How to Withdraw USD Balance
The limits for withdrawal is as below:
Minimum single withdrawal: 1,000 USD
Maximum single withdrawal: 1,000,000 USD
Step 1: Please log into HTX official website: https://www.HTX.com
Step 2: Please click “Exchange Account” under “Balances”;
Step 3: Click “Withdraw” next to USD balances. Please make sure you have completed the KYC forehead.
Step 4: Select the bank account you would like to withdraw USD to. You can add a new bank account by clicking the “Add bank account” button before you withdraw. Input the amount and click the “Withdraw” button.
Step 5: Confirm the withdrawal method, withdraw account and amount in the pop-up window. Click the “Confirm” button.
The withdrawal request needs to be reviewed manually. It will be completed within 1 hour after the withdrawal is initiated. STCOINS Bank Transfer Processing will be executed in real-time after the review is completed. The time the bank receives the amount depends on the transfer processing time between banks.
How to Withdraw RUB to AdvCash Wallet
To withdraw RUB, please follow these steps:
Please note:
- 1% transaction fee would be charged for withdrawing to AdvCash wallet. Deposit is free.
- To use the service, you are required to pass AdvCash verification first. Please make sure to use the AdvCash account belong to yourself. If the account information is conflicted with your KYC information, the transaction would be rejected.
- The daily limit of deposit and withdrawal is as follows (The limit will rise after the official service launch).
| Limit | Maximum Deposit Amount | Maximum Withdrawal Amount |
| Per order | 1,000,000 RUB | 100,000 RUB |
| Per month | 10,000,000 RUB | 500,000 RUB |
| Per year | 30,000,000 RUB | 500,000 RUB |
Step 1: Visit HTX Global, log in to your account.
Step 2: Go to “Balance” - “Exchange Account”.
Step 3: Select “Withdraw-Fiat”.
Step 4: Choose “AdvCash Balance” as the payment method, select the AdvCash account, input the amount of RUB to be withdrawn, click “Next”.
Step 5: Confirm the withdrawal details, and complete the security authentication.
Step 6: After completing the security authentication, your withdrawal request has been submitted.
If you have any questions, feel free to contact our customer service at [emailprotected]
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How to Withdraw EUR to my AdvCash Wallet
Step 1: Visit HTX Global, log in to your account.
Step 2: Go to “Balance” - “Exchange Account”.
Step 3: Search for EUR, click “Withdraw”.
Step 4: Choose “AdvCash Balance” as the payment method, select the AdvCash account, input the amount of EUR to be withdrawn, click “Next”.
Step 5: Confirm the withdrawal details, and complete the security authentication.
Step 6: After completing the security authentication, your withdrawal request has been submitted.
Please note: 1% withdrawal fee will be charged for each withdrawal to AdvCash Wallet.
How to Sell Your Cryptocurrencies for Fiat Balance
At present, the fiat currencies we support include: USD/RUB
Step 1: Click “Buy Crypto” in the header, you will be on the “Quick Buy/Sell” page.
Step 2: Click “Sell“ on the page, choose the cryptocurrency you want to sell and fiat that you are going to receive. Input the fiat amount or cryptocurrency that you would like to trade, and choose “Wallet Balance” as the payment method. Click “Sell BTC”.
Step 3: If your crypto balance is in your Exchange Wallet, will need you to click “Confirm” to transfer the crypto you want to trade to your Fiat Wallet, if you have sufficient fiat balance in your Fiat Wallet, you will go to the page in Step 4 directly.
Step 4: Please confirm the details in the window, including the pricing, cryptocurrency you are going to sell and fiat you are going to receive. Once you agree with the quote, please click the “Confirm” button.
Please be noted that if the quote expires, will need you to click “Refresh” to reload the latest quote. Once you click “Confirm” on the quote page, the transaction will be completed as below.
After the transaction, you can click “View my assets” to check your USD balance.
How to Sell Crypto on HTX P2P【APP】
In this article, HTX will show you a step-by-step tutorial on how to sell crypto on HTX P2P via Apps. HTX P2P (Peer-to-Peer) provides the fastest and most secure platform to exchange fiat to crypto vice versa, with 0 fees.
Step 1: Enter HTX Apps and click the avatar in the upper left corner.
Step 2: Log in to your HTX account. You can Sign Up through Apps if you don’t an account with us.
Step 3: After logging in, click “Buy Crypto”.
Step 4: Select “Sell” and crypto you want to sell.
Step 5: Select your preferred “Price” and “Payment Method” then click “Sell”.The “Limit” is you can sell crypto in a minimum and maximum amount.
Step 6: Enter the total amount of money or the total amount of crypto that you want to sell in 45 seconds. Then, click “Order”.
Step 7: Please enter your fund password and click “Confirm”.
Step 8: Please allow the buyer to pay you in 5 minutes through the payment method that you provided. Click “Contact buyer” if you haven’t received any money. You are allowed to communicate with the buyer through it.
Step 9: After the buyer has transferred the money, the buyer will mark the order as “Paid”. Please check your account if you have received the money from the buyer. Click “I have received payment” if you received it. If not, please ask for the transfer slip.
Step 10: Tick and confirm you have received the money and release the crypto to the buyer.
Step 11: Please enter your fund password again.
Step 12: After the order has completed, you can choose to “Back Home” or check the details of this order. Crypto in your Fiat Account will be deducted because you already sold it.
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How to Sell Crypto on HTX P2P【PC】
Throughout this article, HTX will provide you step-by-step guidance on how to sell crypto on HTX P2P via the web. HTX P2P (Peer-to-Peer) provides the fastest and most secure platform to exchange fiat to crypto vice versa, with 0 fees.
Step 1: Log in to your HTX account using a web browser. Click here to sign up if you don’t have one.
Step 2: Click “Buy Crypto”.
Step 3: Click “P2P Market”.
Step 4: Click “Sell” and select the available cryptos on HTX P2P that you want to sell.
Step 5: Choose the “Currency” you want to exchange to then click “Search”.
Step 6: Select your preferred “Price” and “Payment Method” (account to receive money) then click “Sell”. Please note that the “Limits” is the minimum and maximum sell limit offer by the advertiser.
Step 7: Enter the amount you want to sell or the amount of crypto you want to exchange for fiat currency. Next, key in your fund password and click “Confirm”.
Step 8: The buyer will leave a message in the chat window on the right. You can communicate with the buyer if you have any questions. Wait for the buyer to transfer the money to your account. Next, check your account if you do receive the money from the buyer. You can ask for a transfer slip if need.
Step 9: The chat window will mention “The buyer has paid…” then click “Confirm and release” the crypto.
Step 10: Key in your fund password, tick “I confirm that I’ve received this payment” and click “Confirm and release”.
Step 11: The order is completed and you can check your asset by “click to view balances”. Your crypto will be deducted because you sell it to the buyer.
How do I Withdraw Crypto
1. Log in to your HTX account. Click on “Balances” - "Exchange Account".
2. Choose the coin you want to withdraw. Using “USDT” as an example, click on “Withdraw”.
3. Input the amount and withdrawal address in which you want your USDT to be withdrawn to. Click on “Withdraw”.
IMPORTANT: In the case of coins such as USDT, where there are multiple chains supported (OMNI, ERC20, TRC20, HECO, ALGO), please select the appropriate chain before inputting the deposit address.
Only your USDT from the Ethereum network is compatible with your USDT-ERC20 address. Whilst, USDT coins from the Omni layer is only compatible with your USDT-Omni address. Sending your USDT coins to the incompatible address may result in the loss of your withdrawal.
As such, please check your destination wallet/exchange to confirm which network your withdrawal will transmit over and copy the appropriate deposit address as found in your destination wallet/exchange into your HTX withdrawal page.
4. The security authentication screen will appear.
You will need to enter all of the verification codes, for every Two-factor Authentication method that you have set up on your account.
5. Once the withdrawal request has been submitted. You will see a screen similar to the below. You may check on the status of your withdrawal by clicking on “Track Withdrawal Status”
6. The status will be reflected as “Completed” once the withdrawal has been completed
In doubt, please reach out to Customer Support via livechat before effecting the transfer.
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Frequently Asked Questions (FAQ)
What is a Fund Password? What Should I Do if I Forget?
What is a Fund Password?
The fund password is the password that you need to fill in when you create advertisem*nts or sell cryptos on HTX P2P. Please save it carefully.
What Should I Do if I Forget?
- Click on the avatar at the top right of the page and select "Account Security".
- Scroll down until you see the “Security Password Management” and “Fund Password”, then click “Reset”.
Note:
- The first digit of the fund password must be a letter, 8-32 digits in length, and cannot be repeated with the login password.
- Within 24 hours after changing the fund password, the transfer and withdrawal functions are temporarily unavailable.
Why Do I Receive Usdt when I Buy/sell Bch on HTX P2P
The service of buying/selling BCH is divided into the following steps:
1. When users buy BCH:
- The third-party liquid team buys USDT from the advertiser
- The third-party liquid team converts USDT to BCH
2. When users sell BCH:
- The third-party liquid team converts BCH to USDT
- The third-party liquid team sells USDT to advertisers
Due to the large fluctuations in the price of crypto, the validity period of the quotation is 20 minutes (the time from order placement to crypto release must be controlled within 20 minutes).
Therefore, if the order is not completed in more than 20 minutes, you will receive USDT directly. The USDT can be sold at HTX P2P or exchanged for other cryptos at HTX Spot.
The above explanation applies to buying/selling BCH/ETC/BSV/DASH/HPT on HTX P2P.
How Long Will the USD I Withdraw Be Completed
Your withdrawal request needs review manually. It will be completed within 1 hour after the withdrawal is initiated.
STCOINS Bank Transfer Processing will be executed in real time after the review is completed.
The time the bank receives the account depends on the transfer processing time between banks.
At present, there are three channels of replenishment and withdrawal: SWIFT, ABA and SEN.
- SWIFT: Mainly used for international bank remittances with high handling fees
- ABA: Mainly used for bank remittances in the United States.
- SEN: For Silvergate bank user remittances, faster arrival.
Among them, SWIFT and ABA are unified merged and displayed under WIRE type.
You can consult with STCOINS customer service to check the status of your withdrawal.
When you initiate the withdrawal consultation to the customer service. Please provide the email address of STCOINS account, user UID (through STCOINS website, you can see in the "Personal Center" - "Account Security" menu) and the time and amount of the order to be asked (at the bottom of the "USD Discount" page on STCOINS website, you can see a screenshot).
How Long Will the RUB I Withdraw Be Completed
- In general, the withdrawn RUB will be credited to your AdvCash account within seconds.
- If your withdrawal request needs review manually, it will be completed within 24 hours after the withdrawal is initiated.
- If the RUB is not credited to your AdvCash account within 24 hours, the withdrawal might be failed. Please refer to the order history (You can see the RUB Withdrawal History under the withdrawal page) to see the failure reason, and make another withdrawal.
How to link your AdvCash Account to Withdraw RUB
If you have completed depositing before, then your AdvCash account has already been linked successfully during the depositing process. You don’t have to link your account again for withdrawal.
If you have not accomplished any depositing or linked your AdvCash account yet, please complete KYC verification first(see how to complete KYC verification, please click 3.3.2 How to Complete KYC Verification for Depositing and Withdrawing RUB Balance?).
After completing KYC verification, go back to the withdrawal page. Choose “AdvCash Balance” as the payment method. If you have not linked your AdvCash account before, click “add AdvCash Balance Account”.
Provide the required information by AdvCash (Name and account information), then click “Confirm”.
Now your AdvCash account is successfully linked. You can complete your withdrawal.
