Is It Safe to Give Credit Card Number Over Phone? (2024)

Is It Safe to Give Credit Card Number Over Phone? (2)3 min read

Is It Safe to Give Credit Card Number Over Phone? (3)May 3, 2024

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When it comes to financial transactions, convenience often comes hand-in-hand with the risksassociated. One common practice that raises questions about security is providing Credit Carddetails over the phone. With increasing instances of identity theft and fraud, it’s important toconsider safety implications before giving out sensitive information over the phone.

The convenience factor

Providing credit card information over the phone can seem convenient, but it carries risks.Whether you’re ordering a pizza for delivery, booking a hotel room or purchasing goods from acatalogue, many businesses still rely on telephonic transactions. In cases where online paymentplatforms are unavailable, people might turn to verbally sharing their Credit Card details as theconvenient alternative. However, convenience shouldn’t hide the potential risks involved.

Risks of exposure

1. Lack of encryption: Unlike online transactions where data is generally encrypted, verbalexchanges offer no such security and protection. Your Credit Card details could be jotted downon a piece of paper or stored digitally.

2. Human error: Even well-minded individuals can make mistakes. A simple slip of the tongueor mishearing a digit could result in your Credit Card information being entered incorrectly,leading to billing errors or card blocking.

3. Potential for fraud: Unfortunately, not everyone who handles your Credit Card informationmay have good intentions. Dishonest employees or cybercriminals could check your details andmisuse them for fraudulent purposes, ranging from unauthorised purchases to identity theft.

Best practices for security

  • Verify the identity of the recipient: Before sharing your Credit Card details, confirmthat you’re dealing with a legitimate and trustworthy person. Ask for the name of theperson you’re speaking with, their position in the organisation, and any relevantidentification or reference numbers.
  • Limit the information shared: Only provide essential details required to complete thetransaction. In addition to your Credit Card number, this may include the card’sexpiration date, security code (CVV) and your billing address. Avoid sharing sensitiveinformation unless necessary.
  • Be cautious in public places: If you must share your Credit Card information over thephone in a public place, be aware. Avoid discussing the details in crowded environmentswhere others may overhear your conversation.
  • Monitor your statements: Regularly review your Credit Card statements for anyunauthorised or suspicious charges. Report any unknown activity beforehand to be safe.

Alternative payment methods

When you buy things online or pay digitally, it's better to use safer methods than giving yourCredit Card details over the phone. Many shops and businesses offer secure websites or apps forpayments. These provide encryption — nobody else can get your details and use them withoutyour permission — to keep your information safe. By using secure options, you can shop onlineor pay digitally without worrying about someone stealing your money or information.

Also Read: Tips for the prevention of Credit Card fraud

Conclusion

While sharing Credit Card details over the phone may be convenient in certain situations, it’scrucial to assess the risks against the benefits. By adopting various precautionary practices andexploring alternative payment methods, you can help safeguard your financial information andnot fall victim to fraud or identity theft.

Axis Bank offers a wide range of Credit Cards tailored to your needs and lifestyles. These cardscome with benefits such as rewards, cashback, travel perks, and more. Axis Bank Credit Cardsinclude features like EMV chip technology for enhanced security. Grab your Credit Card now!

Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.

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Is It Safe to Give Credit Card Number Over Phone? (2024)

FAQs

Is It Safe to Give Credit Card Number Over Phone? ›

Only provide your card details if you called them.

Is it okay to give your credit card number over the phone? ›

Unless you initiated the phone call, never give out your credit card number: This may seem like common sense, but it can happen all too easily and quickly.

What is the safest way to give the credit card number? ›

For these reasons, it is best to avoid sending credit card information by email. If you must provide your credit card number to someone, you can do so over the phone or in person. This way, your credit card information will be much less likely to fall into the wrong hands.

Is credit card over the phone safe? ›

Using your credit or debit card over the phone may increase your risk of becoming the victim of a scam. If your card details end up in the hands of a scammer, your money can be at risk very quickly. But sometimes using your card over the phone is necessary. Paying via card over the phone can be perfectly legitimate.

How to share credit card number safely? ›

Phone Call

Instead of sending your credit card info by email and leaving a paper trail, it's safer to call the recipient. Then, the recipient can enter your credit card info directly into a payment processor without needing to jot it down.

What card details should you never give over the phone? ›

Never show your card details in public. Never provide your CVV number when asked on the phone or when processing a card payment in person. This is a sure sign of impending fraud! CVV numbers are for online purchases only.

Can someone steal your credit card info from your phone? ›

Installing malware or spyware on your device

Phishing attacks can also try to get you to download attachments that include malware. This harmful software can steal sensitive data from your devices and share it with hackers. One common type of criminal software — called a keylogger — records everything you type.

Is it okay to give your 16 digit credit card number? ›

Sharing your cardholder name and card number does not pose a security concern, since this information alone cannot be used to carry out card transactions. If you wish to receive money using a card-to-card money transfer service, it is generally safe to share your card number.

What are 3 credit card mistakes to avoid? ›

10 common credit card mistakes you may be making and how to avoid them
  • Carrying a balance month-to-month. ...
  • Only making minimum payments. ...
  • Missing a payment. ...
  • Neglecting to review your billing statement. ...
  • Not knowing your APR and applicable fees. ...
  • Taking out a cash advance. ...
  • Not understanding introductory 0% APR offers.

Is it safe to give a credit card number without CVV? ›

Even if someone has your credit card number, if they don't have the corresponding CVV, it's much harder to make unauthorized purchases with it. By asking for the CVV code, the merchant is adding an extra level of security to ensure that the cardmember is the one making the purchase.

Is it safe to use your phone as a credit card? ›

Are mobile wallets secure? Yes, storing a credit card on your phone is secure. In fact, a primary benefit of credit cards is that they are already a more secure payment method than cash or check, and mobile payments take that to the next level — it's one of the most secure ways to pay.

Can I share my credit card number? ›

No method of sharing your credit card information is completely safe, in fact, we strongly discourage it. However, we also understand that unique circ*mstances arise, and you may need to quickly improvise in the absence of the ideal.

Should you give your 3-digit security code over the phone? ›

You may also be asked for your credit card security code when processing a payment over the phone. As with online transactions, it's usually safe to do this — just make sure that no one overhears the details you give out (so avoid public places when doing this).

Should I give my credit card details over the phone? ›

Only provide your card details if you called them.

Once you're ready to make a purchase, be sure that you call the company directly. Should you receive a call from a company that you're considering doing business with, ask to call them back on at a phone number that you have confirmed is legitimate.

What is the safest way to give credit card details? ›

Avoid sharing credit card details over email and text messages, or by giving people written notes. Where possible, use a secure payment details manager like Dropbox Passwords to share your details, as you can keep an eye on who has access and revoke it at any time.

Is it OK to give someone your credit card number? ›

In general, it is safe to give out your credit card number online or by phone. Never give out your card number if: You have any doubts about the security of the transaction. You did not initiate the transaction.

Is it OK to share credit card number? ›

No method of sharing your credit card information is completely safe, in fact, we strongly discourage it. However, we also understand that unique circ*mstances arise, and you may need to quickly improvise in the absence of the ideal.

Is it safe to give a 16 digit credit card number? ›

What card data can I share and when? Sharing your cardholder name and card number does not pose a security concern, since this information alone cannot be used to carry out card transactions. If you wish to receive money using a card-to-card money transfer service, it is generally safe to share your card number.

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