Travelers is decent at paying claims, scoring 871 out of 1,000 for its claims process in J.D. Power's latest claims satisfaction study. Travelers also earned an A++ from AM Best for its financial stability, indicating it has the ability to pay out claims.
How Travelers' Claims Process Compares to Competitors
| Company | Claims Satisfaction Score | AM Best Score |
| 871/1,000 | A++ | |
| 891/1,000 | A++ | |
| 878/1,000 | A | |
| 877/1,000 | A- | |
| 870/1,000 | A+ |
Source: J.D. Power Claims Satisfaction Study (2023) and AM Best
It usually takes about 30 days for an insurer to pay out a claim, but the time frame may vary depending on the circ*mstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state's insurance regulator for help.
To learn more about the claims process, check out WalletHub's guide to car insurance claims and full review of State Farm.
This answer was last updated on 08/09/24 and it was first published on 10/10/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
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