Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.
- Check that you're able to use Apple Pay:
- Contact your card issuer to see if they support Apple Pay.
- Update to the latest version ofiOS, watchOS,macOS, or visionOS.
- Confirm that you have Face ID,Touch ID, Optic ID, or a passcode set on your device.
- Make sure that you are in a supported country or region.
- Check that your device is compatible with Apple Pay.
- Check for service outages or connection issues.
- Contact your bank or card issuer if you see the following error messages while adding your card to Apple Wallet:
- Could Not Add Card
- Invalid Card
- Card Device Limit
If you need help adding a card, learn how to set up Apple Pay. For issues connecting your account in the Wallet app or viewing your account details, learn how to connect your account to the Wallet app.
Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.
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