How to Turn Down a Job Offer Without Burning Bridges (2024)

What would you do if you’ve been offered a big job or a major project that your gut tells you to decline? Navigating the situation effectively can have a big impact on future opportunities, especially when you’re just starting out. Here are a few ways to handle it without burning a bridge.

• Act with speed: Acting swiftly in declining a job offer — ideally within 24 to 48 hours of receiving it —is crucial. Delaying your response can unfairly string the potential employer along and hinder their recruitment process, affecting other candidates who might be waiting in the wings.
• Ditch the email: While it’s always easier to deliver uncomfortable news via email, don’t take the easy way out. A phone call allows for a more personal and direct form of interaction with the recruiter or hiring manager, demonstrating your sincerity and regard for the opportunity you’re turning down.
• Frame your response with grace: When you’re declining their offer, consider the situation from the employer’s perspective. Acknowledge that your decision, though right for you, might make them feel like they’ve wasted their time and resources. It is also essential to provide a clear reason for your decision, while ensuring that your explanation is not perceived as harsh or overly critical of the employer. Try to strike a balance in your communication, framing your reason in a way that is honest yet tactful. Avoid negative critiques of the company or the role and focus on how the opportunity doesn’t align with your career goals or personal circ*mstances.
• Stay in touch: Maintaining connections with the individuals you encountered during the job application process is a strategic move for network building. Remember, these are professionals who recognized your potential and valued your skills enough to extend a job offer. Keeping in touch with them may be helpful for future opportunities and collaborations.