How to disable MFA for a single user - Microsoft Q&A (2024)

In my experience, the answer is anything but straightforward, in most cases. The exact process depends on a host of various factors, including what policies in place, admin permissions of the user, Azure subscriptions, whether this is for a new user or an existing user, (if it an existing user) whether MFA has already been configured on the account, and much more.

The complexities involved is probably why it is so hard to find a clear AND accurate answer to this seemingly-simple question that works for everyone.

With that said, for smaller organizations using Microsoft 365 Basic or Premium licenses with no additional Azure subscriptions who are trying to disable MFA for a user that has already registered for it, I think this GUI-only, non-PowerShell process might answer the question:

  1. Disable Security Defaults for the organization. (If this is enabled, it acts as an “override all” and gives no flexibility to disable individual users, regardless of what you seem to see elsewhere in the admin environment.)
    1. https://portal.azure.com/#blade/Microsoft_AAD_ConditionalAccess/SecurityDefaults
    2. Alternatively, scroll to the bottom of this page and click the “Manage security defaults” link: https://portal.azure.com/#view/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/~/Properties
  2. Ensure that MFA is disabled for the user in question. https://account.activedirectory.windowsazure.com/UserManagement/MultifactorVerification.aspx?BrandContextID=O365
    1. Optionally, ensure that MFA is enabled or enforced for all other users. (HIGHLY recommended!)
  3. Revoke previous MFA configurations on the user.
    1. https://entra.microsoft.com/#view/Microsoft_AAD_UsersAndTenants/UserManagementMenuBlade/~/AllUsers/menuId/
    2. Select the user from the list
    3. In the “Manage” section of the left menu for the user, select “Authentication methods”
    4. From the toolbar above the resulting pane, click “Revoke multifactor authentication sessions”. You may need to click the ellipsis (three dots) on the toolbar to view that choice.

Again, there are myriads of places to invoke policies and set other MFA-related settings, so this process will definitely not work for everyone's environment. The above links will likely change in time, and I may even have left out some prerequisite steps! But hopefully it gives some clarity to someone.

How to disable MFA for a single user - Microsoft Q&A (2024)

FAQs

How to disable MFA for a single user - Microsoft Q&A? ›

The answer is very straight forward. You can disable MFA on single basis through: Go to Microsoft 365 admin center -> Users -> Active users -> Select the user -> Manage multifactor authentication -> Select the user -> Disable multi-factor authentication.

How do I disable Microsoft Authenticator for one user? ›

The global admin can use the following steps to disable multi-factor authentication for an account: Go to Office 365 Admin Center > Users > Active users > Click More next to +Add a user > Multifactor Authentication setup. Check an account>click Disable under quick steps on the right.

How to disable Multifactor Authentication for a user in Salesforce? ›

Head over to the Gear icon on the top right and select Setup from the dropdown. Go to the Quick Find on the left pane and search for "Identity Verification." In the Identity Verification page, disable Require multi-factor authentication (MFA) for all direct UI logins to your Salesforce org. Save your changes.

How do I temporarily disable MFA in Office 365? ›

You can disable multi-factor authentication to allow a user to temporarily log in without being prompted for a multi-factor authentication code.
  1. Click your user icon at the top right of your Red Canary, and then click Users & Roles.
  2. Click the icon next to the desired user.
  3. Click Disable MFA.
Apr 16, 2024

How do I enable MFA for a specific user? ›

Sign in to the Microsoft Entra admin center as at least an Authentication Administrator. Browse to Identity > Users > All users. Select a user account, and click Enable MFA. Enabled users are automatically switched to Enforced when they register for Microsoft Entra multifactor authentication.

How to disable security defaults in Office 365 for one user? ›

To disable it:
  1. Log in to the Microsoft 365 admin center.
  2. Navigate to Identity → Overview → Properties.
  3. Scroll to the bottom and click the “Manage security defaults” link.
  4. On the fly-out page, select Disabled, choose a reason for disabling the Security Defaults, and click Save.
  5. When prompted, click “Disable” to confirm.
May 13, 2024

How do I turn off user authentication? ›

To disable user authentication

You disable user authentication by running the configuration script in the same way as you ran it to enable user authentication. In other words, if authentication is enabled and you include --config-auth , then the script disables authentication.

Can you turn off two factor authentication Microsoft? ›

Turn two-step verification on or off

Sign in to your Microsoft account Advanced security options. Under Additional security and Two-step verification choose Turn on or Turn off. Follow the instructions shown on the screen.

How do I turn off Microsoft Authenticator lock? ›

Turn app lock on or off

Under the heading Security it says 'App Lock'. If the slider next to the text is blue, app locking is on. You can turn this off by pressing it. The slider now turns gray and app locking is turned off.

How do I enable MFA for a specific user in Salesforce? ›

Option 2: Enable MFA with Session Security Levels
  1. From Setup, enter Profiles in the Quick Find Field, then select Profiles.
  2. Select a Profile.
  3. Click Session Settings.
  4. Click Edit, find the Session security level required at the login setting, and select High Assurance.
Jan 16, 2024

How to exclude a user from MFA Salesforce? ›

Exclude these MFA-exempt use cases on your own. You can assign the Waive Multi-Factor Authentication for Exempt Users user permission via a permission set that you apply to exempt users. See Create Permission Sets, Enable User Permissions in Permission Sets, and Manage Permission Set Assignments.

How to disconnect MFA? ›

Click on the down arrow at the top right of the page, then click User Profile. In the left-hand side menu, select Security. Click Update in the Multi-Factor Authentication type you would like to disable.

How do I turn off MFA for a single user? ›

To disable MFA for a user, Sign in to the Azure portal with your admin credentials > Go to Azure Active Directory > Select Users > Select the user you want to disable MFA for > Select Authentication methods > Under MFA, select Disable > Select Save.

How do I disable MFA in Office 365 2024? ›

How to disable MFA using Office 365 Admin Center?
  1. Sign into your Office 365 Admin Center.
  2. Here, select Users and then Active users at the left pane.
  3. Now go to More and select Multi-Factor Authentication setup.
  4. Here, you can select the User check box.
  5. Finally, select the Disable option.
Jul 24, 2024

How do I disable authenticator app for a user in Office 365? ›

Disable multi-factor authentication for a user
  1. Log in to your Office 365 Control Panel.
  2. From the left menu, select Office 365 Admin Center.
  3. From the top menu, select Multi-factor authentication.
  4. Select the check box next to the user you need to disable multi-factor authentication for.
  5. Under quick steps, select Disable.

How do I exclude an account from MFA? ›

Exclude the user from the MFA Sign-On rule:
  1. Navigate to Admin Console > Security > Authentication.
  2. Click on the Sign On tab.
  3. Find the MFA Policy.
  4. Click the pencil or Edit button for the MFA rule.
  5. Add the user in the Exclude user section.

How do I block a user in MFA? ›

Block a User
  1. Sign in to the Azure portal as an administrator.
  2. Browse to Azure Active Directory > MFA Server > Block/unblock users.
  3. Select Add to block a user.
  4. Select the Replication Group. Enter the username for the blocked user as username@domain.com. ...
  5. Select Add to finish blocking the user.
Sep 30, 2020

How to disable MFA for root user? ›

To Disable MFA Device , Go to your AWS Account name & Click on the drop down menu & Select My Security Credentials. Under Multi Factor authentication (MFA), You can View details like Device Type , Serial Number & Actions. Within Actions column, select Deactivate Link.

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