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It’s fundamental for most social media platforms out there to protect the integrity of their users’ accounts.
Only you should be able to access your Instagram account at your will, but hackers these days are so clever that it’s necessary to come up with new ideas to protect users’ information.
That’s why receiving the security code on your phone it’s a way for Instagram to provide you with the protection you need.
But what if Instagram not sending security code (SMS)?
At the end of the day, the SMS code is fundamental to access your account correctly, so this is a problem that needs a solution right now.
That’s why in this new blog post, we will be talking about:
- Why is Instagram not sending SMS code?
- How to fix Instagram not sending security code (SMS) problem;
- The importance of receiving Instagram security code to properly log in to your account.
Table Of Contents
3 Things You Must Know About Instagram Security Code
So, what’s the point of the Instagram verification code? Two Factor Authentication is really important nowadays for social network companies, such as Facebook.
Instagram asks its users to receive the security code so they can ensure that the truthful owner of the account is the one trying to log in from a different phone or device.
So, if this verification code is so vital, then why is Instagram not sending security code?! We are about to find out.
Pro Tip: Remember that Facebook owns Instagram. So, if Facebook is not Working due to a major outage or a server overload, then Instagram users will also be unable to use all Instagram features correctly.
1. The Platform Needs to Protect Your Instagram Account
Whenever you create a new Instagram account, the platform asks you to put your phone number and email ID address.
This is not optional - it’s part of Instagram Terms of Use for every single user who wants to create a new account.
2. Instagram “Unusual Activity” Message
If Instagram detects an Unusual Login Attempt on your account, then the best way for them to protect you against hackers trying to scrape information is by sending the security code.
That way, if there’s any kind of suspicious activity, the Instagram security code SMS helps so the right person can login and not an impostor.
3. Instagram Security Code SMS and Email Verification Can Both Fail
Phone or email verification are both necessary, but they can fail without notice.
Of course, if you entered your email correctly and are waiting to receive an Instagram security code in your email but can’t see it, you better check the spam folder.
Nonetheless, most mobile devices don’t have something similar as the “spam folder for” receiving SMS code, so finding a solution for the Instagram security code for mobile device users might be trickier.
How to Fix Instagram Security Code SMS Error
If you are struggling to receive SMS Instagram security code, it’s time to take a look at the multiple fixes available for Instagram users.
Before starting, consider that if you are looking to create a new account or if you have an account that you created recently, you better type in the correct phone number and email address!
Let’s not wait any longer - this is how you fix Instagram not sending SMS code!
Read Also: Have you wondered what that Green Circle Instagram means on your friend’s story? Wonder no more! Click the previously mentioned link so you can learn everything about this matter.
Fix 1: Ensure You Have a Stable Internet Connection
Many users that have experienced problems in their Instagram accounts receiving the security code have had bad internet connections.
If the app can’t correctly connect to the internet, then sending the SMS won’t be possible.
Check if there’s a problem with your Wi-Fi or your mobile network - an unstable internet connection will also cause problems in other apps on your device.
Fix 2: Check if You Can Receive SMS on Your Mobile Number
Now, receiving SMS on your phone number is a problem related to your mobile network and not your Wi-Fi.
Therefore, if you try an alternate verification mode (such as email) and still can’t receive the code by trying multiple times, then move on to the next fix.
Fix 3: Give Permissions to the Instagram App
Perhaps you haven’t given the required permissions to the Instagram app to work properly.
First, log in to your account with your password and then go to your “phone’s settings.”
Find Instagram and toggle on all the buttons as shown in the following image:
Now, try again and wait for the message to arrive at your mobile number. If that doesn’t work, then move on.
Fix 4: Update Instagram Before Sending Security Code
Maybe the problem isn’t related to your IP address or your device.
In that case, updating the Instagram application is the best way to go.
- Go to Google Play Store, look for Instagram, and download the latest version if you use Android.
- In case you use iOS, do the same thing by going to the App Store. Login to your account and try once again.
Alternatively: Clear Cache
To clear the cache of your device, just follow these steps:
- Android: Go to settings, find the Instagram application, and tap on “clear cache;”
- iPhone: Go to settings, find the Instagram application, tap on storage and then “Offload App.”
The above steps should work to clear all junk data accumulated on your mobile device.
Fix 5: Log in to Your Account from a Web Browser and Send Verification Code
Trying different devices at the same time should do the trick! Go to a web browser and open a tab using “Incognito Mode.”
Then, proceed to login to your account in the Incognito Mode tab and check if you can now receive the SMS.
Keep in mind that using a different IP address might trigger a security breach warning on the platform.
Fix 6: Contact Instagram Support Team
If you aren’t even trying to use Instagram from a different IP address and you can’t still get that precious SMS, then it’s time to contact the support team by clicking here.
This is the last resort alternative, though. At this point, all the problems should be solved. Otherwise, explain your case and wait for an answer.
That’s all you must know about the Instagram verification code! Check the other guides we’ve written especially for you on GrowFollowing.
Instagram SMS Security Code FAQ
Why Did I Get a Text With an Instagram Code Without Asking for It?
Someone might be trying to use your account without your permission, and Instagram identified it. That’s why it’s fundamental to have 2FA active.
How Do You Get into Instagram Without a Security Code?
To do this, you should click or tap the “I forgot my password” option. In any case, you must have access to the email you used when you first registered on Instagram.
About the author
Karen
Karen is a senior technical writer and copywriter here at GrowFollowing. Her area of expertize are social media apps and new media.
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