NEFT (National Electronic Funds Transfer) is a reliable and convenient method for transferring funds between banks in India. To track the status of your NEFT transactions, log in to your bank account and navigate to the transaction history or status section, where you can search for transactions using the reference number. This article will walk you through the various methods available to check your NEFT transaction status.
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What is the NEFT Reference Number?
A NEFT (National Electronic Funds Transfer) reference number, also known as a UTR (Unique Transaction Reference) number, is a unique 16-digit alphanumeric code assigned to each NEFT transaction. This code is generated by the bank when you initiate an NEFT transaction and serves as a crucial identifier for tracking and verifying the transaction.
The UTR number typically follows the format “XXXXNYYDDDNNNNNNNN,” where:
- XXXX: Represents the bank code (IFSC) of the sender’s bank.
- N: Indicates the NEFT system.
- YY: Represents the year of the transaction.
- DDD: Represents the day of the year.
- NNNNNNNN: A unique sequence number assigned to the transaction.
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How to Find NEFT Reference/UTR Number?
You can find your NEFT reference number in several ways:
Method 1. Bank Statements
Check your bank statements or passbooks for the transaction. The UTR (Unique Transaction Reference) number listed is your NEFT reference number.
Method 2. Online Banking
Log in to your online banking portal and go to your transaction history. The NEFT reference number will be displayed for each transaction.
Method 3. Mobile Banking
Use your bank’s mobile app to view your transaction history and locate the NEFT reference number.
Method 4. Transaction Confirmation SMS or Email
Your bank may send you a confirmation message or email with the NEFT reference number after a successful transaction.
How to Check NEFT Transaction Status with Reference Number?
To check the status of your NEFT transaction using the reference number, follow these methods:
Method 1: Using Online Banking
Step 1. Log in to Your Online Banking Account
- Access your bank’s online banking platform by logging in with your credentials.
Step 2. Navigate to the NEFT Section
- Navigate to the transactions or payments section, and select NEFT from the available options.
Step 3. Enter the Reference Number
- Find the option to check transaction status or history. Enter the 16-digit alphanumeric NEFT reference number.
Step 4. View the Status
- Click on the search or submit button to view the status of your NEFT transaction. The status will display whether the transaction is completed, pending, or failed.
Method 2: Using Mobile Banking Apps
Step 1. Open Your Mobile Banking App
- Launch the mobile app provided by your bank.
Step 2. Access Transaction History
- Navigate to the transaction history or NEFT section within the app.
Step 3. Input the Reference Number
- Enter the NEFT reference number in the provided field for transaction status checking.
Step 4. Check the Transaction Status:
- Tap on the search or submit button to retrieve and view the status of your transaction.
Method 3: Contacting Customer Support
Step 1. Call Your Bank’s Customer Support
- Reach out to your bank’s customer support helpline.
Step 2. Provide the Reference Number
- Share the 16-digit NEFT reference number with the representative.
Step 3. Receive Status Update
- The customer support representative will provide you with the current status of your NEFT transaction.
Method 4: Visiting Your Bank Branch
Step 1. Go to Your Bank’s Branch
- Visit the nearest branch of your bank.
Step 2. Submit the Reference Number
- Provide the NEFT reference number to the bank staff at the counter.
Step 3. Get Transaction Status
- Request the status of your NEFT transaction, and the bank staff will assist you in retrieving the information.
Method 5: Email and SMS
Step 1. Check SMS Notifications
Some banks may send you SMS notifications with the transaction status. Check your messages for updates regarding your NEFT transaction status.
Step 2. Send Email to Bank’s Customer Support
You can also send an email to your bank’s customer support department.
Include the NEFT reference number in your email and request an update on the transaction status.
Tips for Tracking NEFT Transactions using UTR Number
Here are some additional tips to help you effectively track your NEFT transactions:
1. Check the Estimated Processing Time
NEFT transactions typically take around 2-3 hours to process, but during peak hours or on weekends, it may take longer. Familiarize yourself with the estimated processing time for NEFT transactions in your region.
2. Verify the Beneficiary’s Details
Before initiating a NEFT transaction, double-check the beneficiary’s bank account details, including the IFSC code, account number, and name. Incorrect details can delay the transaction or lead to errors.
3. Monitor Your Account
Keep an eye on your bank account balance and transaction history to track the status of your NEFT transfer. If the funds haven’t been credited to the beneficiary’s account within the expected timeframe, you can use the UTR number to inquire further.
4. Save Transaction Confirmation
After initiating a NEFT transaction, save the transaction confirmation details, including the UTR number, for future reference. This will help you track the transaction status and resolve any issues if needed.
5. Contact Customer Support Promptly
If you encounter any problems or have concerns about a NEFT transaction, don’t hesitate to contact your bank’s customer support. They can provide assistance and help you resolve any issues promptly.
Here are popular banks customer support numbers:
- SBI: 1800 11 2211
- HDFC: 1800 1600 / 1800 2600
- ICICI: 1800 1080
- AXIS: 1800 103 5577
- Kotak Mahindra Bank: 1860 266 2666
Related Read: How to Transfer Money Through NEFT?
Frequently Asked Questions
1. Is NEFT Reference Number and UTR Number the Same?
Yes, the NEFT reference number and UTR (Unique Transaction Reference) number refer to the same 16-digit alphanumeric code used to track NEFT transactions.
2. How long does it take for an NEFT transaction to be completed?
NEFT transactions are processed in batches, and the completion time typically ranges from 2 hours to a few hours, depending on the time of initiation and bank processing times.
3. What does it mean if my NEFT transaction failed?
A failed NEFT transaction can occur due to incorrect beneficiary details, insufficient funds, or technical issues. You should contact your bank to resolve the issue and ensure that your funds are refunded.
4. What should I do if I entered the wrong UTR number?
Double-check the reference number and try again. If the issue persists, contact your bank’s customer support for assistance in locating your transaction.
5. Can I cancel a NEFT transaction after it has been initiated?
NEFT transactions are irreversible. Once initiated, users cannot stop or cancel it.
6. Can I use the NEFT reference number to resolve disputes?
Yes, the UTR number can be used as evidence to resolve any Issues related to the transaction.
7. Can you use your NEFT Reference Number to track a transaction on a bank holiday?
Yes, you can track your NEFT transaction with the reference number on a bank holiday, but the transaction may remain pending until the next working day when banks process it.
