To restrict access to a specific profile on your account, you can protect it with a Profile Lock PIN. If you have already accessed a profile and get prompted to enter a PIN before playing a TV show or movie, see more about account-level PINs.
To add a PIN to a specific profile:
Note:Some devices can't be updated with new features such as Profile Lock PINs. Extra member accounts have 1 profile and it can't have a profile lock.
Android phone or tablet, iPhone, or iPad
Open the Netflix app.
In the lower right, tap My Netflix
.In the upper right, tap the Menu
.Tap Manage Profiles
.Choose the profile you want to edit.
Tap Profile Lock
to add or edit a PIN.Tap Create a Profile Lock and enter your Netflix account password to make changes.
Enter 4 numbers to create your Profile Lock PIN. Unless you're using an unsupported device, you'll enter this PIN to open the profile or play titles downloaded from it.
To remove the PIN requirement, tap Delete Profile Lock.
Web browser
Using a browser, go to your Account page.
Select Profiles, then choose a profile.
Select Profile Lock.
Enter your Netflix account password.
Check the box to Require a PIN to access the selected profile.
To remove the PIN requirement, uncheck the box.
Enter 4 numbers to create your Profile Lock PIN. Unless you're using an unsupported device, you'll enter this PIN to open the profile or play titles downloaded from it.
To require a PIN any time a new profile is added to your account, check the box to Require PIN to add new profiles.
Note:Require PIN to add new profiles can only be selected when editing Profile Lock settings for the main account profile.
Select Save.
Your device may require a refresh to pick up the updated settings. To refresh:
Switch to another profile, then switch back.
Or, sign out of your device and sign back in.
How to recover a Profile Lock PIN
If you forget your Profile Lock PIN, tap or select Forgot PIN?. If you’re watching on a TV, enter the web address shown into a web browser.
To view or change the Profile Lock PIN that was created for the profile, enter your Netflix account password.
To take full advantage of Parental Controls on Netflix, make sure you have the latest parental controls.
