Credit and store cards
Direct Debit
By setting up a monthly Direct Debit, you don’t need to worry about remembering to make repayments - just set it up once and your repayments will be taken regularly. You also have protection under the Direct Debit Guarantee.
Creation mobile app
The easiest way to manage your account is by using our mobile app which is available for both Apple and Android users. You can make payments towards your card in the app and speed up future payments by saving card details.
Download the mobile app at the App Store or Google Play.
Online Account Manager
Alternatively you can use our Online Account Manager (OAM). If you're making a payment through your OAM, please allow three working days for the payment to reach us.
Bank transfer
For credit cards your account number (starting 5299)must be quoted as a reference. For store cards, your account number (starting 6319)mustbe quoted as a reference. Please allow five working days for payments to reach us. Our payment details are:
| Credit Cards |
Account name: Creation Financial Services Limited |
Sort code: 40-63-84 |
Account number: 86447010 |
IBAN: GB25BNPA4063846447010 |
| BIC: BNPAGB22XXX |
| Store Cards |
| Account name: Creation Financial Services Limited |
| Sort code: 40-63-84 |
| Account number: 86009016 |
| IBAN: GB11BNPA4638486009016 |
BIC: BNPAGB22XXX |
Remember if you only make the minimum payment each month, it will take you longer and cost you more to clear your balance.
Telephone
0371 376 9214
Please have your account number to hand when you call. Allow three working days for payments to reach us. Calls may be recorded. Calls are charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.
At a bank
Take the payment slip from your monthly statement and your payment to your own bank. A fee may be charged if you use another bank. Please allow five working days for payments to reach us.
Finance agreements and personal loans
Direct Debit
By setting up a monthly Direct Debit, you don’t need to worry about remembering to make repayments - just set it up once and your repayments will be taken regularly. You also have protection under the Direct Debit Guarantee.
Online
The easiest way to manage your account is using ourOnline Account Manager. You can make payments, view transactions and update your details securely. If you're making a payment through Online Account Manager, please allow three working days for the payment to reach us.
Telephone
0371 402 8905
Please have your account number to hand when you call. Calls may be recorded. Calls are charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.
Bank Transfer
Transfer funds to us using the following sort code and account number. Make sure you include your Creation account number and agreement number as reference. You will find this on your contract and in the welcome documents you receivedCalls may be recorded.
UK Customers |
Account name: Creation Consumer Finance Limited Sort code: 40-63-84 Account number: 86015017 |
IBAN:IE89BOF190001758626946 |
BIC:BOFIIE2DXXX |
Republic of Ireland Customers |
Account name: Creation Consumer Finance Limited Sort code: 90-00-17 Account number: 58626946 |
| IBAN:IE89BOF190001758626946 |
| BIC: BOFIIE2DXXX |
Motor finance agreements
There are many ways to pay your motor finance account with us. Please visit our dedicated page for all the details.
