Is Dropbox safe to use? (2024)

At Dropbox, the security of your data is our highest priority. We have a dedicated security team using the best tools and engineering practices available to build and maintain Dropbox, and you can rest assured that we've implemented multiple levels of security to protect and back up your files.

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Dropbox.com

You can also take advantage of two-step verification, a login authentication feature which you can enable to add another layer of security to your account.

Other Dropbox users can't see your files in Dropbox unless you share links to files or share folders. Like most online services, we have a small number of employees who must be able to access user data for the reasons stated in our privacy policy (e.g., when legally required to do so). But that's the rare exception, not the rule. We have strict policy and technical access controls that prohibit employee access except in these rare circ*mstances. In addition, we employ a number of physical and logical security measures to protect user information from unauthorized access.

Not using Dropbox yet? See how Dropbox cloud security keeps you safe.

Learn more

  • Dropbox files at rest are encrypted using 256-bit Advanced Encryption Standard (AES)
  • Dropbox uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to protect data in transit between Dropbox apps and our servers
  • SSL/TSL creates a secure tunnel protected by 128-bit or higher Advanced Encryption Standard (AES) encryption
  • Dropbox applications and infrastructure are regularly tested for security vulnerabilities and hardened to enhance security and protect against attacks
  • Two-step verification is available for an extra layer of security at login
  • If you use two-step verification, you can choose to receive security codes by text message or from any Time-Based One-Time Password (TOTP) app, such as those listed here
  • Public files are only viewable by people who have a link to the file(s)
  • Advanced key management and end-to-end encryption are available to provide an extra layer of security

Dropbox is designed with multiple layers of protection, including secure data transfer, encryption, network configuration, and application- and user-level controls that are distributed across a scalable, secure infrastructure.

Access via third-party apps

Some third party apps with Dropbox integration will ask for permission to access your Dropbox. To grant access, you will need to log in to your Dropbox account and explicitly press the Authorize button when prompted. You can visit the Apps linked section of your account settings to review the apps you've granted permission to and revoke access at your discretion.

Is Dropbox safe to use? (2024)

FAQs

Is Dropbox safe to use? ›

Is Dropbox safe? Dropbox makes cloud data protection its top priority—we use multiple layers of protection across a distributed, reliable cloud infrastructure. So whether you're an individual or team, our cloud security solutions provide the same standard of protection to all your online data.

Is Dropbox safe and private? ›

All files you store in Dropbox are private. Other people cannot see and open those files unless you purposely share links to files or share folders with others.

What is the downside of Dropbox? ›

The biggest drawback of Dropbox security is the absence of zero-knowledge encryption in its personal accounts. This means Dropbox and its employees hold the encryption key for your account, and their staff can access your data anytime without your knowledge.

How trustworthy is Dropbox? ›

Dropbox is a secure and trustworthy cloud storage solution. However, Dropbox's privacy policy is lacking, as the service admits to sharing data with third parties.

Is Dropbox 100% secure? ›

While Dropbox does use standard encryption protocols, it doesn't offer end-to-end encryption which means your files and private information is accessible without you even knowing. They have access to the encryption key, so in theory your private files and information is a free for all at Dropbox.

Can Dropbox get hacked? ›

Upon further investigation, we discovered that a threat actor had accessed data including Dropbox Sign customer information such as email addresses, user names, phone numbers and hashed passwords, in addition to general account settings and certain authentication information such as API keys, OAuth tokens, and multi- ...

Does Dropbox have security issues? ›

Social engineering—the most dangerous vulnerabilities are on the user side of the Dropbox environment. Users often face phishing and social engineering attacks designed to trick people into giving up their credentials and access to their accounts.

Why not use Dropbox? ›

Security weaknesses inherent in Dropbox can leave businesses vulnerable to multiple risks. Read-and-write privileges for individual users are not customizable. Files can't be locked for collaborative editing.

Is anyone still using Dropbox? ›

With a market capitalization in excess of $8.5 billion and 15.4 million users worldwide, Dropbox can justifiably claim to be the world's most popular cloud storage platform.

Is it safe to have a free Dropbox account? ›

Learn more. Dropbox is designed with multiple layers of protection, including secure data transfer, encryption, network configuration, and application- and user-level controls that are distributed across a scalable, secure infrastructure.

Is Google or Dropbox safer? ›

Key Takeaways. Both Google Drive and Dropbox use 256-bit encryption and TLS/SSL encryption protocols. Dropbox is more secure than Google Drive because it has more advanced security features.

Is my data safe with Dropbox? ›

Frequently asked questions. Is Dropbox secure? Yes. Whether you have a personal Dropbox account, work in a team using Dropbox to collaborate, or oversee an enterprise-level solution as an IT admin – the security of your data is our highest priority.

Do I need Dropbox if I have Google Drive? ›

Verdict: Google Drive excels in search functionality, but Dropbox offers superior file organization options. Google Drive: Offers secure file sharing options, but link expiration is limited to paid plans. Google Workspace subscription unlocks additional collaboration tools.

What is more secure than Dropbox? ›

Internxt. The best Dropbox alternative concerning privacy and security, Internxt is an open-source cloud storage service built on blockchain. All files uploaded or shared through the service are end-to-end encrypted, ensuring user files are safe, sound, and inaccessible to all first and third parties.

Is Dropbox vulnerable? ›

Dropbox files at rest are encrypted using 256-bit Advanced Encryption Standard (AES) Dropbox uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to protect data in transit between Dropbox apps and our servers.

Can anyone see what in my Dropbox? ›

Only people invited: Only people you invite can access your files and folders. If someone who wasn't invited receives the link, they can't open it.

Is Dropbox safer than Google Drive? ›

However, Dropbox does surpass Google Drive when it comes to securing your shared files. You can set passwords on shared files in Dropbox so that only people who have that password can access them. You can also set an expiration date for sharing, after which the file-sharing link won't work.

Can Dropbox staff access my files? ›

If you're a team member, and you linked your personal and team Dropbox accounts, “sign in as a user” doesn't allow your admin to open and access your linked personal account. However, they can view the name and email address of your linked personal account.

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