If you purchased PokéCoins from the Shop and don’t see them in your inventory, please try restarting the app or signing out (tap Main Menu > Settings and select "Sign out.") and signing back in. If you still have any questions, pleasecontact us.
FAQs
I bought PokéCoins, but they’re not showing up in my inventory — Pokémon GO Help Center? ›
If you purchased PokéCoins from the Shop and don't see them in your inventory, please try restarting the app or signing out (tap Main Menu > Settings and select "Sign out.") and signing back in. If you still have any questions, please contact us.
How to refund an accidental purchase in Pokemon GO? ›If you wish to receive a refund for PokéCoins you purchased accidentally, please contact Apple Support (iOS users), Galaxy App Store (Samsung users), or Google Play Help (Android users) to review their respective refund policies, request a refund, or to inquire about a recent transaction.
Why is my Pokemon in the gym but not getting coins? ›Once you've reached the daily Defender bonus limit of 50 PokéCoins, you won't be able to earn any more PokéCoins by defending Gyms until the next day. If you have more than one Pokémon return from defending Gyms in a single day, the maximum bonus for the day is still limited to 50 PokéCoins.
How do I claim my PokéCoins from the gym? ›If they defeat your Pokémon in the Gym Battle, your Pokémon will lose some CP. Once its CP has reached 0, it will return to you and bring the PokéCoins it has earned. You'll receive PokéCoins only after your Pokémon returns from the Gym, and you'll receive an in-game notification with the amount of PokéCoins earned.
Why won't Pokemon GO let me buy coins? ›There are some cases where PokéCoins may not appear available for purchase: Purchase restrictions are enabled - It's possible that you've enabled a setting on your device to prevent someone else (perhaps a child) from making a purchase.
How do I get a refund from Pokemon Center? ›For a successful return, you will need to provide your e-mail address that you used to make this purchase and your order number. Your order number can be located in your confirmation of purchase e-mail. Please allow approximately 2 weeks for the refund to be processed once your shipment is returned.
Can a store undo a refund? ›Can a merchant take back a refund? Merchants initiate a refund after a customer initiates a return or reports dissatisfaction with a product. There is no mechanism to reverse a refund.
Why am I not getting my PokeCoins? ›PokeCoins are awarded only after your Pokemon returns to you. So, if your little champion is still holding the fort, those coins won't be jingling in your virtual pocket just yet.
Why is there a 50 PokeCoin limit? ›The Short Answer to the 50 PokeCoin Limit
This limit isn't just a random decision by the developers. Think of it as a way to balance the in-game economy. With a cap in place, PokeCoins remain valuable and the temptation to farm them excessively is reduced.
Likely, your Electabuzz came back within 24 hours of someone else. When that happens, you get nothing. You only get coins when a Pokemon gets kicked out of the gym. You can only collect up to 50 coins in a day, regardless of how long that Pokemon was in the gym.
How to get 999 coins in Pokemon GO? ›
You can obtain Gimmighoul Coins in Pokémon GO by catching Roaming Form Gimmighoul, spinning the Photo Disc of Golden PokéStops, and doing various other activities. Once you've given 999 Gimmighoul Coins to Roaming Form Gimmighoul, it can evolve into Gholdengo.
Why are my coins disappearing in Pokemon GO? ›If you have lost your coins, it could be due to two reasons. Firstly, your account might have been hacked, and your coins might have been removed by someone else. Secondly, our Terms of Service team might have taken action after finding that you have broken the game rules.
How does buying PokeCoins work? ›In the Map View, tap the Main Menu. Tap Shop. Tap a pack of PokéCoins to purchase. You'll be prompted to complete the purchase via Google Play or Galaxy Store on Android devices or the App Store on iOS devices.
Can I get return back Pokemon GO? ›Trivia. Purifying a Shadow Pokémon will always cause the Charged Move in the first slot to be replaced with Return, even if Frustration was removed during a special event. Return cannot be re-taught once removed, even with an Elite Charged TM.
Can you undo a transfer in Pokemon GO? ›You'll receive Candy in exchange for transferring a Pokémon, but be careful: you can't get Pokémon back after you've transferred them.
How do I refund a Play Store purchase? ›- Go to the Play Store app.
- At the top right, click your Profile picture.
- Click Payments and subscriptions > Budget and history.
- For the order that you want to request a refund, click on View to see transaction details.
- Click Report a problem.
- Select the reason for the refund from the drop-down.
- Click Submit.
Unlike Frustration, you can use a Charged TM to forget Return at any time.