FAQs
Should you have any inquiries, complaints or suggestions, you may contact us at help@zengo.com or via online contact forms, chats or other forms of communications as may be available through our App and Websites.
How do I contact Zengo customer service? ›
Should you have any inquiries, complaints or suggestions, you may contact us at help@zengo.com or via online contact forms, chats or other forms of communications as may be available through our App and Websites.
How do I get my money out of Zengo? ›
Go to the “Actions” menu, click “Sell,” select the crypto you want to sell and the fiat currency you want to receive (Zengo supports USD, Euros, and GBP), then enter the preferred amount and confirm. Your funds will be transferred to your linked bank account.
How does someone send you money on Zengo? ›
To receive from another wallet or exchange:
You can view your address QR code, too. You can then enter your address in a different wallet or exchange to send crypto to your Zengo wallet. We'll notify you when it arrives.
How reliable is Zengo? ›
Zengo is the most secure crypto wallet: The only self-custodial wallet with no seed phrase vulnerability. With over 1,000,000+ users and growing, Zengo's leading MPC wallet provides the best protection available in the crypto industry.
Who is the owner of Zengo wallet? ›
ZenGo was founded in June 2018 by Ouriel Ohayon, Tal Be'ery and Omer Shlomovits.
How do I cash out crypto? ›
Here are five ways you can cash out your crypto or Bitcoin.
- Use an exchange to sell crypto. ...
- Use your broker to sell crypto. ...
- Go with a peer-to-peer trade. ...
- Cash out at a Bitcoin ATM. ...
- Trade one crypto for another and then cash out.
BitPay supports converting cryptocurrency to cash from any self-custody wallet. Use the BitPay Wallet app to manage and sell your crypto directly, or use the BitPay.com platform to exchange cryptocurrency for cash from nearly any wallet.
How do I sell my crypto on crypto for cash? ›
Please follow the steps below to sell crypto to Fiat:
- Open the Crypto.com app.
- Tap on "Accounts"
- Select "Fiat Wallet"
- Select "Sell Crypto"
- Select the cryptocurrency you'd like to convert to Fiat.
- Select the 'Cash' option.
- On the Sell screen, you can enter the amount you wish to convert.
You can buy Bitcoin (BTC), Ether (ETH), USD Coin (USDC), and more cryptoassets with Apple Pay, credit card (Visa and Mastercard), bank transfer (SEPA and Swift), or debit card (Maestro).
Steps to Sell:
- Register and verify identity on the exchange.
- Deposit your cryptocurrency into the exchange wallet.
- Sell your cryptocurrency for the desired currency.
- Withdraw the funds to your bank account.
Mobile app
- Open the Coinbase mobile app.
- Select My assets, then Cash out.
- Enter the amount.
- Confirm the selections for Withdraw and Transfer to. Select Withdraw maximum amount to withdraw your full available balance.
- Select Preview and confirm your selections.
- Select Withdraw now.
Selling crypto with Zengo is fast and secure
Sell Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), and other cryptoassets using our transaction partners and receive your funds directly in your bank account.
Which crypto wallet can withdraw to a bank account? ›
To transfer crypto to a bank account, you can use centralized crypto wallets to sell crypto for fiat money and withdraw them to your bank account. Some popular crypto wallets that enable this functionality are Coinbase, Binance, Crypto.com, Kraken, and swissmoney.
What is the difference between Coinbase and Zengo? ›
After doing Coinbase vs ZenGo comparison, it's evident that Coinbase has somewhat better security features than ZenGo. The Number of Supported Crypto section can tell you just how many & which cryptocurrencies you can conveniently hold in a single cryptocurrency wallet at the same time.
Is Zengo available in the USA? ›
Zengo is available in over 188 countries worldwide and allows users to purchase Crypto, including in the US, UK, Canada, Australia, and most of Europe.
How do I recover my Zengo account? ›
Follow these easy steps:
- Download Zengo.
- On your mobile device, log in to the same Apple ID or Google Drive account that you used to create your Zengo wallet when you initially signed up to access your recovery file.
- In the Zengo app, log in with the same email you used to create your wallet the first time.
Questions or Comments. If you have any questions relating to these Terms, your rights and obligations arising from these Terms and/or your use of Trust Wallet and our Services or any other matter please send us a message on our contact page at support@trustwallet.com.
What network is Zengo on? ›
Zengo is the first self-custodial wallet with no seed phrase vulnerability to integrate with the Arbitrum One network. As a result, Arbitrum One users can enjoy securing their L2 assets in Zengo's multi-chain wallet along with their Bitcoin, Ethereum, and other L2 assets like Polygon, Optimism, and soon, Base.
