Interac down? Current problems and outages | (2024)

FAQs

Interac down? Current problems and outages |? ›

No incidents reported today.

User reports indicate no current problems at Interac.

This may occur if the sender enters an incorrect email address, or if the recipient declines the Interac e-Transfer, responds incorrectly to the security question, or takes no action.

Interac Online is being phased out by major financial institutions and will no longer be supported as a payment option for deposits. Updates to OLG will take effect on December 8, 2022 onwards.

If you were expecting an Interac e-Transfer but didn't receive it, check your spam folders or contact the sender to make sure they have the correct email address. If the sender uses an email that you've registered for Autodeposit, the transfer is processed immediately and cannot be reversed.

Interac Debit is made to be a simple, secure, and easy way to pay for your everyday purchases, and is accepted across Canada and approximately 2 million retailers in the United States.

How do I reverse an Interac e-Transfer transaction? Unfortunately, once a deposit has been made there is no way to reverse the transaction. You'll have to make arrangements directly with the recipient. You should only send money transfers to parties you know and trust.

All transfers of $250 or less will send instantly, without any delay. Within a 24-hour period you'll be able to instantly send up to $500 by Interac e-Transfer. Transfers over $250 will get to your desired recipient within 30 minutes of hitting send.

Missing paperwork

Banks often ask for supporting documents when making international transfers to verify their legitimacy and detect if there's anything fishy about it. Insufficient documents provided to support the transaction can also lead to bank transfer delays.

Number of reasons why your online bank transfer was declined. Insufficient funds. Account information that is incorrect. Limitations on accounts.

Can Americans use Interac e-Transfer? ›

Interac e-Transfer is not available in the United States but it is possible to send money from a Canadian bank to the U.S. via Interac's partnership with MasterCard and Western Union.

Send and receive money person-to-person in the U.S.

While there is no Interac e-Transfer in the U.S., there are several ways to send money between U.S. accounts through 3rd party apps like Venmo, PayPal, Apple Cash and Cash App with a U.S. cell number.

Interac e-Transfer is only available within Canada, which means both you and the recipient must have a Canadian bank account that is partnered with Interac. (The majority have.) Limits: Most institutions do have transaction limits. These could be daily limits and/or weekly limits on how much money you can send.

Invalid Email or Mobile Phone Number: Some essential details are incorrect. Auto-deposit Failed: The recipient's account is closed or invalid. Declined: The recipient declined the transfer. Expired: The recipient didn't accept the transfer within 30 days.

Call our toll-free number at 1-855-789-2979 or at 416-362-8550.

Interac e-Transfer is only available within Canada, which means both you and the recipient must have a Canadian bank account that is partnered with Interac. (The majority have.) Limits: Most institutions do have transaction limits. These could be daily limits and/or weekly limits on how much money you can send.

Interac e-Transfers leverage internet connectivity. This means if either the sender or the recipient of the transfer has a weak Wi-Fi signal, it could cause delays. If your transfer hasn't been completed after a few minutes, check your internet connection.

It's easy to make transactions online using Interac e-Transfer. Making your everyday transactions has never been easier with Interac e-Transfer. Whether you're sending money to a loved one or paying your rent, you can send and receive money anytime, online, on the go ¹.