How PhonePe Earns Money? (PhonePe Business Model Revealed) (2024)

How PhonePe Earns Money? (PhonePe Business Model Revealed) (1)

PhonePe is a digital payment application that maintains and hosts your online transactions and provides other services through the Internet on its platform.

Nowadays, many other companies offer you the same features as PhonePe. National Payments Corporation of India (NPCI) has evolved its technology and provided UPI to make transactions appropriate.

In the era of digitalization, UPI companies are the leading wave. In the data-driven market, they frequently place a very high value on themselves.

UPI recorded over 117.6 billion transactions for a total of more than Rs. 182 lakh crore in Q3 2023. Monthly UPI transactions increased by more than 49% from January to December of 2023.

Therefore, in this context, we will discuss how PhonePe earns money.

About PhonePe

PhonePe is a well-established Indian digital platform which was initiated in the year 2015 by Sameer Nigam, Burzin Engineer, and Rahul Chari.

The UPI (Unified Payments Interface) transactions served as the foundation for the application. The headquarters of PhonPe is in Bangalore, India.

PhonPe is a digital application that provides 11 different Indian languages at no extra cost. It has some features such as mobile recharge, receiving and sending money, DTH, utility payments, tax savings funds, data cards, and many more.

How PhonePe Earns Money? (PhonePe Business Model Revealed) (2)

PhonePe has received a license from the Reserve Bank of India to provide money transfer services and an authorized-based payment system.

Phonepe has acquired a huge number of users over 280 million and established payment systems for more than 17 million merchandisers, in around 500 cities in India.

PhonePe Business Model

In addition to money transfers from one bank to another bank, Phonepe has turbulent features such as insurance, food, gold, loans, purchase grocery through PhonPe, and many more. It has also offered diurnal services like mobile recharge, electricity bills, and other household bill payments.

PhonePeis a kind of super app that provides all the features in one application. Those products are available in this app that provides a little discount.

PhonePe has charged the commission on the payments made by customers from any online or offline merchants.

Read: Nykaa Founder Falguni Nayar's Success Story

The UPI transactions are based on IMPS which is why it doesn't charge any extra commission from the banks.

Recently, PhonePe has introduced its own POS machine that is almost available at every store that enables PhonePe payment. The POS(Point of Sales) machine made payments more accessible and more convenient for merchants.

PhonePe POS machine is powered by Bluetooth technology and is the world's lowest-cost POS device in the world.

How PhonePe earns money?

Here are several sources of how Phonepe earns money below:

1. Mobile Recharge

We all know that PhonePe provides online mobile recharge services (Prepaid and Postpaid) to your mobile very easily.

Hence, Phonepe earns a commission from the telecom operator when recharging is done and recently, it charges platform fees in the range of ₹1 to ₹2 per transaction mobile recharge done for above ₹50.

How PhonePe Earns Money? (PhonePe Business Model Revealed) (3)

2. Bill Payment

When a bill payment is made through the PhonePe application on the mentioned company, PhonePe earns a commission from the respective company.

3. Gift Vouchers

On PhonePe, you may find several gift vouchers for many applications, like Oxigen Wallet, Airtel Money, Freecharge, and others. If you buy gift Vouchers from PhonePe, you get a commission on every sale.

4. Apps & Offers

On PhonePe, there are different types of apps like Dominos, OYO Rooms, Flipkart, Zomato, and many more. Hence, PhonePe earns a commission if you have made any payment on these mentioned apps.

5. Digital Gold

PhonePe allows users to buy digital gold. When you buy digital gold, PhonePe charges a little extra from you than the actual pricing.

6. Mutual Fund

PhonePe also included the unique feature that is a mutual fund in its app. When an investor purchases any mutual fund scheme from the PhonePe application, it charges a percentage of commission on the respective company.

7. UPI (United Payment Interface)

PhonePe usually does not make money from UPI transactions. It only analyzes your data to develop a new product.

Revenue Model of PhonePe

PhonePe does not have its ownpayments bank. When you send any money back to your account, it does not charge any fees. It even gives you different offers and cashback for the money you paid through transactions.

The major percentage of the revenue of PhonePe comes from recharges and bill payments. Also, PhonePe is promoting several brands on its application with special offers and vouchers.

Read: Reliance Retail Ventures Limited Success Story

PhonePe earns revenue from Yes Bank by providing the analytic database and targeting its products to the users. Flipkart also uses the service to track purchases to find better advertising, offers, and notifications for users via PhonePe.

By preventing the channelling of other payment apps, it collects and saves a sizable sum of money from Flipkart.

Conclusion

PhonPe is not a payment bank like Paytm and Airtel Money. It is a fintech startup with a service not based on banking services.

Now, PhonePe is enjoying a monopoly with a market share of 47% and provides safe and secure online transactions.

PhonePe facilitates services, payments, and online transactions for several products available on the PhonePe application, website, or any other third-party merchant storefronts (online or offline). PhonePe also provides wallet services just like Paytm and Amazon Pay.

Phonepe is a very widely accepted payment platform across India with superior services and great offers.

PhonePe offers the best features and offers for payment and generates revenue in a completely conventional way.

FAQs

Who is the founder and CEO of PhonePe?

Sameer Nigam is the founder and CEO of PhonePe.

How much of the valuation of PhonePe?

PhonePe company valuation stands at $5.5 Billion.

Who are the top competitors of PhonePe?

PhonePe ‘s top competitors are Paytm, G-Pay, Amazon Pay, etc.

Does PhonePe charge for money transfers?

PhonePe does not charge for money transfers.

Does Flipkart acquire PhonePe?

Yes, Flipkart acquired PhonePe in April 2016.

How PhonePe Earns Money? (PhonePe Business Model Revealed) (2024)

FAQs

How does PhonePe business make money? ›

We all know that PhonePe provides online mobile recharge services (Prepaid and Postpaid) to your mobile very easily. Hence, Phonepe earns a commission from the telecom operator when recharging is done and recently, it charges platform fees in the range of ₹1 to ₹2 per transaction mobile recharge done for above ₹50.

How to earn money from PhonePe? ›

Earn is a feature on PhonePe that lets you earn money by completing tasks such as referring apps to your friends and family or completing surveys. Once a task is completed, the amount earned will be added to your PhonePe Gift Card. With whom can I share app referrals?

What is the conclusion of PhonePe? ›

Conclusion. In conclusion, PhonePe has emerged as a one-stop solution for various payment and investment needs. Its wide range of services, user-friendly interface, and high level of security have made it a preferred choice among users.

What is PhonePe and how does it work? ›

PhonePe is a mobile payment platform using which you can transfer money using UPI, recharge phone numbers, pay utility bills, etc. PhonePe works on the Unified Payment Interface (UPI) system and all you need is to feed in your bank account details and create a UPI ID.

What is the business model of UPI? ›

UPI works on a four-pillar push-pull interoperable model where there will be a remitter/beneficiary front-end PSP (payment service provider) and a remitter/beneficiary back-end bank that settles the monetary transaction for the users.

Is PhonePe 100% safe? ›

Secure & Compliant

PhonePe PG is PCI DSS compliant and offers data encryption, internal audits, and FRA capabilities, ensuring 100% secure transactions.

Is there any charge for PhonePe business? ›

Thus, when a customer makes a payment through UPI using a PhonePe QR code at a store, the merchant should pay the interchange fee to the payment service provider, i.e. PhonePe. The interchange fee is applicable in the range of 0.5-1.1% on different services.

What is the disadvantage of PhonePe? ›

Due to technical problems, it can take up to 3 days. It also happens when you pay to a merchant, the message is displayed, payment successful. Your account is also debited for that number, but the receiver account is creditless. In certain cases, credit processing can take up to 24 hours.

Who are the investors in PhonePe? ›

General Atlantic is the largest institutional investor in PhonePe. Saurabh Singla and 12 others are Angel Investors in PhonePe.

Who is CEO of PhonePe? ›

Chief Executive Officer, PhonePe

Sameer Nigam founded PhonePe Private Limited in 2015 and serves as its Chief Executive Officer. Before starting PhonePe, Sameer served as Senior Vice President - Engineering and Vice President - Marketing at Flipkart, India's largest e-commerce platform.

Why is PhonePe better than Google Pay? ›

Integration with other products

PhonePe is integrated with Flipkart and other Flipkart-owned brands, while Google Pay is integrated with Gmail, Google Maps, and other Google products. Pricing: Both PhonePe and Google Pay do not charge for most transactions.

How does PhonePe make money? ›

UPI Transactions: PhonePe earns revenue from the transactions made through UPI(Unified Payments Interface) which is a real-time payment system developed by the National Payments Corporation of India (NPCI). PhonePe gets a small percentage of the transaction amount as revenue.

How many countries use PhonePe? ›

Currently, UPI international payments through PhonePe is only supported at selected businesses in Bhutan, Singapore, Nepal, UAE, and Mauritius2. To use UPI International, you must have a supported bank account connected to PhonePe3. Here is the list of banks supporting UPI International 👉.

Is PhonePe owned by Google? ›

PhonePe is now owned by the American multinational Walmart, and Google Pay is headquartered in California, United States. Back in August 2023, the Chief Executive Officer of One 97 Communications Limited, Sharma, and the promoter entities became the largest shareholder in Paytm.

What are the benefits of a PhonePe business account? ›

Help your business go cashless

PhonePe also offers exclusive value added services to all its merchant partners. You can list your store, add details and offers to your store listing, enable the PhonePe ATM and increase customer walk-ins with the PhonePe for Business app.

Is PhonePe Business free? ›

PhonePe Business is a free business application for mobile being offered by PhonePe.

What is the difference between Google pay business and PhonePe business? ›

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google. PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Phone app is free. Transaction fees will vary according to businesses.

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