If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support (2024)

Learn what to do if you can't stream content with AirPlay, mirror the screen on your iOS device or Mac to your Apple TV or smart TV, or have another issue using AirPlay.

Try these steps first

After each step, see if you still need help.

  1. Make sure that your AirPlay-compatible devices are turned on and near each other.

  2. Check that the devices are updated to the latest software and are on the same Wi-Fi network.

  3. Restart the devices that you want to use with AirPlay or screen mirroring.

  4. If you're attempting to stream content to a device you set up in the Home app, check to make sure that Home Settings are not restricting AirPlay. Open the Home app, tap or click the More buttonIf screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support (1), select Home Settings, then select Speakers & TV to adjust your Home Settings as needed.

  5. If you're asked to enter a password on your Apple TV, check your Apple TV access restrictions. Alternatively, you might need to adjust your AirPlay password settings.

Still need help?

If you have another issue using AirPlay, learn what to do.

If your music unexpectedly stops

If your music stops playing unexpectedly, use your device or Siri to start playing music again. In some situations, the Home app might be using your HomePod,* Apple TV, or AirPlay-compatible speaker as the main audio source for streaming music (even if your HomePod or Apple TV isn’t currently playing music). Using Siri on that device or performing another task might cause playback to stop everywhere. You can also use an iOS device or computer with iTunes as an audio source to manually stream music instead.

If you see video but don't hear audio

If you don't hear audio when streaming video from your iOS device or Mac to your Apple TV, make sure that the volume is turned up and not muted on both your iOS device and your television or receiver.

If you still can’t use AirPlay after trying these steps, contact Apple Support.

*HomePod isn't available in all countries or regions.

Published Date:

If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support (2024)

FAQs

If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support? ›

Make sure that your AirPlay-compatible devices are turned on and near each other. Check that the devices are updated to the latest software and are on the same Wi-Fi network. Restart the devices that you want to use with AirPlay or screen mirroring.

Are AirPlay and screen mirroring no longer supported by Netflix? ›

Airplay and Screen Mirroring are no longer supported by Netflix. To use your Mac to watch Netflix on a TV, use a supported connection. Screen Mirroring and Sidecar are no longer supported by Netflix and need to be turned off while Netflix is playing. For help turning off these features, contact Apple Support.

How do I turn on AirPlay compatible devices? ›

Stream video automatically from iPhone or iPad
  1. Go to Settings on your iPhone or iPad with the latest version of iOS.
  2. Tap General.
  3. Tap AirPlay & Handoff, then tap Automatically AirPlay.
  4. Choose a setting. Never: Manually choose a device for AirPlay. Ask: Get suggested AirPlay connection notifications.
Apr 2, 2024

Why is screen mirroring not working on HBO Max? ›

Another reason why screen mirroring may not work on Netflix, HBO Max and others could be due to an outdated app or operating system on your device. An outdated app or operating system may not support the latest DRM or other requirements for screen mirroring.

How to check if TV is AirPlay compatible? ›

1 Navigate to Settings. 2 Select General. 3 If there is an option for Apple AirPlay Settings, then your device is compatible. If there is no option for AirPlay, then your device is not supported.

Why can't I screen mirror Netflix to my TV? ›

Make sure your smart TV, streaming device and iPhone or iPad are all on the same WiFi network. It means Netflix couldn't find any devices on your Wi-Fi network to cast or screen mirror to.

Did Netflix remove AirPlay? ›

Netflix chose to stop supporting older Apple TV models with their app. Netflix has chosen to block AirPlay since early 2019. AirPlay Screen Mirroring will not work for the Netflix service.

Why is AirPlay screen mirroring not working? ›

Make sure that your AirPlay-compatible devices are turned on and near each other. Check that the devices are updated to the latest software and are on the same Wi-Fi network. Restart the devices that you want to use with AirPlay or screen mirroring.

Why is my screen mirroring not connecting? ›

Make sure both devices are on the same Wi-Fi network.

To mirror your screen to your TV, both your mobile device and TV or streaming device need to be connected to the same Wi-Fi network. Check the Wi-Fi settings on both devices and make sure they are connected to the same network.

How do I force AirPlay to work? ›

Go to Settings on your iPhone or iPad with the latest version of iOS. Tap General. Tap AirPlay & Handoff, then tap Automatically AirPlay.

Why is my HBO Max not casting to my TV? ›

Check Internet Connection: Ensure your Wi-Fi is strong and stable for uninterrupted casting. Restart Chromecast: Power cycle your Chromecast device to resolve minor issues. Update HBO Max App: Make sure you're using the latest app version for optimal performance.

Why is my TV not popping up on screen mirroring? ›

The first thing you will want to check is if the input of your TV is set to screen mirroring. If the input is something else, say an HDMI source, you will have issues mirroring your phone's screen to your TV. On most TVs, you can head into the settings menu to change the current input.

Can you not AirPlay HBO Max? ›

You can use AirPlay to stream Max from your iPhone, iPad, or Mac to your AirPlay 2-compatible device.

Why can't I screen mirror to my Vizio TV? ›

Power down your VIZIO SmartCast device and your control device (phone, tablet, computer), then switch them back on. If that doesn't do the trick, give your Wi-Fi network a quick refresh. Unplug your router for a few seconds, plug it back in, and after a minute or so, try Google Casting again.

What devices are AirPlay compatible? ›

Apple Footer
  • Store.
  • Mac.
  • iPad.
  • iPhone.
  • Watch.
  • Vision.
  • AirPods.
  • TV & Home.

Can Netflix be used with AirPlay? ›

Unfortunately, mirroring Netflix is not possible at this time. Netflix does not support AirPlay mirroring due to HDCP content.

Why can I no longer AirPlay to my TV? ›

Make sure that your AirPlay-compatible devices are turned on and near each other. Check that the devices are updated to the latest software and are on the same Wi-Fi network. Restart the devices that you want to use with AirPlay or screen mirroring.

Does Netflix let you screen share? ›

Start watching a film or episode as you usually would when using Netflix. A Netflix screen share session will automatically be created with the media playing on the left and a chatroom on the right. Select the Invite link to copy it to your device's clipboard. One some devices this may appear as just Link.

Why can't I AirPlay Netflix on Roku? ›

Please note that to ensure that Airplay is successfully connected to your Roku device, make sure your Roku device has the Airplay option enabled. To check that, go to Settings > Apple Airplay & HomeKit AirPlay. Enable AirPlay if it is turned off. Now, try to connect Airplay to your Roku device.

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