trip cancellation and interruption

Trip cancellation and interruption protection help if your travels are canceled or cut short due to unforeseen circ*mstances, like a medical emergency or a death in the family. You may also be able to get reimbursed for expenses related to getting home, like a cab to the airport.

Read your card's policy to understand what is covered and how much you could be reimbursed.

Trip delay

Airlines aren't required to compensate passengers for a delayed flight — you might not even get a meal, depending on the cause. Trip delay insurance kicks in after a delay of a certain number of hours or if it necessitates an overnight stay. There's usually a per-day limit and a total maximum benefit per person.

Credit card trip delay coverage is secondary, which means if the airline gives you vouchers for food or a hotel, you can't file a claim with your card.

Delayed and lost baggage

Airlines are required to compensate passengers for lost luggage up to $3,800 per person for domestic flights and up to $1,700 for international flights.Many carriers exclude laptops, cameras and other valuables, however, and it's unlikely you'll be reimbursed the full value of your belongings.

If your bags are misplaced or misrouted by the airline, baggage delay protectioncan cover the cost of clothes, toiletries and other items you may need in the meantime. If your baggage is delayed at least six hours, for example, Chase credit cards will reimburse you for essentials for up to $100 a day for five days.

If the airline never finds your bags, lost luggage reimbursem*ntcan cover the difference between their actual cash value and what your carrier is willing to give you. It can also pay for items that are lost or stolen elsewhere on the trip.

Rental car

Mosttravel rewards cardscome with rental car insurance. Usually, it's secondary coverage, which means it won't kick in until after you file with your regular car insurance provider.

Just because your card covers damages to the vehicle, however, doesn't mean it will reimburse the cost of repairing another driver's vehicle. You might still want to consider full liability protection from the rental company or see if your own auto policy includes extended rental car coverage.

Travel medical and evacuation

U.S. health insurance usually isn't valid overseas, so medical coverage can help pay for a doctor's visit or hospital stay. If your card's travel insurance has evacuation coverage, it may include transport if a covered event disrupts your trip (like severe weather, medical emergency or civil unrest).

Travel medical care and emergency evacuation coverage are less common among travel cards.

Travel accident

It's not something anyone wants to think about, but people can be hurt badly or even killed on vacation. Travel accident insurance is a kind ofaccidental death and dismemberment policy, paying out a lump sum if you lose your sight, speech, hearing, limb or life while on a trip.

Travel accident protection is also not commonly included with credit card travel insurance but the cards we highlight here all offer it.

Best credit cards with travel insurance

The best travel credit cards offer travel insurance. For frequent travelers, this can be worth an annual fee, but choose a card that works best for you.

Chase Sapphire Reserve® Card

Chase Sapphire Reserve®

On Chase’s secure site

  • Rewards

    Earn 5X total points on flights and 10X total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3X points on other travel and dining & 1 point per $1 spent on all other purchases plus, 10X points on Lyft rides through March 2025

  • Welcome bonus

    Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

  • Annual fee

    $550

  • Intro APR

    None

  • Regular APR

    22.49% - 29.49% variable

  • Balance transfer fee

    5%, minimum $5

  • Foreign transaction fee

    None

  • Credit needed

    Excellent

  • Terms apply.

Read our Chase Sapphire Reserve® review.

The Chase Sapphire Reserve card offers some of the most generous travel protections of any credit card, including up to $10,000 per person and $20,000 per trip for trip cancellation or interruption. It also comes with coverage for trip delays and lost/delayed baggage.

The card also carries up to $75,000 in rental car insurance and, unlike most cards, its primary insurance. That means you don't have to file a claim with your car insurance company and risk raising your premiums.

Southwest Rapid Rewards® Plus Credit Card

Southwest Rapid Rewards® Plus Credit Card

On Chase's secure site

  • Rewards

    Earn 2X points on Southwest® purchases, 2X points on local transit and commuting, including rideshare; 2X points on internet, cable and phone services; select streaming. 1X points on all other purchases

  • Welcome bonus

    Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

  • Annual fee

    $69

  • Intro APR

    None

  • Regular APR

    21.49% - 28.49% variable

  • Balance transfer fee

    5%, minimum $5

  • Foreign transaction fees

    3%

  • Credit needed

    Excellent/Good

Terms apply.

The Southwest Rapid Rewards Plus Credit Card comes with trip cancellation and trip delay protection, as well as a lost luggage benefit of up to $3,000 per passenger and baggage delay insurance worth up to $100 a day for three days if your bags are delayed for more than six hours.

Its $69 annual fee is one of the lowest for travel cards that offer travel accident insurance.

Chase Ink Business Preferred® Credit Card

Ink Business Preferred® Credit Card

On Chase's secure site

  • Rewards

    Earn 3X points per $1 on the first $150,000 spent in combined purchases in select categories each account anniversary year (travel; shipping purchases; internet, cable and phone services; and advertising purchases with social media sites and search engines), 1X point per $1 on all other purchases

  • Welcome bonus

    Earn 90k bonus points after you spend $8,000 on purchases in the first 3 months from account opening. That's $900 cash back or $1,125 toward travel when redeemed through Chase Travel℠

  • Annual fee

    $95

  • Intro APR

    None

  • Regular APR

    21.24% - 26.24% variable

  • Balance transfer fee

    Either $5 or 5% of the amount of each transfer, whichever is greater

  • Foreign transaction fee

    None

  • Credit needed

    Good/Excellent

  • Terms apply.

Read our Ink Business Preferred® Credit Card review.

The Ink Business Preferred credit card comes with trip cancellation and interruption insurance for prepaid, non-refundable travel expenses. Rental car insurance with Ink Business Preferred is primary if it's for business reasons or if you're renting outside a vehicle outside of the U.S.

Platinum Card® from American Express

The Platinum Card® from American Express

On the American Express secure site

  • Rewards

    Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year, 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel, 1X points on all other eligible purchases

  • Welcome bonus

    Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.

  • Annual fee

    $695*

  • Intro APR

    None

  • Regular APR

    See Pay Over Time APR

  • Balance transfer fee

    N/A

  • Foreign transaction fee

    None

  • Credit Needed

    Excellent/Good

  • See rates and fees, terms apply.

Read our The Platinum Card® from American Express review.

The Platinum Card from American Express covers *trip cancellation and interruption, lost /delayed baggage and **rental car insurance, as well as access to AmEx's 24/7 ***Premium Global Assist hotline.

If your trip is delayed at least six hours for a covered reason, you can be reimbursed for up to $500 for food, hotels and other necessities, with a maximum of two claims per 12-month period.

Bank of America® Premium Rewards® credit card

Bank of America® Premium Rewards® credit card

  • Rewards

    Earn unlimited 2 points for every $1 spent on travel and dining purchases and unlimited 1.5 points per $1 spent on all other purchases.

  • Welcome bonus

    Receive 60,000 online bonus points — a $600 value — after you make at least $4,000 in purchases in the first 90 days of account opening.

  • Annual fee

    $95

  • Intro APR

    N/A

  • Regular APR

    21.24% - 29.24% variable APR

  • Balance transfer fee

    4% of the amount of each transaction

  • Foreign transaction fee

    None

  • Credit needed

    Excellent/Good

Terms apply.

Information about the Bank of America® Premium Rewards® credit card has been collected independently by Select and has not been reviewed or provided by the issuer of the card prior to publication.

The Bank of America Premium Rewards card provides trip cancellation and interruption insurance, as well as trip delay reimbursem*nt, lost luggage reimbursem*nt and baggage delay coverage, emergency assistance and 24/7 roadside dispatch service.

Credit card travel insurance vs. a separate policy

Many travel credit cards have built-intravel protections that can help in many situations. However, there are substantial differences from getting a standalone travel insurance policy.

Cost

Your card's annual fee pays for travel insurance benefits, so there's no additional per-trip cost. A standalone travel insurance policy, on the other hand, typically costs between 4% and 8% of a trip's total value.

Coverage limits

Credit cards usually have much lower limits than standalone policies: Chase Sapphire Reserve caps payouts for travel cancellation at $10,000 per person, for example, while Allianz Travel's OneTrip Prime policy reimburses up to $100,000 per traveler.

Features

While a travel card can cover trip cancellations, delays and interruptions, a separate policy will almost always have more benefits and options for customized limits.

Many insurers offer acancel for any reason (CFAR) add-on, for example, which lets you cancel your trip for nearly any reason — even one not otherwise covered by your policy. They may also have awaiver for pre-existing medical conditions, which credit cards lack.

Credit card travel insurance pros and cons

Pros

  • No additional per-trip cost
  • Coverage is automatic with purchase
  • Other travel benefits, like bonus points, free bag check and lounge access.

Cons

  • Trip must be booked using your credit card
  • Coverage limits are much lower than with a standalone policy
  • Rarely cover traveling companions except for immediate family members
  • Most cards do not cover medical treatment or emergency evacuation

How to file a travel insurance claim with a credit card

If you're facing a covered loss, you should be able to file a claim on your credit card website, although it will probably be processed by a third-party insurance provider, like Allianz.

You'll need to provide documentation. Depending on the claim, that could include:

  • Proof of trip delay, interruption or cancellation
  • Receipts for any expenses relating to the claim (food, cab ride, hotel stay, etc.)
  • Medical bills and hospital records
  • Police reports
  • A loss report from the airline or other transportation provider
  • A list of what was in your luggage and its value

Here's how to file a claim with several major credit card carriers.

Card company Contact File claim within
American Express 844-933-0648 or go on the Amex app60 days
Chase888-320-9961 or go to eclaimsline.com20 days
Citibank866-506-522260 days
Capital One Venture X800-825-4062 or or go to eclaimsline.com20 days

FAQs

Credit cards with travel insurance typically reimburse you for a trip delay, interruption or cancellation, as well as for baggage that's been delayed or lost.

It's rare for credit cards to cover adventure travel,medical evacuation or medical care relating to preexisting conditions. Other common limitations include cancellation because of job loss, COVID-19 or acts of war or terrorism.

Call your card servicer or visit their website for details on filing a claim. Hold onto any documentation and submit as soon as possible to avoid missing the filing deadline.

The best credit card for travel insurance depends on the coverage you need and the rewards you want. Chase Sapphire Reserve, the Southwest Rapid Rewards Plus Credit Card, the Platinum Card from American Express, the Ink Business Preferred credit card and the Bank of America Premium Rewards card all come with robust trip cancellation and trip delay coverage, as well as less common benefits.

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Is travel insurance worth it?

Information about the Bank of America® Premium Rewards® credit card has been collected independently by CNBC Select and has not been reviewed or provided by the issuer of the card prior to publication.

*Eligibility and Benefit level varies by Card. Terms, conditions and limitations apply. Visit the American Express benefits guide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

**Eligibility and Benefit level varies by Card. Terms, conditions and limitations apply. Visit the American Express benefits guide for more details. Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

*** Eligibility and Benefit level varies by Card. Terms, conditions and limitations apply. Visit the American Express benefits guide for more details. Please visit americanexpress.com/benefitsguide for more details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circ*mstance, Card Members may be responsible for the costs charged by third-party service providers.

Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.

How does credit card travel insurance work? (2024)

FAQs

How does credit card travel insurance work? ›

Typically, credit card travel insurance includes coverage for trip cancellations, trip interruptions and delays, as well as lost or delayed baggage. Some cards may also provide coverage for emergency medical expenses, evacuation and rental car insurance.

What does credit card travel insurance cover? ›

Financial protection: Comprehensive credit card travel insurance can provide full coverage should a covered event--such as severe weather, a medical emergency affecting you or a loved one, or loss of employment--occur.

How does credit card insurance work? ›

Credit card balance insurance benefits apply to the amount you owed on your card at the date of loss. This means the date of death, unemployment, total disability, or your critical illness diagnosis. Credit card balance insurance benefits won't cover purchases you make on your credit card after the date of loss.

Does travel insurance actually pay out? ›

If your trip is canceled for a covered reason, a policy will often reimburse airline tickets, hotel rooms, rental cars, tours, cruises and other prepaid, non-refundable expenses.

Do you have to activate credit card travel insurance? ›

Make sure the insurance is activated (this is not always automatic) Some credit card companies require you to 'turn on' the insurance online before you head off. Other companies don't have this requirement, but you may only be getting basic cover. If you're unsure about your level of cover, contact your provider.

How do I know if my credit card has travel insurance? ›

The most important thing to do — even before you book your trip — is to read your credit card's certificate of insurance. You'll get this certificate when you get your credit card. You can usually find a link to it on your credit card provider's website.

What does travel insurance not cover? ›

Medical Tourism, Medical Exclusions

Don't look to travel insurance for help with the hospital bills or aftercare. Medical tourism is a common exclusion. Elective procedures, mental health care, routine physicals and exams and physical exams are also usually not covered by travel medical insurance.

Does my Visa card cover travel insurance? ›

Use the Visa insurance service for safe and comfortable travels. Holders of Visa Platinum, Visa Signature, Visa Infinite, Visa Platinum Business and Visa Signature Business premium cards will be automatically insured when traveling.

Does travel insurance cover cancelled flights? ›

Cancellation cover is a common inclusion with most standard travel insurance policies, but you can take it out separately if it doesn't offer enough cover. Alternatively, if you only want cancellation cover to protect you against cancelled flights rather than baggage protection, you can get it for that.

Does credit card travel insurance cover pre-existing conditions? ›

Pre-existing conditions are typically not covered by credit card travel insurance. Even if you have a limited amount of cover for a pre-existing medical condition, you're not guaranteed to have coverage for any claims made due to your condition.

What are two disadvantages of travel insurance? ›

The more costly your trip, the more your provider will need to reimburse you for a valid claim, which increases the cost of your policy. In addition, plan costs will generally increase with age, as younger travelers may be less likely to file a claim than senior travelers based on overall health.

Do you get a full refund with travel insurance? ›

Most policies will grant a refund if you cancel within the policy review period, typically 10-15 days from purchase.

Does travel insurance cover 100%? ›

As long as the reason for cancellation is covered under your policy, you can submit a claim for reimbursem*nt up to a certain amount. Some providers offer reimbursem*nt of over 100% of your covered trip expenses, but the amount will depend on your plan choice.

What is the best travel insurance company? ›

The Best Travel Insurance of 2024
  • Travelex Insurance: Our top pick.
  • Nationwide Travel Insurance: Best for baggage coverage.
  • AIG Travel Guard: Best for families.
  • Faye: Best cancel for any reason coverage.
  • WorldTrips: Most affordable comprehensive coverage.
  • Generali Global Assistance: Best for trip interruption coverage.
Sep 12, 2024

What is the difference between travel insurance and credit card insurance? ›

Separate travel insurance policies also tend to offer more robust cancellation coverage. Credit card protections often cap reimbursem*nt at just $10,000 a trip, while travel insurance usually goes up to $100,000. Most credit cards will only cover trips purchased with the card or reward points.

Do credit cards have trip insurance? ›

Credit card travel insurance is a benefit included with certain travel credit cards. You'll often see this perk with travel rewards credit cards, such as the Chase Sapphire Preferred® Card, Chase Sapphire Reserve®, or The Platinum Card® from American Express.

What is typically covered by travel insurance? ›

Medical emergencies, stolen baggage, lost passports, cancelled flights. Every travel insurance company provides 24/7 support for all of these needs. This service is most important when you have a medical issue.

What is a covered reason for trip cancellation? ›

The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others. Not being able to travel as planned is a major concern among travelers.

Does Visa automatically provide travel insurance? ›

When you pay the full price of your tickets with your valid and active Visa card, you, your spouse and dependent children under 23 years of age are each automatically covered for prepaid travel and/or lodging expenses that are not recoverable if a covered trip is cancelled due to serious illness or injury, or due to ...

Does my credit card cover holiday cancellation? ›

So if your holiday does not go ahead for some reason of which the merchant is liable for, you should get your money back if you have paid through a credit card (depending on the reason for the cancellation). Some merchants used to charge extra for payments made through a credit card.

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