FAQs
Clearing the cache will remove temporary files associated with Google Play on your device, while clearing the data will remove any personal settings. When troubleshooting a problem, you can clear both. Clearing your Google Play cache and data will not delete any apps or other programs you have downloaded.
How do I clear my Play Store app cache and data? ›
This gives the app a fresh start and can help fix issues.
- On your Android phone or tablet, open the Settings app .
- Tap Apps & notifications. See all apps.
- Scroll down and tap Google Play Store .
- Tap Storage. Clear Cache.
- Tap Clear data.
- Re-open the Play Store, and try your download again.
Is it safe to clear Google Play Store cache? ›
Clearing the cache will remove temporary files associated with Google Play on your device, while clearing the data will remove any personal settings. When troubleshooting a problem, you can clear both. Clearing your Google Play cache and data will not delete any apps or other programs you have downloaded.
How do I clear my Google cache and data? ›
In Chrome
- On your computer, open Chrome.
- At the top right, click More. Delete browsing data.
- Choose a time range, like Last hour or All time.
- Select the types of information you want to remove.
- Click Delete data. If you delete cookies while signed in to Chrome, you won't be signed out of your Google Account.
How do I clear my app Store cache and data? ›
There are mainly 4 ways to clear the App Store cache on iPhone/iPad. Take a look at these ways and have a try: Clear app usage data: go to Settings>App Store>Personalized Recommendations >Clear App Usage Data. App switcher: swipe up to quit the App Store and it will reload the next time you open it.
Can I delete my Google Play data? ›
You can delete Play Games data from your Google account for one or all games you've played. If you delete data for a game, you might also delete any in-game achievements or progress, depending on how the developer has built the game.
How do I clear my Google Play Store app history? ›
Delete your Google Play search history
- Open the Google Play Store app .
- At the top right, tap the profile icon.
- Tap Settings General Account and device preferences. Clear device search history.
Why is my Google Play Store not working? ›
If you are seeing the “Unfortunately, Google Play Store has stopped” error message on your Android phone or tablet, it could be caused by any number of things. Some potential issues are a lack of internet connection, not enough storage space, or corrupt data.
Does clearing Google cache delete history? ›
Does clearing history delete everything? A lot of data is generated as you browse the internet, and clearing your history only deletes the record of addresses you've visited that are stored locally on your device. It doesn't remove your Google search history, or other data stored on remote servers.
Where can I clear cache and data? ›
In the Chrome app
- On your Android device, open Chrome .
- Tap More. Delete browsing data. To delete browsing history (including open tabs), choose a duration and tap Delete data. The default duration is 15 minutes. To choose more specific types of data you want to delete, tap More options.
As a general rule, you should clear your browser cache and cookies at least once a month, or more often if you experience any of the following: slow running or crashing browsers, difficulty loading websites or features, outdated or incorrect information or images on some websites, the need to free up storage space on ...
How to clear Play Store cache and data? ›
Scroll down and tap on "Apps" or "Applications" (wording may vary slightly by device). From the list of apps, find and tap on "Google Play Store". Next, tap on "Storage" or "Storage & cache". You should see two options here - "Clear Cache" and "Clear Data" (or "Clear Storage").
Should I clear data on the Google Play Store? ›
Clearing cache and data helps you reduce the amount of space used by apps on your phone or tablet. That can happen because some apps do not utilise cache efficiently. Sometimes app's cached data can prevent you from receiving timely updates or cause the app to slow down.
How do I clear space in the Play Store? ›
Free up storage
- Open the Google Play app with the content, like Play Music or Play Movies & TV.
- Tap the Menu. Settings. Manage downloads.
- Tap Downloaded. Remove.
How do you clear the app data or cache? ›
Clear app cache
- Open the Settings menu on your Android phone and select Apps from the list.
- Depending on your Android version, you might get an option to open installed apps, all apps, enabled, disabled, and other apps. ...
- Choose the appropriate option and navigate to the app whose cache you need to clear.
Why is my playstore not working? ›
Try these 5 solutions: check internet connection, clear cache and data, check storage, update Google Play Store and Play Services, disable VPN or proxy. For persistent issues, contact manufacturer support or check online forums. Troubleshoot and fix download problems on Android for a better user experience.
How to fix Google Play Store can't download? ›
What to do if Google Play Store will not load or download apps
- Open the Settings app.
- Tap Apps.
- Tap Google Play Store.
- Tap Storage.
- Tap Clear data and Clear cache.
- Tap the back button.
- Tap Force stop.
- Open the Play Store.