In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.
You may go through security with either an electronic or printed boarding card - electronic boarding cards on smart-phones are acceptable.
If you are travelling on a Non -European passport, your airline may request a VISA check prior to going through security - please visit your airline's ticket desk on the ground floor prior to going to Security and the Departure Gate to have your boarding card validated.
FAQs
In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.
Do I need to go to the desk if I have checked in online? ›
I have checked in online and have no hold baggage, do I need to go to check-in? If you have checked in and have a printed or mobile boarding pass and are not checking in any hold luggage you can go straight to security and through to the departure lounge.
Do I need to go to the counter if I checked in online? ›
You can usually check in online starting 24 hours before departure. If checking luggage, you will need to bring your luggage to a staffed counter or checked luggage station once you arrive at the airport. Benefits of online check-in: Avoid potential check-in lines at airport.
Do I still need to check in after checking in online? ›
Yes, you can but this is not necessary if you are not checking luggage and if you already have your boarding pass. If you need a new boarding pass or you need to check luggage than you will need to go to the counter or to a self check in machine.
What do I need to do if I have checked in online? ›
You'll need to bring your boarding pass or confirmation of check-in document and your passport to show before you board the plane. For most airlines, this can be either a pass on your phone or printed.
Can I go straight to security if I've checked in online? ›
Depending on your destination your check in time may vary. Are you travelling with hand luggage only? If you are, you may be able to check in online for free and print off your boarding pass, so all you need to do when you arrive at the airport is go straight through security.
Do you have to check in again if you check in online? ›
In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.
What are the disadvantages of online check in? ›
One disadvantage is certainly that many people have poor time management and arrive too late at the airport if they check in online. For some, this can lead to unwanted time pressure. On the other hand, those who still have to check in at the airport itself usually arrive early enough and are therefore over-punctual.
What happens when you check in online for a flight? ›
What happens when I check in online? You will receive your boarding pass conveniently by email. It is best to print it out and take it with you to the airport.
Do I need a boarding pass if I check in online? ›
Boarding Pass
Passengers are requested to carry a print out of their boarding card once they have completed their mobile Check-in. The boarding pass can also be obtained from one of the IndiGo counters at the airport. However, it is recommended to take the print in advance to skip the queue.
When you arrive at security, the TSA agent will scan your mobile boarding pass (or ask you to hold your phone over the scanner) just as they would scan a paper version. Ditto at the gate. You will still need to have a form of identification (drivers license, passport) to pass through security.
Where do I go if I checked in online? ›
Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.
What happens if you don't check in 24 hours before your flight? ›
If you don't meet your check-in time limits, we have the right to deny service. We may cancel your reservations, deny boarding, or refuse to check your bags.
Can I get a physical boarding pass if I check in online? ›
If you choose to print your boarding pass, you should first check in online. This is typically possible about 72 hours before your flight, with some airlines offering virtual check-ins up to 30 days in advance. After entering your data and completing the process, you can print your boarding pass.
Do you still need to go to the counter if you check in online for a flight? ›
It is highly recommended that you check-in online up to 24 hours before departure. If you are checking bags, it is recommended that you arrive at your airline ticket counter no less than 90 minutes prior to departure. If you have boarding pass and are not checking bags, you do not need to go to the ticket counter.
How do I get my boarding pass if I already checked in? ›
Additionally: Once you're checked in by any method, you can always use an airport kiosk to print a copy of your boarding pass.
What happens if I check in online for my flight? ›
When you check in online, you will receive your boarding pass on your mobile phone. It is best to print out your boarding pass after checking in online and take it with you to the airport. Alternatively, you can show the QR code on your smartphone.
Do I need to go to the check in desk if I already have my boarding pass? ›
If you have downloaded or printed your boarding pass and do not have any (hold) luggage to drop off, you do not need to go to the check-in desk.
How do I check my luggage if I check in online? ›
How it works:
- Begin check-in online or on the app.
- Select the number of bags to check and pay if needed.
- Download your boarding pass or print it at home.
- Scan your boarding pass at the kiosk for Express Bag Tags.
- Tag your bags and take them to Bag Drop.
