Print statements to provide your customerswith a complete record of their invoice, debit memo, chargeback, receipt,on-account credit, credit memo, and adjustment activity for a specifiedperiod.
To set up for statements, complete these tasks:
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Set Receivables System Optionsfor Statements
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Define Remit-to Addresses
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Define Lookup to Print Custom Statements
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Define Statement Cycles
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Define Customer Site Profiles
Set Receivables System Options for Statements
Set the necessary Receivables system options forstatement processing.
To set Receivables system options for statements:
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Navigate to the Create System Optionsor Edit System Options page.
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Select the applicable businessunit.
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Click the Billing and Revenue tab,if it isn't already displayed.
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Enable the Print remit-to address option to print your remit-toaddresses on your customer statements.
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Enable the Print home country option to print your home countryon transactions and statements that refer to addresses in that country.
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In the Default Country field, select a country to use as yourhome country. This is the default country value for your remit-toaddresses. The home country is also used in tax calculations and fortaxpayer ID and tax registration number validation.
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Complete or update the rest ofReceivables system options according to your requirements, and save.
Define Remit-to Addresses
Define remit-to addresses to provide default remit-toinformation on statements and transactions.
To define a remit-to address:
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Navigate to the Create Remit-toAddress page.
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In the Remit-to Address Set field, select a reference data set.
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The Country field displays the default country defined in Receivables systemoptions. If necessary, select another country.
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Enter the address details and save.
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In the Receipt from Criteria section,click the Create icon to openthe Create Receipt from Criteria window. Use this window to assignthe remit-to address you just created to customer bill-to sites inspecified locations.
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In the Country field, select a country to assign customer bill-tosites this remit-to address.
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If necessary, use the State field and Postal Code fields to further limit the remit-to addressassignment, and save.
Define Lookup to Print Custom Statements
By default, the Create Customer Statements process generates one statement document for all the accounts and sites of each customer with a Preferred Delivery Method setting of Paper in the customer account or site profile. To enable the printing of custom statements for individual customer accounts or sites, you must define the AR_PRINT_STATEMENT_BURSTING lookup.
To define the lookup for custom statements:
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Navigate to the Setup and Maintenance work area.
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Search for the setup task Manage Receivables Lookups.
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In the Manage Receivables Lookups page, search for the AR_FEATURES lookup type.
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Enter a new row for the lookup code.
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In the Lookup Code field, enter AR_PRINT_STATEMENT_BURSTING.
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In the Reference Data Set field, select Common Set.
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Select the Enabled option.
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In the Meaning field, enter a description of this lookup code.
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Save your work.
After you define the AR_PRINT_STATEMENT_BURSTING lookup, you can create custom BI Publisher templates to use for the statements of individual customer accounts and sites with a Preferred Delivery Method of Paper in the customer profile.
Define Statement Cycles
Define statement cycles to determine when to sendstatements to your customers.
To define a statement cycle:
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Navigate to the Manage StatementCycles page.
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In the Search Results section,click the Add icon.
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In the Name field, enter a name for this statement cycle.
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In the Interval field, select the interval that determines howoften to generate statements: weekly, monthly, quarterly.
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In the Cycle Dates section, clickthe Add icon.
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In the Business Unit field, select the business unit that willuse this statement cycle.
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In the Statement Date field, enter the first date on which toprint statements for the statement cycle.
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Repeat steps 5 to 7 until you havethe appropriate number of rows for the statement cycle interval foreach applicable business unit.
For example, enterfour rows for a quarterly interval or twelve rows for a monthly intervalto cover the period of one year.
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Enable the Skip option on a row if you want to skip an intervalin the statement cycle.
For example, after creatinga statement cycle with a monthly interval and twelve monthly statementdates, you decide to send statements bi-monthly instead of monthly.You can enable the Skip optionon every other row to reduce the number of statements to six per year.
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Complete the remaining fields accordingto your requirements, and save.
Define Customer Site Profiles
After you define remit-to addresses and statementcycles, you must enable the appropriate profile settings on each customerbill-to site to which you plan to send statements. If you aren't usingone statement site for the customer, you can, depending on your requirements,assign a different statement cycle to the bill-to sites belongingto the same customer account. In this way each bill-to site can haveits own statement for its site transactions.
To define customer site profiles for statements:
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Navigate to the Edit Site pageof the applicable customer site.
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Navigate to the Statement and Dunningsection.
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Enable the Send statement option.
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In the Statement Cycle field, select the statement cycle touse for this site.
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Click the Late Charges tab.
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Navigate to the Currency Settingssection.
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Click the Add icon.
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In the Currency field, select the currency used by this site.
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In the Minimum Statement Amount field, enter a minimum amountto generate statement. Receivables generates statements for the sitewhenever the minimum outstanding balance in the given currency isgreater than this amount.
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Complete the remaining fields accordingto your requirements, and save.