Instant Deposit for Trading Derivatives | Crypto.com Help Center (2024)

Funds deposited into your USD Fiat Wallet via the ACH Pull Network (i.e., the Instant Deposit feature) can now be used for trading Derivatives via the Crypto.com App, subject to certain criteria. This allows you to access immediate funding to trade Derivatives before your deposit settles.

This deposit feature is in addition to your ability to use settled funds in your USD Fiat Wallet (i.e., deposits via bank transfer and wire transfer) to fund your Derivatives contracts.

Please visit our Help Center for more information on the Instant Deposit feature and Crypto.com App Derivative Products.

Who is eligible to use Instant Deposit for trading Derivatives?

In order to use the Instant Deposit feature for funding Derivatives contracts, you must first be eligible for this feature and enable it. Visit our Help Center for more information on Setting Up Instant Deposit.

The eligibility criteria for using Instant Deposit to fund Derivatives contracts is laid out below.

Based on the eligibility criteria you meet, you will be granted a Derivatives Trading Limit that will apply to trades which use Instant Deposit funding (i.e., unsettled funds or Pending Balance). If you are trading with settled funds from a bank or wire transfer (i.e., Available Balance), this limit does not apply.

Please visit our Help Center for more information on Pending Balance and Available Balance for Instant Deposits.

User’s Crypto.com Visa Card tier with an ongoing cardholder CRO Lockup

No. of days to the end of User’s 180-day cardholder CRO Lockup holding period from the most recent Instant Deposit date

Derivatives Trading Limit (Weekly)

No Card or No CRO Lockup

N/A

$300*

Midnight Blue

N/A

$300*

Ruby Steel

N/A

$500*

Royal Indigo and Jade Green

<= 60 days

$500*

Royal Indigo and Jade Green

> 60 days

$1,000

Frosted Rose Gold and Icy White

<= 60 days

$500*

Frosted Rose Gold and Icy White

> 60 days

$5,000

Obsidian and Prime

<= 60 days

$500*

Obsidian and Prime

> 60 days

$30,000

*Additional risk criteria: When placing a Derivatives trade, you must not have any cryptocurrency purchase chargebacks within the last 120 days, or any Instant Deposit (USD ACH Pull) returns within the last 90 days. Otherwise, you will not be eligible for a Derivatives Trading Limit (i.e., limit = $0).

To illustrate with an example:

You have an ongoing cardholder CRO lockup for a Royal Indigo card. When you use Instant Deposit to fund your USD Fiat Wallet, you have 80 days left on your lockup’s holding period.

  • If you deposit $1,000, you are eligible for a Derivatives Trading Limit of $1,000.

  • If you deposit $800, you are still eligible for a Derivatives Trading Limit of $1,000. However, you will only have $800 to use unless you deposit more funds.

  • If you deposit $1,200, you are eligible for a Derivatives Trading Limit of $1,000. The additional $200 via Instant Deposit will not be able to be used for funding Derivatives contracts, but it can be used elsewhere in the Crypto.com App. For example, buying cryptocurrency.

If you have 30 days left on your cardholder CRO lockup holding period when using Instant Deposit to fund your USD Fiat Wallet instead, the additional risk criteria applies and your limit is reduced.

You will be eligible for a Derivatives Trading Limit of $500, subject to you not having any cryptocurrency purchase chargebacks within the last 120 days or any Instant Deposit return within the last 90 days when placing a derivatives trade. Otherwise, you will not be eligible for a Derivatives Trading Limit (i.e., limit = $0).

How does the Derivatives Trading Limit work?

Your Eligible Derivatives Trading Limit is the maximum exposure you can have to Derivatives trading using Instant Deposit every week. When you open a position that debits your USD Fiat Wallet and uses Instant Deposit funds (i.e., unsettled funds or Pending Balance), the debited amount will use your Derivatives Trading Limit. When you close a position that credits your USD Fiat Wallet, the credited amount will recover your used Derivatives Trading Limit and make it available again.

Example:

Sequence No.

Description

Eligible Limit

Available Limit

Used Limit

Fiat Balance

1

You are eligible for a Derivatives Trading Limit of $1,000. You deposit $500 into your USD Fiat Wallet with Instant Deposit.

$1,000

$1,000

$0

$500

2

You open a Derivatives position and are debited $50 for the trade.

$1,000

$950

$50

$450

3a

Your position is closed at profit and you are credited $100.

$1,000

$1,000

$0

$550

3b

Your position is closed at loss and you are credited $20 instead.

$1,000

$970

$30

$470

3c

Your position is closed at max loss and you are credited $0.

$1,000

$950

$50

$450

How do I know if I have an available Derivatives Trading Limit?

On the order input screen, expand the “You Pay” section and tap on the Usable Fiat Balance information icon. There will be information on your Available Limit, Used Limit, and Eligible Limit. Do note that this does not reflect your available balance in your USD Fiat Wallet.

For example, you are eligible for a Derivatives Trading Limit of $500 and used $30 of it. Your Available Limit is now $470.

  • If you have an Instant Deposit of $1,000, only $470 can be used for trading Derivatives.

  • If you have an Instant Deposit of $200, you can only use $200 for the trade unless you deposit $270 more to access the full Available Limit.

If you are eligible for a Derivatives Trading Limit, you will see a section in the pop-up modal that includes your Available Limit, Used Limit, and Eligible Limit.

Do note that this does not reflect your available balance in your USD Fiat Wallet.

Instant Deposit for Trading Derivatives | Crypto.com Help Center (1)

How does the Instant Deposit eligibility criteria differ for buying cryptocurrency and trading Derivatives?

When you have enabled Instant Deposit, you will be able to use the feature subject to your deposit limits. The eligibility criteria for using Instant Deposit to fund Derivatives contracts is in addition to the feature offering.

You may have deposited the maximum amount for the Instant Deposit feature but can only use a subset of that for trading Derivatives. It is also possible that you have successfully enabled Instant Deposit, but do not meet the eligibility criteria for using it to trade Derivatives. In this case, you can still use Instant Deposit to buy cryptocurrency.

What happens to my Derivatives Trading Limit if I upgrade my Crypto.com Visa Card lockup amount?

Your Derivatives Trading Limit will be updated on the day after you upgrade your Card lockup amount.

What happens to my Derivatives Trading Limit if I hold a Crypto.com Visa Card but have no active Card lockup?

The active Card lockup is key to determining your Derivatives Trading Limit. Without an active Card lockup, your Derivatives Trading Limit will be determined as if you do not have a Card.

For example, if you hold a Royal Indigo Card but have no active Card lockup, you are eligible for a Derivatives Trading Limit of $300, subject to you meeting the additional risk criteria.

How will I know if I am eligible for a Derivatives Trading Limit?

You will be able to check your eligibility and Derivatives Trading Limit information on the order input screens when placing a trade for UpDown or Strike Options.

On the order input screen, expand the “You Pay” section and tap on the Usable Fiat Balance information icon.

If you are eligible for a Derivatives Trading Limit, you will see a section in the pop-up modal that includes your Available Limit, Used Limit, and Eligible Limit.

Do note that this does not reflect your available balance in your USD Fiat Wallet.

Instant Deposit for Trading Derivatives | Crypto.com Help Center (2)

If you are not eligible for a Derivatives Trading Limit, you will not see the Instant Deposit Derivatives Limit section.

Instant Deposit for Trading Derivatives | Crypto.com Help Center (3)

When does the Derivatives Trading Limit reset?

Your Eligible Derivatives Trading Limit is refreshed daily. Any changes to your eligibility criteria will be reflected on the following day.

Your Available Derivatives Trading Limit is refreshed weekly on Sunday 00:00-00:30 UTC to your full Eligible Limit.

What happens when my Instant Deposit is settled?

When your Instant Deposit is settled and you have used some of your Derivatives Trading Limit, the amount settled will offset the Used Limit and make it available again.

What happens if my Instant Deposit settlement fails?

If your Instant Deposit settlement fails, you may have an Outstanding Balance that will need to be settled. Otherwise, Crypto.com has the right to liquidate your assets. Please visit our Help Center for more information on the Outstanding Balance for Instant Deposits.

If you have any open Derivatives trade positions, rest assured that they will remain unaffected by the Instant Deposit asset liquidation process noted above.

When your Derivative positions are closed, knocked out, or expired, any credited amount will be used to offset your Outstanding Balance. If the credited amount is more than the Outstanding Balance, the remaining amount after the offset will be added to your Available Balance.

If there are no amounts credited (i.e., your position is closed at max loss), there will be no impact to your Outstanding Balance and you will still need to settle it.

An Instant Deposit settlement failure is considered a return. If your eligibility is subject to the additional risk criteria, this will result in you not meeting the criteria for having no Instant Deposit returns in the last 90 days. Please refer to Eligibility Criteria for more information.

Related Articles

How do I close my Crypto.com App account?Crypto.com Soft LockupGetting Started With Derivatives TradingFiat Wallet - Instant Deposit with USD via ACH Pull NetworkCrypto Funding for Trading Derivatives
Instant Deposit for Trading Derivatives | Crypto.com Help Center (2024)

FAQs

How long does instant deposit take on crypto com? ›

The Instant Deposit feature credits you with the deposit amount before the funds are settled, so you no longer have to wait to start buying crypto. After you initiate an Instant Deposit, you will receive the funds within 30 minutes.

Why is Crypto.com rejecting my deposit? ›

For seamless verification, please ensure you deposit USD from the bank account which you have selected, and your bank account name matches with your Crypto.com Exchange account's legal entity name. If these details are incorrect, your deposit request may be rejected.

Why is Crypto.com taking so long to transfer? ›

Crypto received via blockchain network requires confirmation and the confirmation speed depends on how much your sender is willing to pay for the network fee. Your balance will be updated as soon as the first confirmation is received for the transaction.

How long does it take to withdraw from Crypto com to bank? ›

Withdrawals- Processing Time

Withdrawals to an external address may take 2-3 hours to process. Withdrawals to the Crypto.com App are instant.

How long does it take crypto.com to verify? ›

This is a case-by-case process and may take anywhere from a few hours to a couple of business days, depending on many factors (e.g. your country of application, nationality, quality of the pictures, etc.). If your status does not change within 3 business days, please contact Support through https://chat.crypto.com/.

Why does crypto com take 24 hours to withdraw? ›

To safeguard your funds, you are recommended to enable the 24-hour withdrawal lock, which protects your account by disabling withdrawals for 24 hours to addresses that have been newly whitelisted.

Is anyone having trouble with crypto com? ›

User reports indicate no current problems at Crypto.com

The platform allows users to control their money, data and identity.

Why is my bank blocking me from buying crypto? ›

Contact Your Bank: Sometimes, banks may block certain types of transactions, including those related to cryptocurrency, as a precautionary measure. If you're experiencing issues with your card payments, a simple call to your bank can often resolve these blocks and provide clarification on any transaction limits.

Can I deposit from Crypto com to my bank account? ›

Crypto.com users can withdraw USD from the App by selling crypto to their USD fiat wallet and transferring USD funds from this wallet to their U.S. bank account(s) on the ACH network.

Why is my crypto transfer taking so long? ›

Why is my crypto transfer taking so long? It could be because the Bitcoin network is very busy or because the fee you paid for the transaction was too low.

How to check crypto.com deposit status? ›

You can check the on-chain deposit status by pasting the transaction hash provided by the withdrawal platform to the relevant blockchain explorer.

How long does it take to receive a transfer on Crypto com? ›

In most cases, withdrawals are almost instant and normally should take no longer than 2-3 hours to be processed. Note: Withdrawals will be sent from an address that differs from your crypto's deposit address.

Which crypto wallet can withdraw to a bank account? ›

To transfer crypto to a bank account, you can use centralized crypto wallets to sell crypto for fiat money and withdraw them to your bank account. Some popular crypto wallets that enable this functionality are Coinbase, Binance, Crypto.com, Kraken, and swissmoney.

How to cash out cryptocurrency? ›

Here are five ways you can cash out your crypto or Bitcoin.
  1. Use an exchange to sell crypto.
  2. Use your broker to sell crypto.
  3. Go with a peer-to-peer trade.
  4. Cash out at a Bitcoin ATM.
  5. Trade one crypto for another and then cash out.
  6. Bottom line.
Feb 9, 2024

How do I transfer crypto to my bank account? ›

You only need a crypto wallet and digital funds to do the following.
  1. Find a Reliable Crypto Exchange Platform. ...
  2. Send BTC to the Exchange. ...
  3. Sell Your Crypto Funds. ...
  4. Withdraw to Your Bank Account.
Jan 5, 2024

How long does crypto deposit take? ›

Kraken's confirmations requirements
CryptocurrencyConfirmations requiredEstimated Time* If included in the next block.
Bitcoin Cash (BCH)15 confirmations2.5 hours (150 minutes)
BitDAO (BIT)Approximately 70 confirmations14 minutes
Bittensor (TAO)N/A1 minute
Bittorrent (BTT)20 confirmations2 minutes
157 more rows

Is crypto payments instant? ›

How Long Does It Take to Send Bitcoin? The total time it takes for BTC to be sent and received varies from transaction to transaction. Bitcoin's transaction times can vary greatly, ranging anywhere from ten minutes to one day. However, it will usually take between thirty minutes and two hours to complete the process.

Can you send crypto immediately on Crypto com? ›

The Crypto.com App supports off-chain transactions to its customers, which means no fees and instant transfers to others using the platform.

How to do instant withdrawal on crypto com? ›

How to submit a USD withdrawal request?
  1. Go to “Fiat Wallet” from Menu Button or the Accounts Menu. Tap “Transfer” > “Withdraw” > “USD”
  2. Tap on your USD balance and Withdraw USD.
  3. Tap Add Bank Account or select the preferred bank account if it has already been added.

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