When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer. Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites.
Mozilla Firefox
- Press theSHIFT+CONTROL+DELETEkeys on your keyboard at the same time
OR
From theToolsmenu at the top of the browser window, selectClear Recent History.Note:If you don’t have the top navigation menu, use theFirefoxicon in the upper left corner
SelectEverythingin theTime range to clear
SelectBrowsing & Download History, Form & Search History, Cookies,andCachein theDetailssection
Click theClear Nowbutton
Edge/Internet Explorer
- Press theSHIFT+CONTROL+DELETEkeys on your keyboard at the same time
OR
From theToolsmenu at the top of the browser window, selectDelete Browsing History.Note:If you don’t have the top navigation menu, use theToolsdrop-down menu in the upper right corner
Select the first four items
Click theDeletebutton
Chrome
Press theSHIFT+CONTROL+DELETEkeys on your keyboard at the same time
OR
Click the settings icon selectTools,Clear Browsing Data
ChangeClear the following items fromto "the beginning of time"
Select the first four items
Click theClear browsing databutton
Safari
For MacOS - From theSafarimenu, select History > Clear History and choose All Time for the time range.
For iOS - Go to Settings > Safari, and tap Clear History and Website Data.
- ITTC 36
- (319) 273-5555
