Changing your password
If you know your password and can sign in to Netflix but want to change it, go to the Change password page.
You can’t change your password if a Kids profile is active. Change to another profile first and then change the password.
When choosing a password, it should be:
Different than what you use for any other websites or apps
At least 8 characters long
A mix of uppercase and lowercase letters, numbers, and symbols
Not easily guessed - such as “password,” “12345678,” or use any personal information (name, birthday, address)
A password manager can make it easier to keep track of unique passwords.
If you can't sign in or can’t remember your password, see How to change or reset your password.
Resetting your password
If you can't sign in or can’t remember your password, you’ll need to reset it by email or text message (if you've already added a phone number to your account).
If you can’t remember the email address or phone number you signed up with, you may be able to use your payment information to recover your account.
