Issue with Receiving Free Credit on OpenAI Account (2024)

FAQs

Issue with Receiving Free Credit on OpenAI Account? ›

OpenAI no longer give free credits to new Accounts Free trial tokens to API users on platform.openai.com are only given for the first time you sign up then complete phone verification during the first API key generation.

Yes, the free credits have been discontinued earlier this year. OpenAI now for most users operates under pre-paid billing. In order to use the API you need to fund your account with a minimum balance of USD 5.

The fact that you have been successfully able to use the API indicates that you are already at Tier 1 level even if it may not show. OpenAI basically no longer offers a Free Tier. Any use of the API requires the addition of a minimum of $5.

The API is not free, and OpenAI is no longer giving free trial credits. The issue can be resolved by proceeding to settings->billing in your platform.openai.com account, choosing “add payment method”, and continuing through to purchasing a prepayment credit.

Prepaid billing allows API users to pre-purchase usage. The credits you've bought will be applied to your monthly invoice. This means that any API usage you incur will first be deducted from the prepaid credits. If your usage exceeds the credits you've purchased, you'll then be billed for the additional amount.

There is no “free account” for API. The use of the service costs money by the amount of data used. There is only possibility of a free trial credit, which expires three months after you first created your OpenAI account. Now you'll need to purchase a credit balance in order to make calls.

New accounts do not get free credits for the API any longer.

Free API credits are actually issued when you first create your OpenAI account. That is whether you dive right into using the API, or instead have only been chatting with ChatGPT. They expire after three months + the end of the month.

Go to your OpenAI account. Navigate to Billing settings. Go to Payment methods: Click “Add a payment method” and add the necessary details. Pre-purchase API credits: Add credits to your account via the billing page (if required)*.

Free credits expire one month after they were granted, and paid credits expire 12 months from the date of purchase.

How to increase OpenAI credits? ›

Your best bet is to reach out to support, or to prepay some credits to get you into the tier your want.

Unless your account is switched off monthly billing completely, the billing overview will show the upcoming bill (that no longer gets added to when credits pay for usage). Credits and grants are seen on the right side of the usage page, not billing. Purchased credits expire in one year.

OpenAI is no longer granting free credits to new API accounts. You will have to fund the API organization with purchase of a credit balance.

AI: There is no cost to use the playground, but you might find some features more useful if you choose to donate to OpenAI. And support tells me that playground uses my tokens.

New accounts do not get free credits for the API any longer.

The trial period is three months from account creation.