If you don’t have the Capital One Mobile app or prefer not to use the method described above, you can use a government-issued ID that can be scanned to verify your information in our system.
See Also
Getting to Know the Servicemembers Civil Relief Act (SCRA)Best credit card benefits for active-duty military - BankrateActive Duty Tax Credit | ServicesTax Terms Defined for the Military | Military OneSourceIf you don’t have a scannable government-issued ID, the following forms of identification are acceptable for manual review:
- U.S. State-issued Driver's License or Learner's Permit (including Guam, Puerto Rico and the US Virgin Islands)
- State Issued Non-Driver ID
- Passport (Book or Card)
- U.S. Military ID (includes Common Access Card issued by the Department of Defense)
- Resident Alien Card - Permanent or Temporary (also known as “Green Card” or “Permanent Resident Card”)
- U.S. Employment Authorization Document (EAD card)/Work Permit with photo
- U.S. B1 or B2 Visa with photo (includes Border Crossing Card from Mexico and U.S. B1/B2 Visas attached/unattached to foreign passports)
- Matricula Consular (Mexico only)
- Texas Concealed Carry License (Texas only)
- Global Entry
Note: ID policies might change in the future and may require an alternate form of identification. In addition, certain types of transactions may require different methods of authentication.
