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* Mobile Deposit account eligibility requirements, deposit limits and other restrictions may apply. For a complete list of payments checks not eligible for Mobile deposit, Citizens Mobile Deposit Service Agreement for more information.
** Wireless carrier, text, and/or data charges may apply
1 Citizens Mobile Banking App Users: You may download the Citizens Mobile Banking App allowing access to many of the same services and features available with your online banking service. You understand and acknowledge that to use this application, you must be an Android™, Apple®, iPhone®, iPod Touch®, or iPad® customer. You can view balances and transaction activity for eligible credit and deposit accounts included in your online banking. You may also perform transfers between your own Citizens accounts. Transfers to external accounts must be set up previously on Online Banking before they can be accessed via Mobile Banking. E-statements, transfer set-up, Quicken® and self-initiated services like stop payments are not available using your Citizens Mobile Banking App. Account e-statements are available for certain accounts via the iPad tablet application.
2 Citizens may offer the customer immediate availability if the mobile check deposit qualifies for Instant Funds from Citizens. Instant Funds provides immediate availability for withdrawals and new purchases. If the check is deposited before 12:00 AM Eastern Time on a Business Day, Instant Funds can also be used to pay checks and other items that post to your account on that business day. Determining eligibility of a check(s) for Instant Funds is at the sole discretion of Citizens. Citizens reserves the right to set limits, eligibility, and/or qualifications at any time.
Apple, the Apple logo, Touch ID, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.
Quicken is a registered trademark of Intuit, Inc.